About the job
About EnableComp
EnableComp delivers Specialty Revenue Cycle Management solutions designed for healthcare organizations nationwide. With more than 24 years in the industry, the company uses its proprietary E360 RCM™ intelligent automation platform to help hospitals, health systems, and ambulatory surgery centers improve financial sustainability. EnableComp’s approach combines advanced algorithms, insights from processing over 10 million claims, and expert human oversight.
The team specializes in claims management for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, Out-of-State Medicaid, and denial management across all payer types. By working closely with clients, EnableComp streamlines reimbursement, reduces financial strain for patients and providers, and supports faster cash flow, better accuracy, and lower denial rates. EnableComp has been named a Top Workplace several years running and was recognized as Black Book’s #1 Specialty Revenue Cycle Management Solution provider in 2024. The company also ranks among the top 1% of fastest-growing private companies in the U. S., appearing on the Inc. 5000 list for eleven consecutive years.
Role Overview: Client Support Representative – Revenue Cycle Management
This position is based in Franklin, TN.
The Client Support Representative supports the Client Support team by handling key tasks that keep EnableComp’s revenue cycle operations running smoothly. The main focus is on retrieving and processing medical documentation, assisting with inventory reconciliation, and resolving prebill work queue items.
What You Will Do
- Retrieve and process medical documentation as part of daily workflow.
- Assist with compiling inventory reconciliation.
- Address issues in prebill work queues to support accurate and timely claims processing.
- Work closely with the Client Delivery team to share operational updates and escalate client-related concerns as needed.
This role does not involve direct communication with clients; all client interactions are managed through the Client Delivery team.
