Client Engagement & CRM Manager

Join our dynamic team at sia as a Client Engagement & CRM Manager, where you will play a pivotal role in enhancing client relationships and optimizing our CRM strategies. This position requires an innovative thinker with a strong background in client engagement and customer relationship management.

Join our dynamic team at Anthropic as an Order Management Specialist. In this role, you will be responsible for overseeing the order processing lifecycle, ensuring customer satisfaction, and maintaining accurate order records. Your attention to detail and ability to work in a fast-paced environment will be crucial in delivering exceptional service to our clients.

Intercom is a pioneering AI Customer Service company dedicated to revolutionizing customer experiences for businesses worldwide.Our cutting-edge AI agent, Fin, is recognized as the most advanced customer service AI in the market. By utilizing Fin, businesses can provide consistent, high-quality customer support, significantly enhancing their customer interactions. Fin integrates seamlessly with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, which offers AI-augmented assistance for complex queries that necessitate human intervention.Since our inception in 2011, Intercom has gained the trust of nearly 30,000 businesses globally, setting a new benchmark for customer service. We are driven by our core values, which inspire us to innovate rapidly and deliver unparalleled value to our clients.What’s the Opportunity?We are seeking a skilled Senior Video Editor/Videographer to craft compelling narratives that showcase Fin, Intercom’s AI Customer Agent. As video content becomes an integral part of our Mindshare strategy, you will play a vital role in enhancing the quality and speed of storytelling across Advocacy, Product Marketing, Product, and Events.You will breathe life into Fin through dynamic product and customer marketing stories, engaging demos, informative explainers, event highlights, social media clips, and demand generation content. Collaboration with cross-functional teams will be essential as you distill intricate concepts into clear, relatable, and visually striking stories that resonate with audiences influencing the future of AI-driven customer service.This position offers a unique chance to join a growing team and contribute significantly to a content engine that shapes the industry’s perception of Fin and the transformative impact of next-generation AI Customer Agents.Our video team is central to Intercom’s Mindshare initiatives, creating straightforward and persuasive content that elucidates how Fin operates and demonstrates its value to our customers. Our mission is to make the advantages of AI Customer Agents accessible and understandable through high-quality, relatable content.As a Senior Video Editor/Videographer, you will engage in editing, studio, and on-location shoots. You will work closely with the Content team, Product, Product Marketing, and Events teams to support product launches, customer storytelling, and key industry events. Join us in a fast-paced environment where clarity is prioritized over complexity, and innovation in format is welcomed.

Join Intercom, the leading AI Customer Service company committed to revolutionizing customer experiences for businesses around the globe.Our flagship AI agent, Fin, represents the pinnacle of customer service technology, enabling businesses to provide exceptional, round-the-clock service. When integrated with our Helpdesk, it forms the comprehensive Intercom Customer Service Suite, designed to address complex customer inquiries that necessitate human insight.Founded in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the standards of customer service. Guided by our core values, we continuously innovate, operate with agility, and deliver unmatched value to our clients.What’s the Opportunity?As a member of our EMEA SMB Business sales team, you will play a pivotal role in driving new business growth among high-potential small and medium-sized enterprise (SMB) customers.This position is based in our Dublin, Ireland office.Your Responsibilities:Manage the entire sales cycle from prospecting and discovery to value-driven demonstrations, negotiations, and closures, focusing on deals ranging from €20,000 to €250,000 ARR.Enhance and advance your pipeline through a balanced approach to inbound qualifications and targeted outbound efforts, collaborating closely with SDRs and Marketing.Conduct insightful discovery sessions to reveal business challenges, quantify their impacts, and align stakeholders with Intercom's value proposition.Present engaging product demonstrations and evaluations that highlight the capabilities of the Intercom Suite, including our Fin AI agent, tailored to meet each customer's specific objectives.Navigate procurement, security, and legal processes effectively with assistance from cross-functional teams, ensuring deals progress smoothly with clear follow-up actions and timelines.Provide accurate forecasting, maintain a clean CRM, and clearly communicate any risks or opportunities.Influence product development by providing structured feedback and insights from the market and customers.Embody and promote Intercom's core values in all interactions with clients and team members.

