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Are you passionate about providing exceptional customer service? Join our team as a Customer Service Representative in Dublin! You will play a crucial role in ensuring customer satisfaction and loyalty by handling inquiries and resolving issues effectively.
Your primary responsibilities will include responding to customer queries, processing orders, and providing product information. You will be the first point of contact for our clients, and your ability to communicate clearly and empathetically will be vital.
Are you passionate about providing exceptional customer service? Join our team as a Customer Service Representative in Dublin! You will play a crucial role in ensuring customer satisfaction and loyalty by handling inquiries and resolving issues effectively.Your primary responsibilities will include responding to customer queries, processing orders, and provi…
Join Whatnot as a Trust & Risk Agent, where you will play a pivotal role in safeguarding our community and ensuring a secure environment for all users. In this dynamic position, you will be responsible for monitoring transactions, assessing risks, and implementing strategies to mitigate potential issues. Your analytical skills will be essential in helping us maintain the integrity of our platform.
Full-time|On-site|Dublin Airport, County Dublin, Ireland
At Sky Handling Partner, we believe that our team members are the heartbeat of our operations! We are excited to invite applications for the position of Driver at Dublin Airport, a key player in one of Ireland's premier Ground Services Providers.In this dynamic role, you will be instrumental in the airport’s daily operations, significantly contributing to delivering an exceptional travel experience for our passengers. Your commitment to providing outstanding service to our airline partners will help instill confidence in travelers, ensuring their luggage is handled with the utmost care. As a vital part of our team, you will flourish in a fast-paced environment where each day brings new challenges and your contributions genuinely impact the lives of our passengers. Be part of the excitement and join us! Key Responsibilities:Work collaboratively with the Head Loader and assigned crew to guarantee timely departures while adhering to airline protocols.Execute tasks in line with thorough training, safety regulations, and security measures.Ensure prompt offloading of baggage to meet Service Level Agreements (SLA) for passengers.Safely load and unload baggage and Cargo/Mail from aircraft holds as per operational guidelines.Conduct visual inspections of equipment, reporting any faults to the Head Loader.Operate Ground Support Equipment (GSE) such as Diesel and Electric Tugs, Belt Loaders, and High Loaders responsibly.Communicate any issues encountered during operations to the Head Loader.In addition to fulfilling your responsibilities, you will maintain effective communication with your supervisor and team members, ensuring prompt and collaborative resolution of any issues.
Join our dynamic team at indiecampers as a Back Office Agent, where you will play a pivotal role in ensuring our operations run smoothly and efficiently. This position is essential for maintaining our commitment to customer satisfaction and operational excellence. You will engage with various departments to support our business processes and contribute to the overall success of the company.
Join our dynamic team as an Ocean Freight Agent, where you will play a crucial role in managing and optimizing our freight operations. Your expertise will ensure timely and efficient handling of ocean freight shipments, providing exceptional service to our clients.
Join our dynamic team as a Technical Support Engineer at New Relic, where you will play a pivotal role in providing exceptional support to our clients. You will leverage your technical expertise to troubleshoot issues, guide customers through complex technical challenges, and ensure they maximize the value of our products. Your contributions will directly enhance customer satisfaction and retention.As part of our team, you will collaborate with cross-functional departments to resolve technical problems, deliver insightful feedback, and contribute to our product improvements. If you are passionate about technology and enjoy helping others, this position is perfect for you.
Are you passionate about making a difference? Join our team! At GoFundMe, we are the world's leading platform dedicated to empowering communities and facilitating support among individuals and nonprofits. Since our inception in 2010, we have united people in their quest to help one another, successfully raising over $40 billion in donations. Our mission is simple: to help people help each other. We are currently seeking a talented and driven Director of Customer Care to lead our frontline support organization dedicated to serving GoFundMe's diverse community of fundraisers, nonprofits, and individuals around the globe. You will work in close collaboration with the Senior Director of Global Customer Care and our Technical Support leadership team to shape the vision, operational model, and capability roadmap of a world-class customer care organization. This includes overseeing customer service, managing vendor relationships, and developing knowledge centers. You will lead a seasoned internal care team, championing operational excellence and driving innovative care solutions such as automation, self-service options, and AI integration, while ensuring that every customer interaction aligns with our mission of fostering support and compassion. All candidates for this position must be located in Dublin, Ireland.
