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Experience Level
Senior
About the job
At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.
What does the role entail? As a Senior Professional Services Engineer, you will be a pivotal customer-facing resource responsible for delivering specialized expertise and solutions surrounding NICE's innovative products and services. This includes implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other digital solutions, tailored for enterprise contact centers. The role requires a blend of technical acumen and business insight, necessitating engagement with clients to accurately assess their needs, provide consultative support, and deliver state-of-the-art solutions.
At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.What does the role entail?As a Senior P…
Join Nice as a Professional Services Engineer specializing in Customer Success and Customer Experience (CX). In this pivotal role, you will work closely with clients to ensure they derive maximum value from our solutions. You will engage with customers to understand their needs, provide technical expertise, and deliver tailored solutions that enhance their overall experience.
At NICE, we embrace challenges as opportunities for growth. We are ambitious and committed to excellence, always pushing boundaries while striving for victory. If you share our passion and drive, we invite you to explore a career with us that will ignite your potential.What is this role about?The Senior Client Services Project Manager is responsible for leading complex, enterprise-level implementations of NICE solutions within diverse customer settings. This position requires advanced project management skills, strong consultative abilities, and the capacity to influence and guide clients through substantial, multi-system transformation initiatives. The Senior PM serves as the primary point of accountability for successful project delivery, focusing on scope clarity, solution alignment, risk management, and ensuring a remarkable customer experience throughout all phases of the project.This role demands extensive experience in managing customer-facing projects, particularly those involving integrations with CRM platforms such as Salesforce, Microsoft Dynamics, and ServiceNow, while also leading cross-functional teams across Professional Services, Product, Support, and external partners.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of providing innovative audio-visual solutions since 2002. We empower our clients to enhance communication and collaboration, whether in local offices or across international borders. With a presence in key markets including Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we have successfully served a diverse clientele comprising corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Position Overview:The Field Service Technician specializing in AV and Workplace Technology plays a crucial role in the installation, configuration, troubleshooting, and support of audio-visual systems and workplace technologies at client sites. This is a hands-on, client-facing position that ensures the seamless operation of meeting rooms, collaboration tools, and integrated AV systems. Key Responsibilities:Execute the installation, configuration, and commissioning of audio-visual and workplace technology systems, including displays, projectors, conferencing setups, control systems, and associated peripherals.Conduct on-site troubleshooting, diagnostics, and repair for AV and IT-related issues.Provide support for collaboration technologies, including video conferencing, wireless presentation setups, and room scheduling systems.Interpret and implement system schematics, wiring diagrams, and technical documentation.Carry out equipment mounting, cable termination, labeling, and rack installations.Perform system tests to verify functionality, performance, and compliance with specified standards.Deliver basic user training and technical support to clients as needed.Accurately document service activities, configurations, and resolutions.Collaborate with project managers, engineers, and remote support teams.Maintain professionalism while on-site at client locations.Follow safety protocols, company procedures, and quality guidelines.Qualifications:Minimum of 2 years experience in AV systems, workplace technology, or field IT support.Demonstrated hands-on troubleshooting and problem-solving abilities.Knowledge of AV signal flow, basic networking principles, and device configuration.Capability to work independently on-site and manage time effectively.Customer-service oriented with a comfort level in client-facing environments.Familiarity with video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, Cisco, Poly, Crestron, and Extron.Basic understanding of networking concepts, including IP addressing, VLANs, and PoE. Why Join Us:Engage with regional projects involving prestigious global brands.Gain exposure to multinational clients and cross-border collaboration.Work with cutting-edge technology solutions, including immersive video walls and hybrid meeting environments.
At TTEC Digital, we empower our clients to create a workplace where employees feel appreciated and supported, recognizing that exceptional customer experiences begin with satisfied employees. Our vision is to cultivate an environment where each employee can excel.The NICE CXone Engineer plays a vital role in the development, testing, and deployment of the NICE CXone software platform. This position requires a hands-on approach and expertise in both business and technical consulting. Your responsibilities will include implementing the NICE CXone software and leveraging your technical expertise in various Contact Center technologies such as NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all aspects of technology, including, but not limited to, product and feature design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaborative development in an agile or waterfall framework.