Join Intercom, a pioneering AI Customer Service company, dedicated to empowering businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands out as the most advanced customer service AI, enabling organizations to provide round-the-clock, flawless customer support, thus revolutionizing their customer interactions. Fin seamlessly integrates with our Helpdesk, forming the Intercom Customer Service Suite, which offers AI-driven assistance for intricate queries necessitating human oversight.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is redefining the standards of customer service. Our commitment to pushing boundaries, rapid development, and delivering unmatched value to our customers drives us forward.What’s the opportunity?As a Senior Engineering Manager at Intercom, you will lead the Billing Team, responsible for the critical systems that enable customer purchasing, usage metering, accurate billing, revenue recognition, and financial flow. This pivotal role within Growth Engineering requires close collaboration with Pricing & Packaging, Order, Self-Service, Sales, Finance, Enterprise Systems, Analytics, and Billing Operations. You will ensure clarity, focus, and execution across this essential platform, while nurturing a culture of ownership, accountability, and high standards.What will I be doing?Guide and expand a team dedicated to developing and enhancing Intercom’s billing, subscription, invoicing, and metering functionalities, forming the backbone of our revenue and monetization strategies.Oversee and enhance the reliability and operational excellence of Billing systems, ensuring high quality and responsiveness during incidents.

At Intercom, we are pioneering the AI Customer Service landscape with a clear mission: to empower businesses to deliver exceptional customer experiences.Our cutting-edge AI agent, Fin, stands as the most advanced customer service AI on the market, enabling businesses to provide seamless, around-the-clock support, thus revolutionizing their customer engagement. Fin integrates perfectly with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex queries requiring human interaction.Founded in 2011 and trusted by nearly 30,000 businesses globally, Intercom is redefining the customer service standard. Our core values drive us to push boundaries, build with agility, and consistently deliver remarkable value to our clients.We invite you to join our team as a Senior Product Manager and play a pivotal role in shaping the future of business messaging and AI-driven customer engagement. This is a rare opportunity to lead a top-tier team of engineers, designers, and researchers in delivering impactful products that reach millions daily.

At Intercom, we are revolutionizing customer service with our AI-driven platform, dedicated to empowering businesses to deliver outstanding customer experiences.Our flagship AI agent, Fin, represents the pinnacle of customer service innovation, enabling companies to provide 24/7, top-notch support that enhances customer interactions. Integrated with our Helpdesk, the Intercom Customer Service Suite is designed to tackle complex queries requiring human intervention, ensuring seamless service.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, setting new benchmarks for excellence in customer service. Our commitment to our core values drives us to break new ground, innovate rapidly, and create unmatched value for our clients.What’s the opportunity?As a Senior Software Engineer at Intercom, you will tackle real-world customer challenges through the strategic and efficient application of your technical expertise. You will join a multidisciplinary product team, collaborating closely with designers, product managers, researchers, and data analysts to build robust backend and frontend systems.With exciting scaling challenges ahead, you will have the opportunity to leverage your skills in areas like enhancing our messenger composer, improving rule matching, ensuring app security, optimizing deliverability, and implementing machine learning solutions.

At Intercom, we're dedicated to revolutionizing customer service through innovative AI solutions. Our flagship AI agent, Fin, empowers businesses to deliver exceptional, round-the-clock customer support, seamlessly integrating with our Helpdesk to create the comprehensive Intercom Customer Service Suite. This suite enhances support for intricate inquiries, ensuring customers receive the human touch when needed.Since our inception in 2011, we've earned the trust of nearly 30,000 businesses worldwide, establishing a new benchmark for customer service excellence. We embody values that inspire us to innovate, act with urgency, and consistently deliver outstanding value to our clients.What’s the Opportunity?As a Senior Solutions Architect based in Dublin, you will serve as a trusted technical advisor to our clients, guiding them through the integration, deployment, and optimization of Intercom and our AI agent, Fin. Collaborating closely with Customer Success Managers, Sales Engineers, and R&D teams, you will provide strategic insights, technical expertise, and hands-on support for API integrations, security assessments, and automation strategies driven by AI.This role is perfect for a technically proficient, customer-centric individual passionate about AI-powered customer service. You'll play a pivotal role in helping businesses harness the full potential of Intercom and Fin, ensuring smooth implementations and sustainable success.