Sky Handling Partner is looking for an Airport Driving Agent based at Dublin Airport. This role focuses on transporting passengers and baggage within the airport grounds, making sure journeys are safe and efficient. Main responsibilities Operate various airport vehicles to move passengers and baggage as needed Provide assistance to passengers throughout their journey on airport property Maintain a high standard of customer service at all times Location This position is located in Dublin, County Dublin, Ireland, at Dublin Airport.
Intercom is hiring a Technical Support Engineer based in Dublin, Ireland, to provide customer support from Saturday through Wednesday. This role centers on helping users resolve technical issues and navigate the Intercom platform. Role overview The Technical Support Engineer will handle customer inquiries, troubleshoot technical problems, and offer clear guidance on using Intercom’s products. The position involves regular interaction with users, aiming to deliver a smooth and reliable experience every day. Schedule Work days: Saturday to Wednesday Location: Dublin, Ireland What you will do Respond to customer support requests Diagnose and resolve technical issues Guide users on effective use of the Intercom platform
At Delve, we pride ourselves on our rapid response and genuine commitment to our customers' success. Our exceptional customer support is a testament to our dedication, and we are on the lookout for passionate individuals to enhance our Customer Success team. With the backing of Insight Partners, General Catalyst, Y Combinator, and other premier investors, we are thrilled to announce our recent $32M Series A funding, propelling our swift growth!The RoleWe are seeking a Customer Success Manager to take charge of client relationships after the sale. Your primary objective will be to optimize platform usage and ensure compliance rates are met. As the representative face of Delve, your role will be crucial in driving customer success, which will in turn facilitate renewals and opportunities for expansion.Your focus will encompass three main areas:Onboarding: Assisting customers in realizing their first value swiftlyAdoption: Encouraging continuous engagement and usage of the platformRenewal & Growth: Actively identifying achievements and opportunities for expansionOur Customer Success ValuesAt Delve, our Customer Success team embodies the following principles:Conclude Every Interaction - Whether it's a simple thank you or an acknowledgment, ensure every customer interaction ends on a positive note.Go the Extra Mile - Take initiative to alleviate customers' burdens when possible. A thoughtful gesture like sending donuts to celebrate a fundraise can go a long way.Be a Delve Advocate - Maintain a positive representation of Delve in all communications to build trust for renewals and upsells.Regularly Demonstrate ROI - Consistently validate the decision to partner with Delve by illustrating the time and cost savings achieved.Your ResponsibilitiesConduct effective onboarding sessions to facilitate customer setup on the Delve platformRespond to customer inquiries within a 5-minute windowCollaborate with teams from leading companies (e.g., Lovable, 11x, Bland)Schedule regular check-ins to demonstrate value and uncover expansion opportunitiesProactively engage with accounts to boost usage
Role Overview Anthropic is hiring a Product Support Manager in Dublin, IE. This role centers on improving the customer experience by leading a team focused on product support. The manager will oversee efforts to resolve complex customer issues, aiming for high satisfaction and lasting relationships. What You Will Do Lead and develop a team responsible for handling challenging customer support cases Create and refine support strategies to improve service quality Monitor and optimize team performance Work closely with product development, sharing insights gathered from customer interactions Collaboration and Impact This position requires regular collaboration with product teams to ensure customer feedback shapes future improvements. The manager will help set standards for customer care and contribute to Anthropic's reputation for strong support.
Become a Pioneer in Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, where enthusiasts can buy, sell, and discover their favorite items. Our mission is to transform e-commerce by merging community, shopping, and entertainment into a unique experience tailored just for you. As a member of our remote-first team, we thrive on innovation while staying true to our core values. With operational hubs located in the US, UK, Germany, Ireland, and Poland, we are collaboratively crafting the future of online marketplaces.From fashion and beauty to electronics and collectibles, including trading cards, comic books, and even live plants, our live auctions cater to diverse interests.And this is just the beginning! As one of the fastest growing marketplaces, we seek innovative, solution-oriented thinkers across all departments. Stay updated with our latest developments through our news and engineering blogs, and join us on this exciting journey where we empower individuals to transform their passions into thriving businesses while connecting people through commerce. Role OverviewThe Customer Experience team is dedicated to delivering an exceptional user journey by enhancing processes, managing orders, and resolving issues. In this role, your focus will be on ensuring our customers receive their orders promptly. If challenges arise, your role will be to rectify the situation effectively.Engage with buyers and sellers, prioritizing a customer-centric approach to foster positive interactionsAddress and resolve customer inquiries regarding payments, orders, shipments, and general queries quickly and effectivelyDevelop expertise in Whatnot's offerings, processes, and systems to drive positive user outcomesCollaborate across departments to troubleshoot, investigate, and clarify open issuesIdentify opportunities to reduce repeat inquiries and enhance the overall customer experienceWe offer the flexibility to work either remotely or from one of our global office hubs, and we highly value in-person collaboration for planning, problem-solving, and building connections. Candidates must reside within commuting distance of our office hubs.