Nice Ltd. is seeking a Lead Professional Services Engineer for the Customer Success team based in Manila, Philippines. This role centers on helping clients gain the most from Nice solutions and ensuring they achieve their goals with the company’s products. Key responsibilities Guide clients through each stage of product implementation, from initial setup to full deployment Share best practices to encourage strong adoption and ongoing use of Nice solutions Lead training sessions that help customers use Nice products with confidence Communicate effectively with both technical and non-technical contacts Requirements Solid technical background and practical experience with enterprise software Ability to explain complex topics to varied audiences Experience supporting customers during onboarding and throughout their journey
Join Nice Ltd. as a Professional Services Engineer specializing in Implementation. In this pivotal role, you will leverage your technical expertise to guide clients through successful integrations of our innovative solutions. You will collaborate with cross-functional teams, ensuring the delivery of high-quality services that meet client needs and drive satisfaction.
Full-time|Remote|Remote — Manila, Metro Manila, Philippines
Role Overview d2b-1 is hiring an E-Commerce Customer Service Specialist to support our beauty products business. This position is fully remote and based in Manila, Metro Manila, Philippines. What You Will Do Respond to customer questions and resolve inquiries through online channels Handle order issues, including tracking, returns, and exchanges Share accurate product information with customers Support a positive shopping experience for every customer Who We’re Looking For Strong customer service skills Interest in beauty products Clear and friendly communication style Comfort working remotely
Role Overview:As an Associate Linguist at CloudFactory, you will play a crucial role in analyzing source content to interpret focus sentences and extract clear, non-ambiguous claims. Your expertise in English grammar will be essential as you visually diagram the grammatical structure of sentences, ensuring that linguistic nuances are captured accurately. This position demands a strong proficiency in sentence diagramming, which will be instrumental in deriving precise claims from complex texts.Key Responsibilities:Create foundational training materials to assist in labeler training.Lead training sessions for labelers and reviewers, enhancing their understanding of grammatical analysis.Conduct regular quality assessments to verify compliance with labeling guidelines and clarify any ambiguities.Facilitate Q&A sessions for annotators and reviewers, fostering a collaborative learning environment.Identify and document edge cases, effectively communicating insights to both clients and labelers.Collaborate with project leaders and data managers to monitor and improve labeling quality metrics.QualificationsEssential Requirements:Bachelor’s, Master’s, or PhD in English Language, Literature, or Linguistics.In-depth knowledge of English grammar, including parts of speech and their roles within sentences.Expertise in analyzing sentence structures, including subjects, predicates, objects, and complements.Proven ability in sentence diagramming to elucidate complex linguistic structures.Strong analytical and interpretative skills for extracting claims and meanings from intricate texts.Prior experience in linguistic, grammatical, and semantic analysis, particularly in resolving ambiguities and addressing complex edge cases.Preferred Qualifications:Experience in linguistic annotation, content analysis, or related fields that require detailed text interpretation.Familiarity with various types of phrases and clauses, including prepositional, gerund, infinitive, independent, and dependent constructions.Backgrounds in Technical Writing, NLP Research, or linguistics are advantageous.Proficiency in using Google Drawing to create sentence diagrams.Additional Information:This role is a 1-month contract with potential for extension based on project needs.Working Hours: You will be expected to work from 4:00 PM to 12:00 AM (midnight) EAT, coordinating with the US-based team for a total of 8 hours per day.
Join our dynamic team at getwingapp as a Sales Development Representative, specializing in Education and Student Loan Services. Based in Manila, Philippines, you will play a crucial role in managing student loan defaults and guiding graduates back to active repayment. Your primary responsibility will involve making outbound calls to students in default, providing them with essential information about their account status, and helping them navigate repayment options. This role is vital in supporting revenue generation through effective student loan management while fostering strong communication with graduates and our internal processing teams.
Your RoleAt HelloConnect, you will join a vibrant team that champions innovation and utilizes cutting-edge technology to deliver outstanding experiences. Our culture thrives on collaboration, continuous growth, and a dedication to excellence. Here, you will engage in meaningful projects, enhance your skills, and advance within a nurturing environment that appreciates diverse perspectives and experiences.As a Senior Service Package Team Leader, you will play a crucial role in ensuring the accuracy, governance, and scalability of procurement master data, including SKU creation, updates, and lifecycle management across various markets. You will manage a team of Data Specialists while spearheading process standardization, operational governance, and automation initiatives to bolster HelloFresh’s expanding global procurement operations. Collaboration with Food Safety, Supply Chain, Procurement, and Technology teams will be key to ensuring that SKU data processes are efficient, reliable, and optimized for scale, thereby contributing to our ongoing mission to drive business success and improve customer satisfaction.If you are passionate, innovative, and believe you can make a significant impact, even if you don’t meet every requirement, we encourage you to apply!
