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WPP Media is looking for an enthusiastic Associate Data Analyst to join our dynamic SAPMENA corporate team. This role focuses on influencer marketing and social media performance. As a key member of our team, you will gather, analyze, and interpret extensive datasets from various platforms to uncover trends, evaluate campaign success, and provide actionable insights to enhance our go-to-market strategies. You will need a strong grasp of social media metrics and the ability to convey complex data into clear narratives for stakeholders.
WPP Media is looking for an enthusiastic Associate Data Analyst to join our dynamic SAPMENA corporate team. This role focuses on influencer marketing and social media performance. As a key member of our team, you will gather, analyze, and interpret extensive datasets from various platforms to uncover trends, evaluate campaign success, and provide actionable …
ABOUT LONE WOLFAt Lone Wolf, we simplify real estate transactions through a seamless digital lead-to-close experience tailored for agents, brokers, and their clients. With over 30 years of experience in the industry, we've been at the forefront of innovation to support real estate professionals since day one. Join us as we embrace diversity and individuality within our team, celebrating our differences to enhance our shared values and relationships.JOB SUMMARYAs a Customer Support Associate, you will deliver exceptional technical support and troubleshooting assistance to our valued customers through various communication channels including phone, email, and chat. You will guide customers on product functionalities and features while addressing inquiries with professionalism. Your role will also involve conflict resolution and escalation when necessary. Ideal candidates are passionate about customer service and dedicated to providing a Human, Easy, and Smart experience.
Join Nagarro as a Hybrid QA Engineer, where you will be at the forefront of ensuring software quality and reliability. As an Associate Staff Engineer, you will work in a collaborative environment, leveraging your skills to enhance our testing processes and deliver exceptional products to our clients. This role offers an opportunity to grow your expertise while working alongside talented professionals in the engineering department.
To ensure you receive our communications, please whitelist the domains "lever.co" and "hire.lever.co" with your email provider.Disclaimer: This is a general job description for the role mentioned. Specific responsibilities and tools will be clarified during the final interview stage. Please apply only if your location and experience align with the position. We prioritize candidates who can excel in this role!Healthcare Customer Service Representative - TelehealthIndustry: Healthcare / Telehealth – Weight Loss SolutionsLocation & Time Zone: United States (operating on Pacific Time)Client OverviewOur client is a leading telehealth company based in the U.S. that specializes in innovative GLP-1 weight loss treatments, including semaglutide and tirzepatide, available through a convenient subscription model. Operating nationwide, the company facilitates fully remote patient onboarding, treatment management, and medication delivery, currently supporting around 2,000 active patients and onboarding approximately 30 new patients daily.Role ObjectiveWe are looking for dedicated Virtual Assistants to enhance our daily operations by efficiently managing patient intake reviews, appointment scheduling, provider coordination, medication submissions, and maintaining ongoing patient communication and follow-ups.Key Responsibilities:1. Accurately enter data, including completing intake forms and scheduling appointments.2. Proactively contact patients to gather missing information or request additional documentation.3. Upload patient information to the RX portal and manage medication submissions.4. Provide patients with tracking numbers for their medication shipments once dispatched.5. Address patient communications, including FAQs, feedback, concerns, and general inquiries.6. Ensure timely follow-ups and maintain professional communication with patients and internal teams.7. Perform ad hoc tasks as needed.Qualifications:• Minimum of 1-year experience in a Customer Service Representative role within a B2C or B2B environment.• Outstanding English communication skills, both written and verbal (minimum B2 proficiency).• Excellent phone, email, and instant messaging communication abilities.• Strong organizational and time management capabilities.• Tech-savvy with familiarity in using current technologies, such as desktop sharing, cloud services, CRM software, and VoIP systems.• Proficiency with word-processing software and spreadsheets (e.g., MS Office, Google Workspace).
To ensure you receive our communications, please whitelist the domains "lever.co" and "hire.lever.co" with your email provider.Disclaimer: This job description serves as a general guideline for the position. Specific responsibilities and tools will be discussed during the final interview stage. Please ensure you apply for the position that aligns with your location and experience. We prioritize candidates who can excel in this role!Sales Development Representative (Home Services)Client Industry: Kitchen & Bath Remodeling (Home Services Franchise)Key Responsibilities:1. Prospecting & Outreach: Generate lead lists, perform cold calling/emails, and engage in conversations to qualify interest.2. Lead Qualification: Employ structured questions to evaluate fit, identify ideal prospects, and maintain CRM updates.3. Appointment Setting: Coordinate meetings for the sales team, send calendar invites, and ensure attendance.4. Pipeline Management: Regularly update CRM with notes, follow-ups, stages, and deal progress to keep leads warm.5. Follow-Ups: Conduct call/email sequences to nurture prospects who are not yet ready to convert.6. Reporting: Monitor and report on calls, emails, qualified leads, appointments, and conversion metrics.7. Ad hoc tasks: Support additional responsibilities as assigned.Qualifications:• Bachelor's degree or relevant certification.• Demonstrated experience in the Home Services/HVAC sector.• Minimum of 5 years in sales with a proven track record in meeting and exceeding quotas while effectively managing customer relationships.• Exceptional English communication skills, both written and verbal (C1 level or higher).• Strong proficiency in phone, email, and instant messaging communication.• Excellent organizational and time management abilities.• Strong interpersonal skills.• Tech-savvy with familiarity in current technologies including desktop sharing, cloud services, CRM systems, and VoIP.• Proficiency in word-processing software and spreadsheets (e.g., MS Office).• Familiar with online calendars and scheduling tools (e.g., Google Calendar).• Proactive and confident with a keen attention to detail.• Willingness to work during graveyard shifts.Technical Requirements:• USB headset with noise-cancellation features.• Functional webcam.• Computer with specifications that meet operational requirements.
Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company. The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers. What we offer Fully remote work setup Salary paid via direct bank transfer $50 monthly stipend Annual bonus program Flexible paid time off (PTO) Our values Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.
Empower Every Identity, from AI to HumanAt Okta, we understand that identity is the cornerstone of unlocking the full potential of AI. Our mission is to secure AI by creating a trusted and neutral infrastructure that allows organizations to confidently navigate this new technological era. This endeavor demands a passionate commitment to addressing intricate challenges with tangible consequences. We seek proactive builders and owners who act with speed and urgency while executing with excellence.This role presents a unique opportunity for career-defining work. If you share our mission, we would love to connect.Discover OktaOkta is recognized as The World’s Identity Company, empowering individuals to safely utilize any technology across all devices and applications. Through our Workforce and Customer Identity Clouds, we provide secure yet flexible access, authentication, and automation, transforming the way people interact in the digital landscape, with identity at the core of business security and growth.At Okta, we value diverse perspectives and experiences. We are not searching for individuals who fit every single criterion; instead, we welcome lifelong learners and those who can enrich our team with their unique backgrounds.Join us in building a future where identity is truly yours.The TeamThis position is part of the Enterprise Technology group, playing an essential role in achieving our vision of supporting business outcomes across Okta. You will drive clarity, collaboration, and accountability in all our endeavors, enabling the broader Technology, Data & Intelligence organization to fulfill our mission to “Accelerate Okta’s Scale and Growth.”Your RoleAs the Team Lead of the Enterprise Technology - Support Operations team, you will manage a group of Business Application Administrators responsible for overseeing Okta’s Go-To-Market Technology, including Salesforce and its integrated applications. You will oversee daily operations of the Frontline Support and Services team, ensuring operational excellence and prompt resolution of production incidents and configuration requests in alignment with established SLAs. The ideal candidate will possess extensive experience with the Salesforce platform, ServiceNow, or similar ITSM tools, exceptional leadership capabilities, and a dedication to operational excellence.
Role Overview Turnitin LLC is hiring an Associate Product Usage Analyst for a fully remote position based in the Philippines. This role focuses on analyzing how users interact with Turnitin’s products to uncover trends and opportunities for improvement. What You Will Do Examine product usage data to identify patterns and areas for enhancement. Work closely with teams from different disciplines to understand user needs. Share findings that help shape future updates to Turnitin’s educational technology tools. Location This is a remote role open to candidates based in the Philippines.
At TTEC Digital, we empower our clients by cultivating a workplace where employees feel appreciated and supported, as we believe that an exceptional customer experience starts with a committed workforce. Our goal is to create an environment where employees can excel and thrive.The Senior Engineer for NICE CXone Professional Services will play a crucial role in the development, testing, and delivery of the NICE CXone software platform. This position is highly technical and hands-on, requiring both business acumen and technical consulting skills. You will be responsible for implementing the NICE CXone software, leveraging your expertise in diverse Contact Center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all technology tiers, including (but not limited to) product design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaboration with fellow developers in an agile or waterfall development setting.This is a fully remote position based in the Philippines.
Please whitelist the domains "lever.co" and "hire.lever.co" to ensure you receive our communications.Join Our Team as a Part-time Sales Development RepresentativeAbout Us:At GetWingApp, we specialize in delivering top-notch managed IT and cybersecurity solutions. We are passionate about fostering growth through effective outbound sales strategies. With the recent integration of ZoomInfo for lead generation, we are on the lookout for a dedicated Sales Development Representative (SDR) to spearhead our cold calling initiatives and appointment setting, all while upholding our robust security standards.Industry: IT Services / Cybersecurity (Managed Services)Objective: To amplify our outbound sales activities and enhance meeting bookings, while closely evaluating SDR performance for potential transition into a full-time role.Key Responsibilities:1.) Execute outbound cold calls and arrange appointments.2.) Accurately record call outcomes and notes in the CRM.3.) Facilitate warm handoffs and coordinate meetings with our internal sales team.4.) Perform ad-hoc tasks as required.Ideal Candidate Qualifications:• Minimum of 1 year experience in B2B Sales within IT/Cybersecurity.• Exceptional attention to detail, ensuring data accuracy and consistency.• Proven ability to achieve daily productivity targets and work autonomously in a dynamic environment.• Demonstrated success in outbound outreach efforts.• Familiarity with CRM systems.Software Tools & Platforms:• RingCentral (VoIP)• CRM (Provided by the client)• ZoomInfo (Lead generation tool provided by the client)Technical Requirements:• USB Headset with Noise-Cancellation capability.• Functional Webcam.• Main and backup computer with at least a 1.8 GHz processor and a minimum of 4GB RAM.• Main Internet Service Speed: Minimum of 25 Mbps wired connection.• Backup Internet Service Speed: Minimum of 10 Mbps.What We Offer:• Performance-based incentives.• Job security and stability.• Comprehensive paid training.• An inclusive and supportive culture.• Opportunities for professional upskilling.• 100% remote work arrangement.• A highly supportive team environment.• Career advancement prospects.• A fun and engaging work atmosphere.• Holiday and overtime pay.Work Schedule: Monday to Friday, 10:00 AM - 2:00 PM CST
Join our dynamic team at Encora as a Business Analyst and play a pivotal role in shaping business strategies and driving performance enhancements. In this position, you will analyze data, gather requirements, and collaborate with cross-functional teams to deliver impactful solutions that meet our clients' needs.