Join our dynamic team at Mindlance as a Customer Service Representative in Dublin! We are seeking an enthusiastic and dedicated individual who excels in communication and problem-solving. As a key member of our customer service team, you will engage with clients to provide exceptional support and ensure their needs are met promptly and effectively.Your responsibilities will include addressing customer inquiries, managing complaints, and providing product information. You will play a vital role in enhancing customer satisfaction and loyalty.
Join Wayflyer as an IT Support Engineer, where your expertise will help enhance our technology operations. You will be responsible for troubleshooting technical issues, ensuring smooth IT processes, and providing exceptional support to our team members. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity for you!
Davy Group has been a fixture in Ireland’s wealth and capital management sector since 1926. The company works with a wide range of clients, from high-net-worth individuals and self-directed investors to SMEs, credit unions, corporations, and institutional investors both in Ireland and abroad. With a team of more than 900 professionals, Davy Group values client success, teamwork, and long-term impact. Collaboration and ongoing professional development are important aspects of daily work at Davy. Role overview The Intermediary Support Associate is part of the Davy Select support team in Dublin. This role centers on assisting brokers and internal colleagues, making sure account operations run smoothly and client service remains strong. Main responsibilities Meet broker requirements for turnaround time and accuracy to provide high-quality customer service. Facilitate new account openings and respond to account-related queries. Work with internal teams across Davy Operations to resolve issues and share information. Maintain broker and client pipelines along with management information records. Provide administrative support to Davy Select Account Managers. Look for ways to improve processes based on broker and client feedback. Build a strong understanding of pensions, investments, and related products. Assist with ad hoc projects and business development activities as needed. Follow all relevant risk and compliance frameworks, policies, and procedures. Location This position is based in Dublin, County Dublin, Ireland.
D-ploy is a leading IT and Engineering Solutions firm, operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to top-tier clients, emphasizing reliability, efficiency, and fostering long-term partnerships that enhance IT productivity and business value.We are currently seeking an experienced IT Onsite Support Technician to provide exceptional support to end-users in a professional and regulated environment in Dublin.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for resolving end-user IT issues.Troubleshoot incidents and service requests efficiently via our ticketing system (ServiceNow).Provide timely and professional support both desk-side and remotely.Accurately document all support activities and resolutions within the ticketing system.Assist in onboarding new employees, including equipment setup and user guidance.Contribute to and maintain our knowledge base documentation.Engage in continuous service improvement initiatives.
Join Getty Images as a Bilingual Customer Service Associate, where you will play a vital role in delivering outstanding service to our valued customers. In this dynamic position, you'll engage with clients through telephone, email, and chat—addressing inquiries, providing sales support, and resolving any issues they may encounter. Your responsibilities will include offering price quotes, product and licensing information, and assisting in negotiations to foster strong customer relationships. Collaborate with our sales team to offer administrative support and enhance our customer service experience. Proficiency in English, German, and French (C1 level or above) is essential for success in this role.
Join our team as a Customer Service Representative in Dublin, OH! In this role, you will be the first point of contact for our customers, addressing their inquiries and ensuring an exceptional service experience. We are looking for individuals who are passionate about helping others and have excellent communication skills.