Join SafetyCulture as a Customer Success Associate and become an integral part of our dynamic team in Manila. In this pivotal role, you will support our Global Customer Success organization, ensuring that our customers receive exceptional value from our innovative solutions. As a foundational member of our Manila team, you will work collaboratively with strategic resources to manage customer relationships, drive value realization, facilitate renewal activities, and foster growth. We’re looking for a proactive individual who thrives in a fast-paced environment and is passionate about enhancing customer experiences.
Full-time|Remote|Manila, Metro Manila, Philippines
Join Our Dynamic Team as a Business Development Associate!At Substance, we are not just seeking an individual who wishes to 'try BD.' We want a passionate professional who recognizes that business development involves overcoming rejection, embracing repetitive tasks, and delivering tangible results. This pivotal role is at the forefront of our revenue generation efforts, where you will engage with startups, SMEs, and Fortune 500 companies to unlock new opportunities.Your Responsibilities Include:Proactively reach out to potential clients across APAC, the US, and Europe—specifically targeting founders, hiring managers, and HR leaders.Effectively communicate our internship recruitment solutions in a manner that resonates commercially.Build and maintain a robust pipeline of companies that are actively seeking to hire interns.Collaborate with team members to transform discussions into signed mandates and successful hires.Forge partnerships with universities, schools, and local communities to establish a continuous flow of internship candidates.Continuously refine outreach strategies, messaging, and targeting based on effectiveness.What This Role Entails:Prepare for a journey filled with 'no' responses more often than 'yes'—if this doesn’t invigorate you, this position may not be the right fit.Engage in thoughtful strategy rather than merely executing scripts.Your performance will be assessed based on outcomes rather than effort alone.If you are committed and eager to learn, expect rapid professional growth due to our direct feedback culture.
Are you passionate about providing excellent customer service? Join Workstream as a Customer Support Associate and be part of our mission-driven team! We are building an all-in-one HR, payroll, and hiring platform specifically designed for the hourly workforce, which constitutes 80% of the global workforce. Our goal is to empower businesses and their employees with the best technological solutions available.At Workstream, you'll have the opportunity to support renowned brands such as Burger King, KFC, and IHOP. As a rapidly growing Series B company backed by prestigious investors, we are expanding our product offerings to better serve our clients. Come and contribute to our vision!
About WPP MediaWPP is the trusted growth partner for the world’s leading brands, leveraging exceptional talent, reliable data, and strategic partnerships through our pioneering marketing platform, WPP Open. We empower clients to navigate change, seize opportunities, and achieve transformational growth.As WPP's AI-driven media operating unit, WPP Media integrates media, data, and partnerships to provide creative personalization at scale. Our clients benefit from transparency on their media investments through our connection to WPP Open and the power of Open Intelligence.For further details, please visit wppmedia.com.Our Culture and ValuesAt WPP Media, we are dedicated to creating a culture that fosters innovation and collaboration. We embody our core values:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.General DescriptionThe Associate – Biddable Search will be responsible for executing Digital Search campaigns across various industries within WPP Media agencies.
About WPPWPP is the preferred partner for growth among the world's top brands. We combine innovative media intelligence and data solutions, exceptional creativity, advanced production, transformative enterprise solutions, and expert strategic advice into one organization—driven by outstanding talent and our powerful marketing platform, WPP Open. Our mission is to assist clients in navigating change, seizing opportunities, and achieving remarkable growth. For more details, visit WPP.com.About WPP MediaWPP Media is WPP's global media collective, dedicated to harnessing the omnipresence of media to create exceptional growth opportunities. For further information, please visit wppmedia.com.We believe in the strength of our culture and the value of our people, enabling us to deliver remarkable experiences for our clients and each other. In this role, embracing the shared core values of WPP and WPP Media is essential:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Foster an Open environment by Balancing People and Client Experiences through Cultivating Trust.