Contract|On-site|Manila, Metro Manila, Philippines
About DatacomDatacom is a leading technology solutions provider with over 6,200 professionals dedicated to excellence across Australasia. Established in 1965 in New Zealand, we have spent more than 20 years expanding our operations in Malaysia and the Philippines, enjoying remarkable growth while maintaining profitability. Our commitment to delivering innovative and cost-effective digital solutions is driven by passionate teams who thrive in a dynamic environment.Our MissionAt Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to enhance lives and empower businesses to leverage technology for innovation and growth.Role OverviewThe Project Coordinator plays a crucial role in managing all phases of delivering Statements of Work (SOW) from initiation through to successful execution. This fast-paced position requires exceptional organizational and time management skills, as the individual will be responsible for overseeing multiple deliverables and adapting to the evolving needs of our clients while maintaining internal systems effectively.Key Responsibilities Provide comprehensive administrative support to relieve management of complex tasks and detailed responsibilities. Maintain and coordinate documentation, including project design and development. Assist in preparing detailed reports. Coordinate project schedules to ensure timely delivery, adherence to user requirements, and maintainability. Facilitate communication across departments and with external stakeholders. Engage with personnel at all organizational levels to gather data and prepare reports, working closely with sales, systems engineering, product development, and cross-functional teams. Support the project team to optimize productivity. Track project progress against timelines, milestones, and budgets. Analyze challenges, determine solutions, and compile necessary documentation.
Full-time|Hybrid|Manila, Metro Manila, Philippines
First Circle is among the leading fintech companies in Southeast Asia, dedicated to empowering underserved SMEs through innovative financial solutions. We are revolutionizing access to credit for thousands of small businesses across the Philippines. Currently, we are in the exciting phase of developing a comprehensive Neobank that will offer features such as multi-currency accounts, payment solutions, foreign exchange, corporate credit cards, and payroll services.Having recently secured Series B funding, led by the IFC (the investment arm of the World Bank), we are on the lookout for mid to senior-level backend developers to accelerate our growth trajectory.Why Choose Engineering at First Circle?Working in developing markets like the Philippines comes with unique challenges, especially regarding digital infrastructure. We pride ourselves on building almost everything in-house, which while challenging, is incredibly rewarding. Our history of overcoming complex problems that have stumped many startups presents a significant opportunity for growth and innovation.We have a well-received core product, providing a rare chance to engage in zero-to-one development within an established company known for its accomplishments.Our engineering team is exceptional; we thrive on collaboration, prioritizing high standards without the burden of office politics, and we ensure that we enjoy the process.
E-Commerce Specialist (Remote)Join Wing as we embark on an exciting journey to redefine the future of work for businesses globally! We aim to become the premier destination for organizations seeking to build exceptional teams and automate their operations.We are in search of a dedicated E-Commerce Specialist to join our team immediately!Duties and Responsibilities:1. Manage customer communications via email, text, and phone (addressing low-touch inquiries and general product/process questions).2. Oversee shipping logistics, including obtaining quotes from FedEx and crating companies and coordinating with shippers and customers.3. Administer the inventory lifecycle, from receiving shipments to tracking, uploading to Shopify, and ensuring timely delivery.4. Schedule high-touch sales calls with serious prospects.5. Liaise with auction houses regarding shipping and receiving tasks.6. Execute order fulfillment and processing via Shopify.
Join our dynamic team at Ace Hardware as a Promodiser, where you will play a key role in enhancing customer experience and driving sales. Your responsibilities will include promoting our products, engaging with customers, and ensuring that our merchandise is well-displayed and readily available. We seek individuals who are enthusiastic about retail, have excellent communication skills, and a passion for helping customers find the right products.
