About the job
Appointment Setter at Starlink Installation Pros
Location: Remote — Newcastle, KwaZulu-Natal, South Africa
Company Overview: At Starlink Installation Pros, we are transforming internet connectivity in rural and underserved regions by delivering fast and reliable satellite internet through innovative Starlink technology. As a rapidly expanding organization, we pride ourselves on our dedication to excellence, customer satisfaction, and innovation. We are currently seeking a motivated Appointment Setter to facilitate connections between potential customers and our sales team, ensuring seamless scheduling of Starlink installations.
The Role: In the position of Appointment Setter at Starlink Installation Pros, your main duty will be to qualify incoming leads, schedule appointments, and maintain effective communication between leads and our sales representatives. You will play a crucial role in the customer journey, ensuring that each lead is efficiently scheduled and successfully transmitted to a sales representative for closing.
Key Responsibilities:
- Qualify leads and collect essential information to determine if Starlink is the ideal solution for the customer’s needs.
- Set appointments by providing flexible installation dates and confirming details with the customer.
- Utilize GoHighLevel CRM to manage leads, update appointment statuses, and ensure accurate information is recorded.
- Overcome objections using effective techniques to address customer concerns and convert them into scheduled appointments.
- Communicate through GoHighLevel and RingCentral, promptly and professionally responding to leads via phone, text, and email.
- Collaborate with our sales team to guarantee a smooth transition of qualified leads and scheduled appointments.
- Follow up with leads who have expressed interest but have not yet confirmed their appointment.
What We Offer:
- Remote Work: Work from anywhere within the Caribbean or U. S. time zones.
- Flexible Pay: You have the option to be compensated per appointment or hourly, whichever is higher.
- Training & Support: We provide extensive training, tools, and ongoing support to ensure your success.
- Opportunities for Advancement: As a growing company, we offer numerous chances for career growth and skill enhancement.