Full-time|Remote|Remote — Manila, Metro Manila, Philippines
About the RoleJoin Schneider Innovations, a dynamic and rapidly expanding U.S.-based brand group recognized as a leader in the medical consumables and personal safety equipment sectors. We serve a diverse portfolio of both consumer and institutional clients across North America and Europe through our robust eCommerce and B2B channels.We are seeking a B2B Pipeline Operations Associate who will take charge of the initial segment of our B2B pipeline, from account identification to qualification and preparation for Sales engagement.This role goes beyond mere filtering; you will source, evaluate, and shape opportunities so our Sales team can act swiftly and effectively.Key ResponsibilitiesQualify leads based on alignment, relevance, and readiness for sales engagement.Identify key decision-makers and confirm essential contact information.Maintain accurate CRM records (HubSpot).Enhance pipeline quality by analyzing patterns and incorporating feedback from Sales.Execute high-volume outbound calls to connect with potential customers and generate qualified opportunities.Success MetricsSales team accepts and acts on your leads without requiring rework.Achieve high data accuracy (95%+).Minimize “false positives” (bad leads).Ensure the pipeline is focused and actionable rather than bloated.Qualifications1–3 years in Sales Development Representative (SDR), Business Development Representative (BDR), lead generation, sales operations, or similar roles.B2B experience is mandatory.Hands-on experience with CRM systems (HubSpot preferred).Familiarity with LinkedIn Sales Navigator and Apollo/ZoomInfo.Exceptional research and data validation skills.Comfortable with light outreach for verification purposes.Remote Work Requirements (Philippines)Availability to work during U.S. business hours (timezone dependent).A computer capable of efficiently running CRM systems and research tools.Reliable high-speed internet connection.Strong verbal communication skills in English.Effective written communication in English for asynchronous collaboration.Our ValuesStrong judgment on prioritizing leads worth Sales time.Comfortable managing both lead sourcing and qualification.Detail-oriented, process-driven, and dependable.Willing to reject low-quality leads.Outcome-focused rather than activity-focused.
oliverseapac is looking for an Associate Creative Director (Copy) to help define and guide the brand’s voice from its Manila office. This role centers on leading a team of copywriters and partnering with designers and strategists to produce content that connects with the intended audience. Role overview The Associate Creative Director (Copy) shapes storytelling and messaging across campaigns. The position involves setting creative direction, reviewing and refining copy, and ensuring all content aligns with the company’s brand strategy. Collaboration with other creative and strategy teams is a regular part of the work. What you will do Lead and mentor a team of copywriters Work closely with designers and strategists on campaign development Oversee content creation for multiple platforms Maintain consistency in brand voice and messaging Requirements Strong background in copywriting Experience guiding creative teams Ability to deliver content that supports brand engagement Passion for creative storytelling
To ensure seamless communication, please whitelist the domains 'lever.co' and 'hire.lever.co' with your email provider.Key Responsibilities: - Content Assessment: Review and evaluate affiliate content to ensure adherence to compliance guidelines. - Video Editing: Edit videos by cropping and trimming before uploading them to META platforms. - Ad Copy Oversight: Manage ad copy to ensure compliance standards are met, or generate new ad copy using AI tools like ChatGPT. - Ad Development and Configuration: Design and configure ads on META, ensuring proper naming conventions, URL linking, and adherence to publishing requirements.Essential Qualifications: - Exceptional English communication skills, both written and verbal. - Demonstrated experience with Meta Ads Manager or equivalent advertising platforms. - Proficient in basic video editing, familiar with software such as CapCut or similar tools. - Knowledge of AI-driven copywriting tools, including ChatGPT or equivalent. - Strong organizational and communication capabilities. - Meticulous attention to detail is a must. - Must possess a college degree. - A tech-savvy mindset is required. - Previous experience in remote working environments is an advantage.Employee Benefits:- Comprehensive Health Insurance (HMO)- Performance-Based Incentives- Job Security and Stability- Paid Training Programs- Inclusive Work Culture- Development and Upskilling Opportunities- Fully Remote Work Arrangement- Supportive Team Environment- Career Advancement Opportunities- Enjoyable Work Atmosphere- Holiday and Overtime CompensationWork Schedule:US work hours (20–40 hours weekly), graveyard shiftJob Location:This position is entirely remote.Additional Information: - Only eligible candidates will be invited for assessments and interviews. - We have additional vacancies that may interest your peers. - You can refer friends through our Affiliate Marketing Program and earn up to $30 if your referral is hired.Salary Range: PHP 41,000 - 45,000 per month, paid bi-weekly
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Role Summary:We seek a talented and committed Audio-Visual Service Engineer to join our dynamic team in the Philippines. In this pivotal role, you will oversee the installation, maintenance, troubleshooting, and technical support of audio-visual (AV) systems at client locations. Collaborating closely with project teams and clients, you will ensure that all systems operate smoothly and adhere to the highest quality benchmarks.Key Responsibilities:Install, test, and commission AV equipment and systems including projectors, video conferencing solutions, audio processors, and control systems.Execute regular preventive and corrective maintenance on AV systems.Diagnose and resolve hardware and software challenges, both on-site and remotely.Deliver technical support and training to clients regarding AV system operations.Engage with project and sales teams to accurately understand customer needs and provide effective solutions.Document service reports, maintenance logs, and client feedback meticulously.Stay informed about the latest AV technology trends and product developments.