Full-time|On-site|Manila, Metro Manila, Philippines
About the Role:We seek enthusiastic and skilled professionals to define innovative service strategies, design, and implement cutting-edge contact center solutions, and enhance our clients' service operations. Ideal candidates will possess exceptional communication skills, a solid understanding of relevant technologies, creative problem-solving abilities, and a strong commitment to quality service.Key Responsibilities:Analyze customer inquiries related to Contact Centers and recommend optimal solutions, particularly for On-Premise and Cloud/Hybrid Cloud solutions.Oversee Contact Center engagements (with a focus on Genesys) throughout various project delivery phases.Lead the development of business proposals, collaborating closely with internal teams and external vendors (if applicable) to effectively respond to RFIs and RFPs.Manage and enhance Genesys capabilities in partnership with other managers while expanding practices through headcount growth, creating thought leadership content, and developing assets aimed at improving operational efficiency and customer experience for our clients.Are You the Right Fit?Manager - 10+ Years of ExperienceA minimum of 10 years' experience in Customer Service operations and Contact Center channels.Proven experience leading customer service operations assessments/benchmarking, identifying gaps, and building business cases for enhancements.Expertise in implementing multi-channel self-service/IVR and Omni-Channel Orchestration Routing on Genesys PureEngage, PureConnect, Engage Cloud, and Genesys Cloud Suite.Extensive knowledge of Customer Service Operations, with cross-industry experience being an advantage.Hands-on experience with Voice and Non-Voice (SMS, Email, Chat, etc.) application solutions using Genesys Composer and Genesys Designer (preferably within a SIP framework).Ability to proactively identify customer needs through technical benefit assessments, articulating the business value of solutions to address potential objections.Experience in preparing and responding to customer RFP requests, ensuring technical feasibility is carefully qualified.Understanding of on-premise, cloud, hybrid cloud solutions, and cloud economics, including pricing strategies for different Genesys offerings and providing detailed TCO analysis.Experience in Genesys Cloud administration and application development using Genesys Designer.Familiarity with Genesys Framework Components (including but not limited to GVP, eServices, GRE, SIP, URS, Info Mart, GMS, OCS, GPlus Integrations, etc.) or similar solutions.Demonstrated ability to utilize Genesys product solutions to automate customer service processes such as Task Routing, Interaction Routing, CTI, Reporting, etc.
Eucalyptus focuses on improving lifelong health by addressing global obesity and reducing preventable chronic diseases. The company supports patients through programs like Juniper, which combines GLP-1 medication with personalized nutrition, activity guidance, and coordinated care from a multidisciplinary team. Clinical research from Eucalyptus shows that this approach leads to significantly greater weight loss for patients. With over $100M raised and 130% year-over-year revenue growth, Eucalyptus has supported more than 350,000 patients across five markets. The company’s programs are recognized by organizations such as NICE and are tailored for patients in countries including Germany and Japan. Role overview The Senior Patient Support Specialist (Mid-Shift) is based in Manila, Philippines. This position extends beyond typical customer support by addressing patient concerns directly and helping to uphold a high standard of care. Support is provided via email, chat, and both inbound and outbound calls, ensuring patients receive prompt and compassionate assistance. Main responsibilities Patient-centric problem solving: Take ownership of patient issues, working to resolve them quickly and thoroughly. The aim is to deliver the highest standard of care and support, making a meaningful impact for patients. Collaborative partnerships: Coordinate closely with doctors, pharmacies, and delivery partners to ensure smooth service and positive outcomes for patients.
Full-time|On-site|Manila, Metro Manila, Philippines
Xcellink is on the lookout for a dynamic and accomplished leader to drive business growth and strategic initiatives throughout Southeast Asia within its core service lines, including:- Software Development and Implementation Services- Data Center ServicesThe ideal candidate will possess a robust understanding of technology-driven services and complex enterprise settings, with the capability to transform market opportunities into scalable, revenue-generating solutions. This role will be pivotal in shaping go-to-market strategies, driving pipeline development, and overseeing commercial activities for Xcellink’s Data Center Operations, Software Development and Delivery, and Workforce Solutions portfolio.In this position, a combination of commercial leadership, industry insights, and operational oversight will be critical to ensure that Xcellink’s services are competitively positioned and successfully delivered across multi-site customer environments. The Business Manager will advocate for best-in-class service models, guide solution structuring, and ensure alignment between sales, delivery, and partner ecosystems.The role also involves leading market-entry and expansion initiatives, fostering strategic alliances, and enhancing executive-level customer relationships. By collaborating closely with delivery leaders, the Business Manager will establish performance expectations, cultivate future-ready teams, and generate sustainable revenue growth, firmly positioning Xcellink as a trusted regional partner in data center operations and software-driven technology services.
At NiCE, we embrace challenges without limits. We are ambitious, innovative, and driven to succeed. With a commitment to excellence, we set the highest standards and strive to exceed them. If you share our passion, we have an exciting career opportunity that will ignite your ambition.What does the role entail?We are in search of a seasoned and strategic Director of Technical Support to spearhead our global, high-performing support team. This role demands a proactive leader who is results-oriented, dedicated to continuous improvement, and an advocate for our customers. You will elevate support quality by utilizing data insights to enhance product offerings, promote proactive support strategies, and encourage collaboration across Engineering, Product, Operations, and Sales. Your leadership will be pivotal in scaling our support operations while ensuring that customers receive exceptional service.As the Director of Technical Support, your key responsibilities include developing and implementing a comprehensive support strategy focused on measurable customer success, operational excellence, and sustainable business growth. You will oversee a diverse regional team dedicated to addressing complex issues and consistently achieving or surpassing service-level agreements (SLAs). Your leadership will foster a culture of accountability, technical expertise, and continuous improvement.The ideal candidate is a transformational leader with extensive technical knowledge, robust program management skills, and excellent communication abilities at the executive level. You excel at turning data into actionable insights, influencing stakeholders effectively, and building teams that consistently achieve remarkable customer outcomes.In this role, you will guide AI-driven operational excellence, ensure high-quality case resolution, and prepare the technical organization for future challenges. Establishing strategic direction, enforcing disciplined execution, and ensuring that managers and engineers are equipped to meet both current and emerging business needs will be your priorities.