About ChalkChalk is at the forefront of innovation, creating a cutting-edge data platform designed to propel machine learning applications into the future. We eliminate the traditional barriers of complexity, latency, and scalability that have hindered ML capabilities. Our platform offers the performance of Rust combined with user-friendly tools that developers appreciate. Industry leaders rely on Chalk for various applications, including preventing fraudulent credit card transactions, identity verification, and optimizing clean energy utilization. Recently, we secured a $50 million Series A funding round, led by Felicis.Role OverviewIn the position of Support Engineer at Chalk, you will serve as the primary technical support specialist, ensuring that our customers enjoy outstanding experiences with our products. You will engage directly with clients in sectors such as finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their use of Chalk's platform. This role presents a unique opportunity to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a meaningful contribution to customer satisfaction and product quality.Key ResponsibilitiesDeliver prompt and effective front-line technical support to Chalk customers, diagnosing and resolving technical issues as they arise.Work collaboratively with the Engineering team to escalate and resolve complex technical problems efficiently.Cultivate a thorough understanding of our products to assist customers in maximizing their value from Chalk.Document solutions, develop knowledge-base articles, and share insights to minimize recurring issues.Identify and recommend improvements to enhance product reliability, usability, and customer satisfaction.QualificationsA solid technical background with experience in technical support or software engineering.Proficiency in programming languages such as Python and SQL.Excellent troubleshooting, analytical, and problem-solving abilities.Exceptional written and verbal communication skills.Ability to collaborate effectively with both technical and non-technical teams.Previous experience in customer-facing technical roles is highly preferred.Bachelor's degree in Computer Science or a related field is required.
Position - IT Helpdesk Support Analyst - Level 1About UsMason Hayes & Curran is a premier full-service law firm located in the vibrant Dublin Docklands. We pride ourselves on delivering exceptional legal advice and services to a diverse clientele, including multinational corporations, government entities, and institutional clients. With a robust team of over 600 professionals, we are well-equipped to handle a wide array of legal matters.The IT department is looking for a dedicated Level 1 Helpdesk Support Analyst to join our dynamic team of 11. This role is perfect for individuals with at least six months of experience in first-level IT support. You will have the chance to enhance your skills and advance your career in a supportive and collaborative work environment.Key ResponsibilitiesProvide first-level helpdesk support for all Mason Hayes & Curran users, managing phone inquiries and offering desk-side assistance.Maintain effective communication with all IT department members.Support various MHC systems, hardware, and software solutions.Perform basic network administration tasks, including user account setup.Receive training in IT Cybersecurity and all aspects of IT security to ensure compliance with best practices.Report the latest cybersecurity threats and trends to the IT Director.Assist with additional tasks and projects as assigned by IT staff.The IT team operates on a shift basis from 8 AM to 7 PM, Monday to Friday, and on-call phone support is required every five weeks. Candidates must be available to work within these hours as needed.
Are you passionate about providing exceptional customer service? Join our team as a Customer Service Representative in Dublin! You will play a crucial role in ensuring customer satisfaction and loyalty by handling inquiries and resolving issues effectively.Your primary responsibilities will include responding to customer queries, processing orders, and provi…
Join Whatnot as a Trust & Risk Agent, where you will play a pivotal role in safeguarding our community and ensuring a secure environment for all users. In this dynamic position, you will be responsible for monitoring transactions, assessing risks, and implementing strategies to mitigate potential issues. Your analytical skills will be essential in helping us maintain the integrity of our platform.
Full-time|On-site|Dublin Airport, County Dublin, Ireland
At Sky Handling Partner, we believe that our team members are the heartbeat of our operations! We are excited to invite applications for the position of Driver at Dublin Airport, a key player in one of Ireland's premier Ground Services Providers.In this dynamic role, you will be instrumental in the airport’s daily operations, significantly contributing to delivering an exceptional travel experience for our passengers. Your commitment to providing outstanding service to our airline partners will help instill confidence in travelers, ensuring their luggage is handled with the utmost care. As a vital part of our team, you will flourish in a fast-paced environment where each day brings new challenges and your contributions genuinely impact the lives of our passengers. Be part of the excitement and join us! Key Responsibilities:Work collaboratively with the Head Loader and assigned crew to guarantee timely departures while adhering to airline protocols.Execute tasks in line with thorough training, safety regulations, and security measures.Ensure prompt offloading of baggage to meet Service Level Agreements (SLA) for passengers.Safely load and unload baggage and Cargo/Mail from aircraft holds as per operational guidelines.Conduct visual inspections of equipment, reporting any faults to the Head Loader.Operate Ground Support Equipment (GSE) such as Diesel and Electric Tugs, Belt Loaders, and High Loaders responsibly.Communicate any issues encountered during operations to the Head Loader.In addition to fulfilling your responsibilities, you will maintain effective communication with your supervisor and team members, ensuring prompt and collaborative resolution of any issues.