At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.What does the role entail?As a Senior P…
Join Nice as a Professional Services Engineer specializing in Customer Success and Customer Experience (CX). In this pivotal role, you will work closely with clients to ensure they derive maximum value from our solutions. You will engage with customers to understand their needs, provide technical expertise, and deliver tailored solutions that enhance their overall experience.
At NICE, we embrace challenges as opportunities for growth. We are ambitious and committed to excellence, always pushing boundaries while striving for victory. If you share our passion and drive, we invite you to explore a career with us that will ignite your potential.What is this role about?The Senior Client Services Project Manager is responsible for leading complex, enterprise-level implementations of NICE solutions within diverse customer settings. This position requires advanced project management skills, strong consultative abilities, and the capacity to influence and guide clients through substantial, multi-system transformation initiatives. The Senior PM serves as the primary point of accountability for successful project delivery, focusing on scope clarity, solution alignment, risk management, and ensuring a remarkable customer experience throughout all phases of the project.This role demands extensive experience in managing customer-facing projects, particularly those involving integrations with CRM platforms such as Salesforce, Microsoft Dynamics, and ServiceNow, while also leading cross-functional teams across Professional Services, Product, Support, and external partners.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of providing innovative audio-visual solutions since 2002. We empower our clients to enhance communication and collaboration, whether in local offices or across international borders. With a presence in key markets including Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we have successfully served a diverse clientele comprising corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Position Overview:The Field Service Technician specializing in AV and Workplace Technology plays a crucial role in the installation, configuration, troubleshooting, and support of audio-visual systems and workplace technologies at client sites. This is a hands-on, client-facing position that ensures the seamless operation of meeting rooms, collaboration tools, and integrated AV systems. Key Responsibilities:Execute the installation, configuration, and commissioning of audio-visual and workplace technology systems, including displays, projectors, conferencing setups, control systems, and associated peripherals.Conduct on-site troubleshooting, diagnostics, and repair for AV and IT-related issues.Provide support for collaboration technologies, including video conferencing, wireless presentation setups, and room scheduling systems.Interpret and implement system schematics, wiring diagrams, and technical documentation.Carry out equipment mounting, cable termination, labeling, and rack installations.Perform system tests to verify functionality, performance, and compliance with specified standards.Deliver basic user training and technical support to clients as needed.Accurately document service activities, configurations, and resolutions.Collaborate with project managers, engineers, and remote support teams.Maintain professionalism while on-site at client locations.Follow safety protocols, company procedures, and quality guidelines.Qualifications:Minimum of 2 years experience in AV systems, workplace technology, or field IT support.Demonstrated hands-on troubleshooting and problem-solving abilities.Knowledge of AV signal flow, basic networking principles, and device configuration.Capability to work independently on-site and manage time effectively.Customer-service oriented with a comfort level in client-facing environments.Familiarity with video conferencing platforms such as Microsoft Teams Rooms, Zoom Rooms, Cisco, Poly, Crestron, and Extron.Basic understanding of networking concepts, including IP addressing, VLANs, and PoE. Why Join Us:Engage with regional projects involving prestigious global brands.Gain exposure to multinational clients and cross-border collaboration.Work with cutting-edge technology solutions, including immersive video walls and hybrid meeting environments.
At TTEC Digital, we empower our clients to create a workplace where employees feel appreciated and supported, recognizing that exceptional customer experiences begin with satisfied employees. Our vision is to cultivate an environment where each employee can excel.The NICE CXone Engineer plays a vital role in the development, testing, and deployment of the NICE CXone software platform. This position requires a hands-on approach and expertise in both business and technical consulting. Your responsibilities will include implementing the NICE CXone software and leveraging your technical expertise in various Contact Center technologies such as NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all aspects of technology, including, but not limited to, product and feature design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaborative development in an agile or waterfall framework.
Nice Ltd. is seeking a Lead Professional Services Engineer for the Customer Success team based in Manila, Philippines. This role centers on helping clients gain the most from Nice solutions and ensuring they achieve their goals with the company’s products. Key responsibilities Guide clients through each stage of product implementation, from initial setup to full deployment Share best practices to encourage strong adoption and ongoing use of Nice solutions Lead training sessions that help customers use Nice products with confidence Communicate effectively with both technical and non-technical contacts Requirements Solid technical background and practical experience with enterprise software Ability to explain complex topics to varied audiences Experience supporting customers during onboarding and throughout their journey
Join Nice Ltd. as a Professional Services Engineer specializing in Implementation. In this pivotal role, you will leverage your technical expertise to guide clients through successful integrations of our innovative solutions. You will collaborate with cross-functional teams, ensuring the delivery of high-quality services that meet client needs and drive satisfaction.