Intercom is a pioneering AI Customer Service company committed to revolutionizing business-customer interactions by delivering exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service AI technology, empowering businesses to maintain flawless, around-the-clock customer support. This innovation transforms customer interactions, making them more efficient and impactful. Fin seamlessly integrates with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, which enhances support for intricate inquiries that necessitate human engagement.Since our inception in 2011, we have garnered trust from nearly 30,000 businesses worldwide, setting a new benchmark for customer service excellence. Guided by our core values, we constantly challenge limits, operate with urgency, and deliver unmatched value to our clientele.What’s The Opportunity?As an AI-first organization, Intercom is redefining the landscape of customer service. Our advanced AI agent, Fin, combines automation with empathy, establishing a new paradigm in customer support. In this role, you will play a crucial part in shaping the future of AI-driven customer service, showcasing the transformative impact of artificial intelligence. By articulating an ambitious vision and delivering significant solutions, you will turn the concept of AI-enhanced support into a tangible reality for our clients.About the Role:We are seeking an extraordinary Solutions Engineer to become a vital member of our dynamic Customer Solutions Team. In this position, you will engage directly with our clients as their trusted advisor, playing a critical role in their success...

At Intercom, we are revolutionizing AI Customer Service with the mission to empower businesses to deliver exceptional customer experiences.Our advanced AI agent, Fin, stands at the forefront of customer service technology, enabling organizations to provide consistent and outstanding support. Fin seamlessly integrates with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex inquiries that require a human touch.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses worldwide, setting new benchmarks for customer service. Our commitment to our core values drives us to innovate rapidly and deliver remarkable value to our clients.What’s the Opportunity?The Machine Learning team at Intercom is pivotal in defining innovative ML features, exploring optimal algorithms, and swiftly deploying prototypes to enhance customer interactions.We prioritize product focus and collaborate closely with Product and Design teams. Our specialized ML product engineers facilitate rapid production deployment, often launching beta versions just weeks after successful offline testing.Our enthusiasm for machine learning is evident in our diverse applications—from traditional supervised models to cutting-edge unsupervised clustering techniques and novel transformer neural networks. We rigorously assess the customer impact of every model we implement.What Will I Be Doing?Actively participate in the recruitment, mentorship, and career development of fellow engineers.Elevate technical standards, performance, reliability, and operational excellence.Identify opportunities where machine learning can add value for our customers.Collaborate with teammates and stakeholders in Product and Design to frame product challenges appropriately.Conduct thorough exploratory data analysis to gain insights into problem areas.Research and select the most effective algorithms and tools while balancing pragmatism and innovation.Perform offline evaluations to validate algorithm effectiveness.Collaborate with engineers to transition prototypes into production.Plan, measure, and communicate findings to inform iterative improvements.

Intercom, a leader in AI Customer Service, is dedicated to enhancing business-customer interactions through innovative technology.Our flagship AI agent, Fin, represents the pinnacle of customer service AI, enabling businesses to provide always-on, exceptional customer support. When combined with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex inquiries that require human touch.Since our inception in 2011, Intercom has built a robust client base of nearly 30,000 global businesses, championing a new standard in customer service. With values that inspire innovation, urgency, and value creation, we are committed to pushing boundaries.What’s the Opportunity?As a Staff Product Engineer, you will take on a pivotal role within our team and contribute significantly to our engineering efforts. You will develop both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Your responsibilities will also include mentoring fellow engineers and partnering with the Engineering Manager to shape the team’s growth and technical direction.What Will I Be Doing?In this role, you will:Contribute to the evolution of our technical architecture to accommodate the growing demands of our customer base.Prioritize agility along with scalability and availability, utilizing continuous deployment to focus on incremental improvements.Engage in all stages of software development, from ideation and prototyping to design and implementation, balancing hands-on coding with architectural leadership.Utilize cutting-edge tools to enhance your development experience, allowing you to focus on solving impactful challenges.Actively participate in the hiring, mentoring, and career progression of engineering talent.Set high standards for technical excellence, performance, reliability, and operational success.