Join our dynamic team at indiecampers as a Back Office Agent, where you will play a pivotal role in ensuring our operations run smoothly and efficiently. This position is essential for maintaining our commitment to customer satisfaction and operational excellence. You will engage with various departments to support our business processes and contribute to the overall success of the company.
Join our dynamic team as an Ocean Freight Agent, where you will play a crucial role in managing and optimizing our freight operations. Your expertise will ensure timely and efficient handling of ocean freight shipments, providing exceptional service to our clients.
Join our dynamic team as a Technical Support Engineer at New Relic, where you will play a pivotal role in providing exceptional support to our clients. You will leverage your technical expertise to troubleshoot issues, guide customers through complex technical challenges, and ensure they maximize the value of our products. Your contributions will directly enhance customer satisfaction and retention.As part of our team, you will collaborate with cross-functional departments to resolve technical problems, deliver insightful feedback, and contribute to our product improvements. If you are passionate about technology and enjoy helping others, this position is perfect for you.
Are you passionate about making a difference? Join our team! At GoFundMe, we are the world's leading platform dedicated to empowering communities and facilitating support among individuals and nonprofits. Since our inception in 2010, we have united people in their quest to help one another, successfully raising over $40 billion in donations. Our mission is simple: to help people help each other. We are currently seeking a talented and driven Director of Customer Care to lead our frontline support organization dedicated to serving GoFundMe's diverse community of fundraisers, nonprofits, and individuals around the globe. You will work in close collaboration with the Senior Director of Global Customer Care and our Technical Support leadership team to shape the vision, operational model, and capability roadmap of a world-class customer care organization. This includes overseeing customer service, managing vendor relationships, and developing knowledge centers. You will lead a seasoned internal care team, championing operational excellence and driving innovative care solutions such as automation, self-service options, and AI integration, while ensuring that every customer interaction aligns with our mission of fostering support and compassion. All candidates for this position must be located in Dublin, Ireland.
Sky Handling Partner is looking for an Airport Driving Agent based at Dublin Airport. This role focuses on transporting passengers and baggage within the airport grounds, making sure journeys are safe and efficient. Main responsibilities Operate various airport vehicles to move passengers and baggage as needed Provide assistance to passengers throughout their journey on airport property Maintain a high standard of customer service at all times Location This position is located in Dublin, County Dublin, Ireland, at Dublin Airport.
Intercom is hiring a Technical Support Engineer based in Dublin, Ireland, to provide customer support from Saturday through Wednesday. This role centers on helping users resolve technical issues and navigate the Intercom platform. Role overview The Technical Support Engineer will handle customer inquiries, troubleshoot technical problems, and offer clear guidance on using Intercom’s products. The position involves regular interaction with users, aiming to deliver a smooth and reliable experience every day. Schedule Work days: Saturday to Wednesday Location: Dublin, Ireland What you will do Respond to customer support requests Diagnose and resolve technical issues Guide users on effective use of the Intercom platform
At Delve, we pride ourselves on our rapid response and genuine commitment to our customers' success. Our exceptional customer support is a testament to our dedication, and we are on the lookout for passionate individuals to enhance our Customer Success team. With the backing of Insight Partners, General Catalyst, Y Combinator, and other premier investors, we are thrilled to announce our recent $32M Series A funding, propelling our swift growth!The RoleWe are seeking a Customer Success Manager to take charge of client relationships after the sale. Your primary objective will be to optimize platform usage and ensure compliance rates are met. As the representative face of Delve, your role will be crucial in driving customer success, which will in turn facilitate renewals and opportunities for expansion.Your focus will encompass three main areas:Onboarding: Assisting customers in realizing their first value swiftlyAdoption: Encouraging continuous engagement and usage of the platformRenewal & Growth: Actively identifying achievements and opportunities for expansionOur Customer Success ValuesAt Delve, our Customer Success team embodies the following principles:Conclude Every Interaction - Whether it's a simple thank you or an acknowledgment, ensure every customer interaction ends on a positive note.Go the Extra Mile - Take initiative to alleviate customers' burdens when possible. A thoughtful gesture like sending donuts to celebrate a fundraise can go a long way.Be a Delve Advocate - Maintain a positive representation of Delve in all communications to build trust for renewals and upsells.Regularly Demonstrate ROI - Consistently validate the decision to partner with Delve by illustrating the time and cost savings achieved.Your ResponsibilitiesConduct effective onboarding sessions to facilitate customer setup on the Delve platformRespond to customer inquiries within a 5-minute windowCollaborate with teams from leading companies (e.g., Lovable, 11x, Bland)Schedule regular check-ins to demonstrate value and uncover expansion opportunitiesProactively engage with accounts to boost usage
Role Overview Anthropic is hiring a Product Support Manager in Dublin, IE. This role centers on improving the customer experience by leading a team focused on product support. The manager will oversee efforts to resolve complex customer issues, aiming for high satisfaction and lasting relationships. What You Will Do Lead and develop a team responsible for handling challenging customer support cases Create and refine support strategies to improve service quality Monitor and optimize team performance Work closely with product development, sharing insights gathered from customer interactions Collaboration and Impact This position requires regular collaboration with product teams to ensure customer feedback shapes future improvements. The manager will help set standards for customer care and contribute to Anthropic's reputation for strong support.