Full-time|Remote|Remote — Manila, Metro Manila, Philippines
Role Overview d2b-1 is hiring an E-Commerce Customer Service Specialist to support our beauty products business. This position is fully remote and based in Manila, Metro Manila, Philippines. What You Will Do Respond to customer questions and resolve inquiries through online channels Handle order issues, including tracking, returns, and exchanges Share accurate product information with customers Support a positive shopping experience for every customer Who We’re Looking For Strong customer service skills Interest in beauty products Clear and friendly communication style Comfort working remotely
Role Overview:As an Associate Linguist at CloudFactory, you will play a crucial role in analyzing source content to interpret focus sentences and extract clear, non-ambiguous claims. Your expertise in English grammar will be essential as you visually diagram the grammatical structure of sentences, ensuring that linguistic nuances are captured accurately. This position demands a strong proficiency in sentence diagramming, which will be instrumental in deriving precise claims from complex texts.Key Responsibilities:Create foundational training materials to assist in labeler training.Lead training sessions for labelers and reviewers, enhancing their understanding of grammatical analysis.Conduct regular quality assessments to verify compliance with labeling guidelines and clarify any ambiguities.Facilitate Q&A sessions for annotators and reviewers, fostering a collaborative learning environment.Identify and document edge cases, effectively communicating insights to both clients and labelers.Collaborate with project leaders and data managers to monitor and improve labeling quality metrics.QualificationsEssential Requirements:Bachelor’s, Master’s, or PhD in English Language, Literature, or Linguistics.In-depth knowledge of English grammar, including parts of speech and their roles within sentences.Expertise in analyzing sentence structures, including subjects, predicates, objects, and complements.Proven ability in sentence diagramming to elucidate complex linguistic structures.Strong analytical and interpretative skills for extracting claims and meanings from intricate texts.Prior experience in linguistic, grammatical, and semantic analysis, particularly in resolving ambiguities and addressing complex edge cases.Preferred Qualifications:Experience in linguistic annotation, content analysis, or related fields that require detailed text interpretation.Familiarity with various types of phrases and clauses, including prepositional, gerund, infinitive, independent, and dependent constructions.Backgrounds in Technical Writing, NLP Research, or linguistics are advantageous.Proficiency in using Google Drawing to create sentence diagrams.Additional Information:This role is a 1-month contract with potential for extension based on project needs.Working Hours: You will be expected to work from 4:00 PM to 12:00 AM (midnight) EAT, coordinating with the US-based team for a total of 8 hours per day.
Join our dynamic team at getwingapp as a Sales Development Representative, specializing in Education and Student Loan Services. Based in Manila, Philippines, you will play a crucial role in managing student loan defaults and guiding graduates back to active repayment. Your primary responsibility will involve making outbound calls to students in default, providing them with essential information about their account status, and helping them navigate repayment options. This role is vital in supporting revenue generation through effective student loan management while fostering strong communication with graduates and our internal processing teams.
Your RoleAt HelloConnect, you will join a vibrant team that champions innovation and utilizes cutting-edge technology to deliver outstanding experiences. Our culture thrives on collaboration, continuous growth, and a dedication to excellence. Here, you will engage in meaningful projects, enhance your skills, and advance within a nurturing environment that appreciates diverse perspectives and experiences.As a Senior Service Package Team Leader, you will play a crucial role in ensuring the accuracy, governance, and scalability of procurement master data, including SKU creation, updates, and lifecycle management across various markets. You will manage a team of Data Specialists while spearheading process standardization, operational governance, and automation initiatives to bolster HelloFresh’s expanding global procurement operations. Collaboration with Food Safety, Supply Chain, Procurement, and Technology teams will be key to ensuring that SKU data processes are efficient, reliable, and optimized for scale, thereby contributing to our ongoing mission to drive business success and improve customer satisfaction.If you are passionate, innovative, and believe you can make a significant impact, even if you don’t meet every requirement, we encourage you to apply!
Join SafetyCulture as a Customer Success Associate and become an integral part of our dynamic team in Manila. In this pivotal role, you will support our Global Customer Success organization, ensuring that our customers receive exceptional value from our innovative solutions. As a foundational member of our Manila team, you will work collaboratively with strategic resources to manage customer relationships, drive value realization, facilitate renewal activities, and foster growth. We’re looking for a proactive individual who thrives in a fast-paced environment and is passionate about enhancing customer experiences.