Join our team at Turnitin LLC as a Technical Support Representative, Tier 1. In this fully remote role, you will provide exceptional customer service to users, assisting them with technical issues related to our innovative educational solutions. You will be the first point of contact for customers, troubleshooting problems and offering effective solutions.
WPP Media is looking for an enthusiastic Associate Data Analyst to join our dynamic SAPMENA corporate team. This role focuses on influencer marketing and social media performance. As a key member of our team, you will gather, analyze, and interpret extensive datasets from various platforms to uncover trends, evaluate campaign success, and provide actionable …
ABOUT LONE WOLFAt Lone Wolf, we simplify real estate transactions through a seamless digital lead-to-close experience tailored for agents, brokers, and their clients. With over 30 years of experience in the industry, we've been at the forefront of innovation to support real estate professionals since day one. Join us as we embrace diversity and individuality within our team, celebrating our differences to enhance our shared values and relationships.JOB SUMMARYAs a Customer Support Associate, you will deliver exceptional technical support and troubleshooting assistance to our valued customers through various communication channels including phone, email, and chat. You will guide customers on product functionalities and features while addressing inquiries with professionalism. Your role will also involve conflict resolution and escalation when necessary. Ideal candidates are passionate about customer service and dedicated to providing a Human, Easy, and Smart experience.
Join Nagarro as a Hybrid QA Engineer, where you will be at the forefront of ensuring software quality and reliability. As an Associate Staff Engineer, you will work in a collaborative environment, leveraging your skills to enhance our testing processes and deliver exceptional products to our clients. This role offers an opportunity to grow your expertise while working alongside talented professionals in the engineering department.
To ensure you receive our communications, please whitelist the domains "lever.co" and "hire.lever.co" with your email provider.Disclaimer: This is a general job description for the role mentioned. Specific responsibilities and tools will be clarified during the final interview stage. Please apply only if your location and experience align with the position. We prioritize candidates who can excel in this role!Healthcare Customer Service Representative - TelehealthIndustry: Healthcare / Telehealth – Weight Loss SolutionsLocation & Time Zone: United States (operating on Pacific Time)Client OverviewOur client is a leading telehealth company based in the U.S. that specializes in innovative GLP-1 weight loss treatments, including semaglutide and tirzepatide, available through a convenient subscription model. Operating nationwide, the company facilitates fully remote patient onboarding, treatment management, and medication delivery, currently supporting around 2,000 active patients and onboarding approximately 30 new patients daily.Role ObjectiveWe are looking for dedicated Virtual Assistants to enhance our daily operations by efficiently managing patient intake reviews, appointment scheduling, provider coordination, medication submissions, and maintaining ongoing patient communication and follow-ups.Key Responsibilities:1. Accurately enter data, including completing intake forms and scheduling appointments.2. Proactively contact patients to gather missing information or request additional documentation.3. Upload patient information to the RX portal and manage medication submissions.4. Provide patients with tracking numbers for their medication shipments once dispatched.5. Address patient communications, including FAQs, feedback, concerns, and general inquiries.6. Ensure timely follow-ups and maintain professional communication with patients and internal teams.7. Perform ad hoc tasks as needed.Qualifications:• Minimum of 1-year experience in a Customer Service Representative role within a B2C or B2B environment.• Outstanding English communication skills, both written and verbal (minimum B2 proficiency).• Excellent phone, email, and instant messaging communication abilities.• Strong organizational and time management capabilities.• Tech-savvy with familiarity in using current technologies, such as desktop sharing, cloud services, CRM software, and VoIP systems.• Proficiency with word-processing software and spreadsheets (e.g., MS Office, Google Workspace).
To ensure you receive our communications, please whitelist the domains "lever.co" and "hire.lever.co" with your email provider.Disclaimer: This job description serves as a general guideline for the position. Specific responsibilities and tools will be discussed during the final interview stage. Please ensure you apply for the position that aligns with your location and experience. We prioritize candidates who can excel in this role!Sales Development Representative (Home Services)Client Industry: Kitchen & Bath Remodeling (Home Services Franchise)Key Responsibilities:1. Prospecting & Outreach: Generate lead lists, perform cold calling/emails, and engage in conversations to qualify interest.2. Lead Qualification: Employ structured questions to evaluate fit, identify ideal prospects, and maintain CRM updates.3. Appointment Setting: Coordinate meetings for the sales team, send calendar invites, and ensure attendance.4. Pipeline Management: Regularly update CRM with notes, follow-ups, stages, and deal progress to keep leads warm.5. Follow-Ups: Conduct call/email sequences to nurture prospects who are not yet ready to convert.6. Reporting: Monitor and report on calls, emails, qualified leads, appointments, and conversion metrics.7. Ad hoc tasks: Support additional responsibilities as assigned.Qualifications:• Bachelor's degree or relevant certification.• Demonstrated experience in the Home Services/HVAC sector.• Minimum of 5 years in sales with a proven track record in meeting and exceeding quotas while effectively managing customer relationships.• Exceptional English communication skills, both written and verbal (C1 level or higher).• Strong proficiency in phone, email, and instant messaging communication.• Excellent organizational and time management abilities.• Strong interpersonal skills.• Tech-savvy with familiarity in current technologies including desktop sharing, cloud services, CRM systems, and VoIP.• Proficiency in word-processing software and spreadsheets (e.g., MS Office).• Familiar with online calendars and scheduling tools (e.g., Google Calendar).• Proactive and confident with a keen attention to detail.• Willingness to work during graveyard shifts.Technical Requirements:• USB headset with noise-cancellation features.• Functional webcam.• Computer with specifications that meet operational requirements.
Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company. The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers. What we offer Fully remote work setup Salary paid via direct bank transfer $50 monthly stipend Annual bonus program Flexible paid time off (PTO) Our values Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.
Empower Every Identity, from AI to HumanAt Okta, we understand that identity is the cornerstone of unlocking the full potential of AI. Our mission is to secure AI by creating a trusted and neutral infrastructure that allows organizations to confidently navigate this new technological era. This endeavor demands a passionate commitment to addressing intricate challenges with tangible consequences. We seek proactive builders and owners who act with speed and urgency while executing with excellence.This role presents a unique opportunity for career-defining work. If you share our mission, we would love to connect.Discover OktaOkta is recognized as The World’s Identity Company, empowering individuals to safely utilize any technology across all devices and applications. Through our Workforce and Customer Identity Clouds, we provide secure yet flexible access, authentication, and automation, transforming the way people interact in the digital landscape, with identity at the core of business security and growth.At Okta, we value diverse perspectives and experiences. We are not searching for individuals who fit every single criterion; instead, we welcome lifelong learners and those who can enrich our team with their unique backgrounds.Join us in building a future where identity is truly yours.The TeamThis position is part of the Enterprise Technology group, playing an essential role in achieving our vision of supporting business outcomes across Okta. You will drive clarity, collaboration, and accountability in all our endeavors, enabling the broader Technology, Data & Intelligence organization to fulfill our mission to “Accelerate Okta’s Scale and Growth.”Your RoleAs the Team Lead of the Enterprise Technology - Support Operations team, you will manage a group of Business Application Administrators responsible for overseeing Okta’s Go-To-Market Technology, including Salesforce and its integrated applications. You will oversee daily operations of the Frontline Support and Services team, ensuring operational excellence and prompt resolution of production incidents and configuration requests in alignment with established SLAs. The ideal candidate will possess extensive experience with the Salesforce platform, ServiceNow, or similar ITSM tools, exceptional leadership capabilities, and a dedication to operational excellence.
Role Overview Turnitin LLC is hiring an Associate Product Usage Analyst for a fully remote position based in the Philippines. This role focuses on analyzing how users interact with Turnitin’s products to uncover trends and opportunities for improvement. What You Will Do Examine product usage data to identify patterns and areas for enhancement. Work closely with teams from different disciplines to understand user needs. Share findings that help shape future updates to Turnitin’s educational technology tools. Location This is a remote role open to candidates based in the Philippines.
At TTEC Digital, we empower our clients by cultivating a workplace where employees feel appreciated and supported, as we believe that an exceptional customer experience starts with a committed workforce. Our goal is to create an environment where employees can excel and thrive.The Senior Engineer for NICE CXone Professional Services will play a crucial role in the development, testing, and delivery of the NICE CXone software platform. This position is highly technical and hands-on, requiring both business acumen and technical consulting skills. You will be responsible for implementing the NICE CXone software, leveraging your expertise in diverse Contact Center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all technology tiers, including (but not limited to) product design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaboration with fellow developers in an agile or waterfall development setting.This is a fully remote position based in the Philippines.
Please whitelist the domains "lever.co" and "hire.lever.co" to ensure you receive our communications.Join Our Team as a Part-time Sales Development RepresentativeAbout Us:At GetWingApp, we specialize in delivering top-notch managed IT and cybersecurity solutions. We are passionate about fostering growth through effective outbound sales strategies. With the recent integration of ZoomInfo for lead generation, we are on the lookout for a dedicated Sales Development Representative (SDR) to spearhead our cold calling initiatives and appointment setting, all while upholding our robust security standards.Industry: IT Services / Cybersecurity (Managed Services)Objective: To amplify our outbound sales activities and enhance meeting bookings, while closely evaluating SDR performance for potential transition into a full-time role.Key Responsibilities:1.) Execute outbound cold calls and arrange appointments.2.) Accurately record call outcomes and notes in the CRM.3.) Facilitate warm handoffs and coordinate meetings with our internal sales team.4.) Perform ad-hoc tasks as required.Ideal Candidate Qualifications:• Minimum of 1 year experience in B2B Sales within IT/Cybersecurity.• Exceptional attention to detail, ensuring data accuracy and consistency.• Proven ability to achieve daily productivity targets and work autonomously in a dynamic environment.• Demonstrated success in outbound outreach efforts.• Familiarity with CRM systems.Software Tools & Platforms:• RingCentral (VoIP)• CRM (Provided by the client)• ZoomInfo (Lead generation tool provided by the client)Technical Requirements:• USB Headset with Noise-Cancellation capability.• Functional Webcam.• Main and backup computer with at least a 1.8 GHz processor and a minimum of 4GB RAM.• Main Internet Service Speed: Minimum of 25 Mbps wired connection.• Backup Internet Service Speed: Minimum of 10 Mbps.What We Offer:• Performance-based incentives.• Job security and stability.• Comprehensive paid training.• An inclusive and supportive culture.• Opportunities for professional upskilling.• 100% remote work arrangement.• A highly supportive team environment.• Career advancement prospects.• A fun and engaging work atmosphere.• Holiday and overtime pay.Work Schedule: Monday to Friday, 10:00 AM - 2:00 PM CST
Join our dynamic team at Encora as a Business Analyst and play a pivotal role in shaping business strategies and driving performance enhancements. In this position, you will analyze data, gather requirements, and collaborate with cross-functional teams to deliver impactful solutions that meet our clients' needs.