Become a Pioneer in Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, where enthusiasts can buy, sell, and discover their favorite items. Our mission is to transform e-commerce by merging community, shopping, and entertainment into a unique experience tailored just for you. As a member of our remote-first team, we thrive on innovation while staying true to our core values. With operational hubs located in the US, UK, Germany, Ireland, and Poland, we are collaboratively crafting the future of online marketplaces.From fashion and beauty to electronics and collectibles, including trading cards, comic books, and even live plants, our live auctions cater to diverse interests.And this is just the beginning! As one of the fastest growing marketplaces, we seek innovative, solution-oriented thinkers across all departments. Stay updated with our latest developments through our news and engineering blogs, and join us on this exciting journey where we empower individuals to transform their passions into thriving businesses while connecting people through commerce. Role OverviewThe Customer Experience team is dedicated to delivering an exceptional user journey by enhancing processes, managing orders, and resolving issues. In this role, your focus will be on ensuring our customers receive their orders promptly. If challenges arise, your role will be to rectify the situation effectively.Engage with buyers and sellers, prioritizing a customer-centric approach to foster positive interactionsAddress and resolve customer inquiries regarding payments, orders, shipments, and general queries quickly and effectivelyDevelop expertise in Whatnot's offerings, processes, and systems to drive positive user outcomesCollaborate across departments to troubleshoot, investigate, and clarify open issuesIdentify opportunities to reduce repeat inquiries and enhance the overall customer experienceWe offer the flexibility to work either remotely or from one of our global office hubs, and we highly value in-person collaboration for planning, problem-solving, and building connections. Candidates must reside within commuting distance of our office hubs.
Join our dynamic team at Mindlance as a Customer Service Representative in Dublin! We are seeking an enthusiastic and dedicated individual who excels in communication and problem-solving. As a key member of our customer service team, you will engage with clients to provide exceptional support and ensure their needs are met promptly and effectively.Your responsibilities will include addressing customer inquiries, managing complaints, and providing product information. You will play a vital role in enhancing customer satisfaction and loyalty.
Join Wayflyer as an IT Support Engineer, where your expertise will help enhance our technology operations. You will be responsible for troubleshooting technical issues, ensuring smooth IT processes, and providing exceptional support to our team members. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity for you!
Davy Group has been a fixture in Ireland’s wealth and capital management sector since 1926. The company works with a wide range of clients, from high-net-worth individuals and self-directed investors to SMEs, credit unions, corporations, and institutional investors both in Ireland and abroad. With a team of more than 900 professionals, Davy Group values client success, teamwork, and long-term impact. Collaboration and ongoing professional development are important aspects of daily work at Davy. Role overview The Intermediary Support Associate is part of the Davy Select support team in Dublin. This role centers on assisting brokers and internal colleagues, making sure account operations run smoothly and client service remains strong. Main responsibilities Meet broker requirements for turnaround time and accuracy to provide high-quality customer service. Facilitate new account openings and respond to account-related queries. Work with internal teams across Davy Operations to resolve issues and share information. Maintain broker and client pipelines along with management information records. Provide administrative support to Davy Select Account Managers. Look for ways to improve processes based on broker and client feedback. Build a strong understanding of pensions, investments, and related products. Assist with ad hoc projects and business development activities as needed. Follow all relevant risk and compliance frameworks, policies, and procedures. Location This position is based in Dublin, County Dublin, Ireland.