Full-time|Remote|Manila, Metro Manila, Philippines
Join Our Dynamic Team as a Business Development Associate!At Substance, we are not just seeking an individual who wishes to 'try BD.' We want a passionate professional who recognizes that business development involves overcoming rejection, embracing repetitive tasks, and delivering tangible results. This pivotal role is at the forefront of our revenue generation efforts, where you will engage with startups, SMEs, and Fortune 500 companies to unlock new opportunities.Your Responsibilities Include:Proactively reach out to potential clients across APAC, the US, and Europe—specifically targeting founders, hiring managers, and HR leaders.Effectively communicate our internship recruitment solutions in a manner that resonates commercially.Build and maintain a robust pipeline of companies that are actively seeking to hire interns.Collaborate with team members to transform discussions into signed mandates and successful hires.Forge partnerships with universities, schools, and local communities to establish a continuous flow of internship candidates.Continuously refine outreach strategies, messaging, and targeting based on effectiveness.What This Role Entails:Prepare for a journey filled with 'no' responses more often than 'yes'—if this doesn’t invigorate you, this position may not be the right fit.Engage in thoughtful strategy rather than merely executing scripts.Your performance will be assessed based on outcomes rather than effort alone.If you are committed and eager to learn, expect rapid professional growth due to our direct feedback culture.
Are you passionate about providing excellent customer service? Join Workstream as a Customer Support Associate and be part of our mission-driven team! We are building an all-in-one HR, payroll, and hiring platform specifically designed for the hourly workforce, which constitutes 80% of the global workforce. Our goal is to empower businesses and their employees with the best technological solutions available.At Workstream, you'll have the opportunity to support renowned brands such as Burger King, KFC, and IHOP. As a rapidly growing Series B company backed by prestigious investors, we are expanding our product offerings to better serve our clients. Come and contribute to our vision!
About WPP MediaWPP is the trusted growth partner for the world’s leading brands, leveraging exceptional talent, reliable data, and strategic partnerships through our pioneering marketing platform, WPP Open. We empower clients to navigate change, seize opportunities, and achieve transformational growth.As WPP's AI-driven media operating unit, WPP Media integrates media, data, and partnerships to provide creative personalization at scale. Our clients benefit from transparency on their media investments through our connection to WPP Open and the power of Open Intelligence.For further details, please visit wppmedia.com.Our Culture and ValuesAt WPP Media, we are dedicated to creating a culture that fosters innovation and collaboration. We embody our core values:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences through Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.General DescriptionThe Associate – Biddable Search will be responsible for executing Digital Search campaigns across various industries within WPP Media agencies.
About WPPWPP is the preferred partner for growth among the world's top brands. We combine innovative media intelligence and data solutions, exceptional creativity, advanced production, transformative enterprise solutions, and expert strategic advice into one organization—driven by outstanding talent and our powerful marketing platform, WPP Open. Our mission is to assist clients in navigating change, seizing opportunities, and achieving remarkable growth. For more details, visit WPP.com.About WPP MediaWPP Media is WPP's global media collective, dedicated to harnessing the omnipresence of media to create exceptional growth opportunities. For further information, please visit wppmedia.com.We believe in the strength of our culture and the value of our people, enabling us to deliver remarkable experiences for our clients and each other. In this role, embracing the shared core values of WPP and WPP Media is essential:Be Extraordinary by Leading Collectively to Inspire transformational Creativity.Foster an Open environment by Balancing People and Client Experiences through Cultivating Trust.