Contract|On-site|Manila, Metro Manila, Philippines
About DatacomDatacom is a leading technology solutions provider with over 6,200 professionals dedicated to excellence across Australasia. Established in 1965 in New Zealand, we have spent more than 20 years expanding our operations in Malaysia and the Philippines, enjoying remarkable growth while maintaining profitability. Our commitment to delivering innovative and cost-effective digital solutions is driven by passionate teams who thrive in a dynamic environment.Our MissionAt Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to enhance lives and empower businesses to leverage technology for innovation and growth.Role OverviewThe Project Coordinator plays a crucial role in managing all phases of delivering Statements of Work (SOW) from initiation through to successful execution. This fast-paced position requires exceptional organizational and time management skills, as the individual will be responsible for overseeing multiple deliverables and adapting to the evolving needs of our clients while maintaining internal systems effectively.Key Responsibilities Provide comprehensive administrative support to relieve management of complex tasks and detailed responsibilities. Maintain and coordinate documentation, including project design and development. Assist in preparing detailed reports. Coordinate project schedules to ensure timely delivery, adherence to user requirements, and maintainability. Facilitate communication across departments and with external stakeholders. Engage with personnel at all organizational levels to gather data and prepare reports, working closely with sales, systems engineering, product development, and cross-functional teams. Support the project team to optimize productivity. Track project progress against timelines, milestones, and budgets. Analyze challenges, determine solutions, and compile necessary documentation.
Full-time|Hybrid|Manila, Metro Manila, Philippines
First Circle is among the leading fintech companies in Southeast Asia, dedicated to empowering underserved SMEs through innovative financial solutions. We are revolutionizing access to credit for thousands of small businesses across the Philippines. Currently, we are in the exciting phase of developing a comprehensive Neobank that will offer features such as multi-currency accounts, payment solutions, foreign exchange, corporate credit cards, and payroll services.Having recently secured Series B funding, led by the IFC (the investment arm of the World Bank), we are on the lookout for mid to senior-level backend developers to accelerate our growth trajectory.Why Choose Engineering at First Circle?Working in developing markets like the Philippines comes with unique challenges, especially regarding digital infrastructure. We pride ourselves on building almost everything in-house, which while challenging, is incredibly rewarding. Our history of overcoming complex problems that have stumped many startups presents a significant opportunity for growth and innovation.We have a well-received core product, providing a rare chance to engage in zero-to-one development within an established company known for its accomplishments.Our engineering team is exceptional; we thrive on collaboration, prioritizing high standards without the burden of office politics, and we ensure that we enjoy the process.
E-Commerce Specialist (Remote)Join Wing as we embark on an exciting journey to redefine the future of work for businesses globally! We aim to become the premier destination for organizations seeking to build exceptional teams and automate their operations.We are in search of a dedicated E-Commerce Specialist to join our team immediately!Duties and Responsibilities:1. Manage customer communications via email, text, and phone (addressing low-touch inquiries and general product/process questions).2. Oversee shipping logistics, including obtaining quotes from FedEx and crating companies and coordinating with shippers and customers.3. Administer the inventory lifecycle, from receiving shipments to tracking, uploading to Shopify, and ensuring timely delivery.4. Schedule high-touch sales calls with serious prospects.5. Liaise with auction houses regarding shipping and receiving tasks.6. Execute order fulfillment and processing via Shopify.
Join our dynamic team at Ace Hardware as a Promodiser, where you will play a key role in enhancing customer experience and driving sales. Your responsibilities will include promoting our products, engaging with customers, and ensuring that our merchandise is well-displayed and readily available. We seek individuals who are enthusiastic about retail, have excellent communication skills, and a passion for helping customers find the right products.
Full-time|On-site|Manila, Metro Manila, Philippines
About the Role:We seek enthusiastic and skilled professionals to define innovative service strategies, design, and implement cutting-edge contact center solutions, and enhance our clients' service operations. Ideal candidates will possess exceptional communication skills, a solid understanding of relevant technologies, creative problem-solving abilities, and a strong commitment to quality service.Key Responsibilities:Analyze customer inquiries related to Contact Centers and recommend optimal solutions, particularly for On-Premise and Cloud/Hybrid Cloud solutions.Oversee Contact Center engagements (with a focus on Genesys) throughout various project delivery phases.Lead the development of business proposals, collaborating closely with internal teams and external vendors (if applicable) to effectively respond to RFIs and RFPs.Manage and enhance Genesys capabilities in partnership with other managers while expanding practices through headcount growth, creating thought leadership content, and developing assets aimed at improving operational efficiency and customer experience for our clients.Are You the Right Fit?Manager - 10+ Years of ExperienceA minimum of 10 years' experience in Customer Service operations and Contact Center channels.Proven experience leading customer service operations assessments/benchmarking, identifying gaps, and building business cases for enhancements.Expertise in implementing multi-channel self-service/IVR and Omni-Channel Orchestration Routing on Genesys PureEngage, PureConnect, Engage Cloud, and Genesys Cloud Suite.Extensive knowledge of Customer Service Operations, with cross-industry experience being an advantage.Hands-on experience with Voice and Non-Voice (SMS, Email, Chat, etc.) application solutions using Genesys Composer and Genesys Designer (preferably within a SIP framework).Ability to proactively identify customer needs through technical benefit assessments, articulating the business value of solutions to address potential objections.Experience in preparing and responding to customer RFP requests, ensuring technical feasibility is carefully qualified.Understanding of on-premise, cloud, hybrid cloud solutions, and cloud economics, including pricing strategies for different Genesys offerings and providing detailed TCO analysis.Experience in Genesys Cloud administration and application development using Genesys Designer.Familiarity with Genesys Framework Components (including but not limited to GVP, eServices, GRE, SIP, URS, Info Mart, GMS, OCS, GPlus Integrations, etc.) or similar solutions.Demonstrated ability to utilize Genesys product solutions to automate customer service processes such as Task Routing, Interaction Routing, CTI, Reporting, etc.