At Greenhouse, we are on a mission to revolutionize the hiring process for companies around the globe. We believe that great people are the cornerstone of our success, and we strive to build a team that is collaborative, inclusive, and transparent. By joining our team, you'll work alongside remarkable individuals dedicated to transforming the way organizations hire.If you're passionate about driving customer success and support but don't see a specific role that matches your expertise, we invite you to submit your resume. We will keep your information on file and reach out if a fitting opportunity arises!Our Customer Success and Support Teams play a vital role in ensuring that each Greenhouse user has the resources they need to excel in their hiring endeavors. By fostering organizational change, we help our clients unlock the full potential of Greenhouse. Each day, our dedicated team members exemplify why Greenhouse is regarded as the leading hiring software. We pride ourselves on delivering unparalleled customer satisfaction, technical support, and industry insight, all while empowering our customers to continuously enhance their hiring processes.All applicants must be authorized to work full-time in the Republic of Ireland.About UsAt Greenhouse, we embody our mission by utilizing our own innovative software to ensure we hire the right talent every time. As a remote-first company, we offer flexible working arrangements with shared office spaces in New York City and Ireland, along with optional co-working facilities. We prioritize employee growth through a structured performance review process that provides actionable feedback and a bonus system that rewards outstanding performance. Our commitment to inclusivity fosters a diverse workplace where varied perspectives strengthen our company. We actively support employee resource groups that celebrate our unique backgrounds and experiences, contributing to an enriching work environment.

About Our TeamAt OpenAI, our AI Success Engineer team collaborates with some of the most ambitious organizations globally to convert state-of-the-art AI technologies into tangible business benefits. We accompany our customers from their initial deployment to large-scale enterprise integration, focusing on technical integration, workflow transformation, and ongoing program and product delivery.Our clientele includes rapidly growing digital natives, large global enterprises, government institutions, and educational organizations. Each engagement presents a unique opportunity to influence the future of work, productivity, and innovation. This position plays a vital role in fulfilling that vision.About the RoleThe AI Success Engineer will ensure the post-sales success of a diverse portfolio of customers through vigilant monitoring, proactive engagement, and strategic technical interventions. This role is essential for identifying risks related to adoption and expansion, coordinating shared resources, and providing hands-on support when needed.This position requires a blend of operational execution, customer advisory services, technical support, and cross-functional collaboration. You will closely partner with Customer Education, Solutions Architects, User Operations, Sales, and Solutions Engineering teams to ensure our customers remain healthy, unblocked, and achieve their key adoption milestones.Success in this role translates to maintaining robust account health at scale, enhancing customer adoption outcomes, and providing consistently high-quality technical experiences.Your ResponsibilitiesAnalyze account health indicators and adoption metrics to identify at-risk or expansion-ready customers without dedicated success coverage.Engage proactively with customers through outreach to seize expansion opportunities or address adoption and technical challenges.Coordinate resources across AI Deployment Managers, Solutions Architects, and User Operations to deliver prompt support and interventions.Manage instance administration and initial technical triage, including MCP refreshes, configuration updates, and error resolution.Communicate adoption trends, risks, and necessary interventions across the customer base to Customer Education and cross-functional partners, while also identifying patterns in customer feedback to provide insights to Product and Engineering teams.

Join our team at Rituals Cosmetics as a Part-Time Supervisor in Dublin Tallaght. In this role, you will lead and inspire a team to deliver exceptional customer service while promoting our unique product offerings. You will play a crucial role in maintaining the store's visual standards and ensuring that we meet our sales targets through effective team management.

Join our dynamic team as a Part-time Coffee Demonstrator based in Dublin, CA. This exciting role is perfect for coffee enthusiasts looking to engage with customers, provide product demonstrations, and share their passion for coffee. You will have the opportunity to represent our brand, educate customers about our products, and create an enjoyable experience.

Join our dynamic team as an Operations Associate at Alo Yoga on Grafton Street. In this pivotal role, you will support the smooth functioning of our operations, ensuring that our customers receive exceptional service and our store operates efficiently.