D-ploy is a leading IT and Engineering Solutions firm, operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering cutting-edge IT services and solutions to top-tier clients, emphasizing reliability, efficiency, and fostering long-term partnerships that enhance IT productivity and business value.We are currently seeking an experienced IT Onsite Support Technician to provide exceptional support to end-users in a professional and regulated environment in Dublin.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for resolving end-user IT issues.Troubleshoot incidents and service requests efficiently via our ticketing system (ServiceNow).Provide timely and professional support both desk-side and remotely.Accurately document all support activities and resolutions within the ticketing system.Assist in onboarding new employees, including equipment setup and user guidance.Contribute to and maintain our knowledge base documentation.Engage in continuous service improvement initiatives.
Join Getty Images as a Bilingual Customer Service Associate, where you will play a vital role in delivering outstanding service to our valued customers. In this dynamic position, you'll engage with clients through telephone, email, and chat—addressing inquiries, providing sales support, and resolving any issues they may encounter. Your responsibilities will include offering price quotes, product and licensing information, and assisting in negotiations to foster strong customer relationships. Collaborate with our sales team to offer administrative support and enhance our customer service experience. Proficiency in English, German, and French (C1 level or above) is essential for success in this role.
Join our team as a Customer Service Representative in Dublin, OH! In this role, you will be the first point of contact for our customers, addressing their inquiries and ensuring an exceptional service experience. We are looking for individuals who are passionate about helping others and have excellent communication skills.
About ChalkChalk is at the forefront of innovation, creating a cutting-edge data platform designed to propel machine learning applications into the future. We eliminate the traditional barriers of complexity, latency, and scalability that have hindered ML capabilities. Our platform offers the performance of Rust combined with user-friendly tools that developers appreciate. Industry leaders rely on Chalk for various applications, including preventing fraudulent credit card transactions, identity verification, and optimizing clean energy utilization. Recently, we secured a $50 million Series A funding round, led by Felicis.Role OverviewIn the position of Support Engineer at Chalk, you will serve as the primary technical support specialist, ensuring that our customers enjoy outstanding experiences with our products. You will engage directly with clients in sectors such as finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their use of Chalk's platform. This role presents a unique opportunity to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a meaningful contribution to customer satisfaction and product quality.Key ResponsibilitiesDeliver prompt and effective front-line technical support to Chalk customers, diagnosing and resolving technical issues as they arise.Work collaboratively with the Engineering team to escalate and resolve complex technical problems efficiently.Cultivate a thorough understanding of our products to assist customers in maximizing their value from Chalk.Document solutions, develop knowledge-base articles, and share insights to minimize recurring issues.Identify and recommend improvements to enhance product reliability, usability, and customer satisfaction.QualificationsA solid technical background with experience in technical support or software engineering.Proficiency in programming languages such as Python and SQL.Excellent troubleshooting, analytical, and problem-solving abilities.Exceptional written and verbal communication skills.Ability to collaborate effectively with both technical and non-technical teams.Previous experience in customer-facing technical roles is highly preferred.Bachelor's degree in Computer Science or a related field is required.
Position - IT Helpdesk Support Analyst - Level 1About UsMason Hayes & Curran is a premier full-service law firm located in the vibrant Dublin Docklands. We pride ourselves on delivering exceptional legal advice and services to a diverse clientele, including multinational corporations, government entities, and institutional clients. With a robust team of over 600 professionals, we are well-equipped to handle a wide array of legal matters.The IT department is looking for a dedicated Level 1 Helpdesk Support Analyst to join our dynamic team of 11. This role is perfect for individuals with at least six months of experience in first-level IT support. You will have the chance to enhance your skills and advance your career in a supportive and collaborative work environment.Key ResponsibilitiesProvide first-level helpdesk support for all Mason Hayes & Curran users, managing phone inquiries and offering desk-side assistance.Maintain effective communication with all IT department members.Support various MHC systems, hardware, and software solutions.Perform basic network administration tasks, including user account setup.Receive training in IT Cybersecurity and all aspects of IT security to ensure compliance with best practices.Report the latest cybersecurity threats and trends to the IT Director.Assist with additional tasks and projects as assigned by IT staff.The IT team operates on a shift basis from 8 AM to 7 PM, Monday to Friday, and on-call phone support is required every five weeks. Candidates must be available to work within these hours as needed.