Eucalyptus focuses on improving lifelong health by addressing global obesity and reducing preventable chronic diseases. The company supports patients through programs like Juniper, which combines GLP-1 medication with personalized nutrition, activity guidance, and coordinated care from a multidisciplinary team. Clinical research from Eucalyptus shows that this approach leads to significantly greater weight loss for patients. With over $100M raised and 130% year-over-year revenue growth, Eucalyptus has supported more than 350,000 patients across five markets. The company’s programs are recognized by organizations such as NICE and are tailored for patients in countries including Germany and Japan. Role overview The Senior Patient Support Specialist (Mid-Shift) is based in Manila, Philippines. This position extends beyond typical customer support by addressing patient concerns directly and helping to uphold a high standard of care. Support is provided via email, chat, and both inbound and outbound calls, ensuring patients receive prompt and compassionate assistance. Main responsibilities Patient-centric problem solving: Take ownership of patient issues, working to resolve them quickly and thoroughly. The aim is to deliver the highest standard of care and support, making a meaningful impact for patients. Collaborative partnerships: Coordinate closely with doctors, pharmacies, and delivery partners to ensure smooth service and positive outcomes for patients.
Full-time|On-site|Manila, Metro Manila, Philippines
Xcellink is on the lookout for a dynamic and accomplished leader to drive business growth and strategic initiatives throughout Southeast Asia within its core service lines, including:- Software Development and Implementation Services- Data Center ServicesThe ideal candidate will possess a robust understanding of technology-driven services and complex enterprise settings, with the capability to transform market opportunities into scalable, revenue-generating solutions. This role will be pivotal in shaping go-to-market strategies, driving pipeline development, and overseeing commercial activities for Xcellink’s Data Center Operations, Software Development and Delivery, and Workforce Solutions portfolio.In this position, a combination of commercial leadership, industry insights, and operational oversight will be critical to ensure that Xcellink’s services are competitively positioned and successfully delivered across multi-site customer environments. The Business Manager will advocate for best-in-class service models, guide solution structuring, and ensure alignment between sales, delivery, and partner ecosystems.The role also involves leading market-entry and expansion initiatives, fostering strategic alliances, and enhancing executive-level customer relationships. By collaborating closely with delivery leaders, the Business Manager will establish performance expectations, cultivate future-ready teams, and generate sustainable revenue growth, firmly positioning Xcellink as a trusted regional partner in data center operations and software-driven technology services.
At NiCE, we embrace challenges without limits. We are ambitious, innovative, and driven to succeed. With a commitment to excellence, we set the highest standards and strive to exceed them. If you share our passion, we have an exciting career opportunity that will ignite your ambition.What does the role entail?We are in search of a seasoned and strategic Director of Technical Support to spearhead our global, high-performing support team. This role demands a proactive leader who is results-oriented, dedicated to continuous improvement, and an advocate for our customers. You will elevate support quality by utilizing data insights to enhance product offerings, promote proactive support strategies, and encourage collaboration across Engineering, Product, Operations, and Sales. Your leadership will be pivotal in scaling our support operations while ensuring that customers receive exceptional service.As the Director of Technical Support, your key responsibilities include developing and implementing a comprehensive support strategy focused on measurable customer success, operational excellence, and sustainable business growth. You will oversee a diverse regional team dedicated to addressing complex issues and consistently achieving or surpassing service-level agreements (SLAs). Your leadership will foster a culture of accountability, technical expertise, and continuous improvement.The ideal candidate is a transformational leader with extensive technical knowledge, robust program management skills, and excellent communication abilities at the executive level. You excel at turning data into actionable insights, influencing stakeholders effectively, and building teams that consistently achieve remarkable customer outcomes.In this role, you will guide AI-driven operational excellence, ensure high-quality case resolution, and prepare the technical organization for future challenges. Establishing strategic direction, enforcing disciplined execution, and ensuring that managers and engineers are equipped to meet both current and emerging business needs will be your priorities.
Join our team at Turnitin LLC as a Technical Support Representative, Tier 1. In this fully remote role, you will provide exceptional customer service to users, assisting them with technical issues related to our innovative educational solutions. You will be the first point of contact for customers, troubleshooting problems and offering effective solutions.