Join the Team at EUROSPAR Prendergast Group!Located in the heart of Dublin City Centre, we are seeking a passionate and dedicated Part-Time Barista to enhance our vibrant team.The ideal candidate will excel in providing exemplary service within the Barista department, ensuring that every customer experiences the highest standards of product quality and service excellence.Working Hours:20 hours per week. Monday to Friday, from 6am to 10am.What We Offer:Health & Well-being benefitsEmployee Assistance ProgrammeComprehensive Training and DevelopmentCareer Progression OpportunitiesSupport for Further EducationFlexible Working Hours

About Us Indie Campers stands as the global frontrunner in road-trip travel, boasting one of the largest campervan and RV fleets across the globe. With a rapidly expanding presence in Europe, North America, and Oceania, we are on a mission to create travel experiences that are more connected, meaningful, and accessible for everyone. The Branch Operations Supervisor plays a crucial role in localizing this mission by ensuring top-tier rental operations, smooth service coordination, and a consistently customer-focused experience. As the on-site leader, this position drives operational excellence, enhances team performance, and oversees the entire customer journey in Dublin, acting as a vital link between our global standards and local execution. The Role The Branch Operations Supervisor is fully accountable for the daily operations and performance at the Dublin depot. This role is highly hands-on (60–70% of the time) while also encompassing clear managerial and financial responsibilities. You will lead the local team, manage depot costs, ensure efficient fleet turnaround, and promote continuous operational enhancements. You will not only be responsible for execution but also for achieving results. Reporting directly to the District Manager, you will ensure a high-performing, cost-effective, and customer-centric operation on a daily basis. Key Responsibilities Oversee the comprehensive performance of the Dublin depot across Rental and Servicing; Lead, supervise, and nurture the local operational team, including shift planning and performance feedback; Serve as a culture setter and lead by example; Monitor daily KPIs and ensure adherence to standard operating procedures (SOPs); Evaluate and enhance vehicle availability, including stepping in for repairs as necessary; Manage depot cost performance, encompassing consumables and rework prevention while practicing disciplined cost controls; Supervise the preparation and presentation of RVs for sales appointments; Practical Requirements Capable of lifting or moving light-to-moderate items (10–15 kg) and able to stand, walk, and navigate the depot for extended periods; Comfortable working in both indoor and outdoor settings under varying weather conditions; Willingness to work weekends, holidays, and peak periods to support urgent operational needs; 3 - 5 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing roles; Strong hands-on operational capabilities with the ability to engage in daily depot workflows; Additional qualifications as necessary for operational efficiency.

Intercom creates AI solutions for customer service, serving nearly 30,000 businesses worldwide from its base in Dublin, Ireland. The company’s AI agent, Fin, works together with the Intercom Helpdesk as part of the Intercom Customer Service Suite. This suite blends AI-powered support with human expertise to handle both routine and complex customer needs. Role overview The Senior Product Marketing Manager shapes how Intercom communicates its vision for an AI-first helpdesk. This senior individual contributor role centers on product positioning and messaging, and sits at the intersection of product, AI, sales, and strategy. The position involves close collaboration with product, engineering, sales, and marketing teams, and calls for hands-on engagement with both the product and customers. This role influences how Intercom speaks to more than 25,000 businesses already on the platform and helps define the broader market story for AI-powered helpdesks. What you will do Define the Ideal Customer Profile (ICP) and target audience for the Helpdesk product. Guide marketing and go-to-market teams on campaign priorities and sales strategies. Lead the creation and evolution of positioning and messaging for the Helpdesk area. Own the narrative around the combined strengths of Helpdesk and Fin, showing how the integrated platform delivers results beyond standalone tools. Develop and refine the story for Intercom’s vision of an AI-first Helpdesk, addressing both current customers and the wider market. Who succeeds in this role This position fits someone who enjoys building narratives and working across teams. Success here requires quick thinking, a readiness to innovate, and comfort with hands-on product work. Experience in product marketing, especially within SaaS or AI-driven platforms, is valuable.

About Intercom Intercom builds AI-driven tools that help businesses deliver strong customer service. Nearly 30,000 companies worldwide use Intercom’s platform, which combines automation with human support for more complex questions. Our main AI agent, Fin, works alongside the Intercom Helpdesk as part of the Intercom Customer Service Suite. Fin handles customer support around the clock, and can escalate more involved issues to people when needed. This approach helps businesses offer consistent, high-quality customer experiences. Founded in 2011, Intercom continues to set new standards for customer service. We value challenging assumptions, moving quickly, and delivering meaningful results for our clients.