Full-time|Remote|Remote — Manila, Metro Manila, Philippines
About the RoleJoin Schneider Innovations, a dynamic and rapidly expanding U.S.-based brand group recognized as a leader in the medical consumables and personal safety equipment sectors. We serve a diverse portfolio of both consumer and institutional clients across North America and Europe through our robust eCommerce and B2B channels.We are seeking a B2B Pipeline Operations Associate who will take charge of the initial segment of our B2B pipeline, from account identification to qualification and preparation for Sales engagement.This role goes beyond mere filtering; you will source, evaluate, and shape opportunities so our Sales team can act swiftly and effectively.Key ResponsibilitiesQualify leads based on alignment, relevance, and readiness for sales engagement.Identify key decision-makers and confirm essential contact information.Maintain accurate CRM records (HubSpot).Enhance pipeline quality by analyzing patterns and incorporating feedback from Sales.Execute high-volume outbound calls to connect with potential customers and generate qualified opportunities.Success MetricsSales team accepts and acts on your leads without requiring rework.Achieve high data accuracy (95%+).Minimize “false positives” (bad leads).Ensure the pipeline is focused and actionable rather than bloated.Qualifications1–3 years in Sales Development Representative (SDR), Business Development Representative (BDR), lead generation, sales operations, or similar roles.B2B experience is mandatory.Hands-on experience with CRM systems (HubSpot preferred).Familiarity with LinkedIn Sales Navigator and Apollo/ZoomInfo.Exceptional research and data validation skills.Comfortable with light outreach for verification purposes.Remote Work Requirements (Philippines)Availability to work during U.S. business hours (timezone dependent).A computer capable of efficiently running CRM systems and research tools.Reliable high-speed internet connection.Strong verbal communication skills in English.Effective written communication in English for asynchronous collaboration.Our ValuesStrong judgment on prioritizing leads worth Sales time.Comfortable managing both lead sourcing and qualification.Detail-oriented, process-driven, and dependable.Willing to reject low-quality leads.Outcome-focused rather than activity-focused.
oliverseapac is looking for an Associate Creative Director (Copy) to help define and guide the brand’s voice from its Manila office. This role centers on leading a team of copywriters and partnering with designers and strategists to produce content that connects with the intended audience. Role overview The Associate Creative Director (Copy) shapes storytelling and messaging across campaigns. The position involves setting creative direction, reviewing and refining copy, and ensuring all content aligns with the company’s brand strategy. Collaboration with other creative and strategy teams is a regular part of the work. What you will do Lead and mentor a team of copywriters Work closely with designers and strategists on campaign development Oversee content creation for multiple platforms Maintain consistency in brand voice and messaging Requirements Strong background in copywriting Experience guiding creative teams Ability to deliver content that supports brand engagement Passion for creative storytelling
To ensure seamless communication, please whitelist the domains 'lever.co' and 'hire.lever.co' with your email provider.Key Responsibilities: - Content Assessment: Review and evaluate affiliate content to ensure adherence to compliance guidelines. - Video Editing: Edit videos by cropping and trimming before uploading them to META platforms. - Ad Copy Oversight: Manage ad copy to ensure compliance standards are met, or generate new ad copy using AI tools like ChatGPT. - Ad Development and Configuration: Design and configure ads on META, ensuring proper naming conventions, URL linking, and adherence to publishing requirements.Essential Qualifications: - Exceptional English communication skills, both written and verbal. - Demonstrated experience with Meta Ads Manager or equivalent advertising platforms. - Proficient in basic video editing, familiar with software such as CapCut or similar tools. - Knowledge of AI-driven copywriting tools, including ChatGPT or equivalent. - Strong organizational and communication capabilities. - Meticulous attention to detail is a must. - Must possess a college degree. - A tech-savvy mindset is required. - Previous experience in remote working environments is an advantage.Employee Benefits:- Comprehensive Health Insurance (HMO)- Performance-Based Incentives- Job Security and Stability- Paid Training Programs- Inclusive Work Culture- Development and Upskilling Opportunities- Fully Remote Work Arrangement- Supportive Team Environment- Career Advancement Opportunities- Enjoyable Work Atmosphere- Holiday and Overtime CompensationWork Schedule:US work hours (20–40 hours weekly), graveyard shiftJob Location:This position is entirely remote.Additional Information: - Only eligible candidates will be invited for assessments and interviews. - We have additional vacancies that may interest your peers. - You can refer friends through our Affiliate Marketing Program and earn up to $30 if your referral is hired.Salary Range: PHP 41,000 - 45,000 per month, paid bi-weekly
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Role Summary:We seek a talented and committed Audio-Visual Service Engineer to join our dynamic team in the Philippines. In this pivotal role, you will oversee the installation, maintenance, troubleshooting, and technical support of audio-visual (AV) systems at client locations. Collaborating closely with project teams and clients, you will ensure that all systems operate smoothly and adhere to the highest quality benchmarks.Key Responsibilities:Install, test, and commission AV equipment and systems including projectors, video conferencing solutions, audio processors, and control systems.Execute regular preventive and corrective maintenance on AV systems.Diagnose and resolve hardware and software challenges, both on-site and remotely.Deliver technical support and training to clients regarding AV system operations.Engage with project and sales teams to accurately understand customer needs and provide effective solutions.Document service reports, maintenance logs, and client feedback meticulously.Stay informed about the latest AV technology trends and product developments.
