Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Manager
About the job
Join Experian as a Principal Generative AI Product Manager in Sofia! In this pivotal role, you will spearhead the development and implementation of innovative AI solutions that drive business value and enhance the customer experience. Collaborate with cross-functional teams to define product strategy, prioritize features, and ensure alignment with organizational goals. Your expertise in generative AI will be crucial in shaping our product roadmap and delivering cutting-edge solutions to our clients.
Join Experian as a Principal Generative AI Product Manager in Sofia! In this pivotal role, you will spearhead the development and implementation of innovative AI solutions that drive business value and enhance the customer experience. Collaborate with cross-functional teams to define product strategy, prioritize features, and ensure alignment with organizati…
Join Sopra Steria as a Consultant in our Project Management Office and leverage your German language skills to support diverse projects. You will be part of a dynamic team focused on delivering high-quality project management solutions to our clients. Your role will involve coordinating project activities, assisting in project planning, and ensuring successful project execution.
Join our dynamic team at Louis Dreyfus Company as a Solution Manager for SAP Sales & Distribution. In this pivotal role, you will be responsible for overseeing and enhancing our SAP solutions to streamline sales and distribution processes. Your expertise will facilitate collaboration across departments, ensuring that our technological frameworks align with our business objectives.We are looking for a proactive individual who is keen on driving innovation and efficiency within our sales operations. You will have the chance to work with a diverse team, contributing to strategies that impact our global market presence.
Join Coface as a Senior Sales Manager:Opportunity Hunter: Discover and engage new business prospects in untapped markets through meticulous research, networking, and utilizing tools such as CRM systems, LinkedIn, and strategic cold calling.Client Success Driver: Cultivate and maintain strong relationships by deeply understanding client needs and offering customized business information solutions that drive success.Deal Closer: Manage the entire sales process from initial outreach to the successful activation of client accounts, ensuring a positive experience that fosters long-lasting business relationships.Collaborative Organizer: Work closely with internal teams to provide precise pricing, complete offers and contracts, and efficiently set up new accounts.Sales Target Achiever: Consistently meet or exceed monthly and annual sales goals.
Join Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we are one of the leading GameTech companies globally, operating in 20 diverse markets. Our mission is to harness state-of-the-art technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.With a dynamic team of over 2,700 professionals hailing from more than 40 nationalities across three continents, we take pride in cultivating a vibrant workplace culture. Recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work in our offices, every day here is unique. Are you ready to unlock your potential with us?About the Role:The Key Account Manager will be pivotal in managing a portfolio of high-net-worth clients in the local market, dedicated to nurturing relationships with key accounts. This role is centered around enhancing customer loyalty and delivering personalized, rewarding experiences while maintaining a sustainable approach. You will have the unique opportunity to interact with high-value customers, ensuring they receive an exceptional experience while promoting responsible gambling practices.Key Responsibilities:Oversee the customer portfolio and cultivate strong personal relationships to enhance loyalty, retention, and customer lifetime value through sustainable play.Track individual customer performance, ensuring timely and appropriate rewards, both online and offline, in line with business objectives.Provide exceptional customer service as the primary point of contact for assigned clients across all channels.Implement targeted strategies at critical points in the customer lifecycle (e.g., new accounts, churning clients, returning customers) to stimulate growth and activity.Plan and host engaging local and global Key Account events, in collaboration with the Hospitality and Sponsorship Team.Analyze market-level performance and stay updated on emerging trends.Launch tailored campaigns to drive activity among assigned Key Accounts, ensuring effective tracking and reporting of results.Develop a comprehensive understanding of customer preferences and behaviors to inform strategic initiatives.
Join Yotpo, a trailblazer in fostering trust and loyalty in the eCommerce sector. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual visitors into dedicated customers and advocates. With robust integrations across the eCommerce landscape and the endorsement of over 30,000 global brands, Yotpo crafts seamless omnichannel experiences that boost conversion rates, fortify customer relationships, and propel sustainable growth.As a Customer Success Manager at Yotpo, your mission will be to forge strong partnerships with our premium clientele, ensuring value and a solid return on investment. You will nurture long-lasting professional relationships by delivering exceptional service and leveraging the full capabilities of the Yotpo platform. Be the catalyst for customer satisfaction, guiding clients through their journey and helping them maximize their experience with our services!
Join Delivery Hero as an Account Manager in our Early Careers Booster program in Sofia, Bulgaria! This is an exciting opportunity for recent graduates and entry-level professionals looking to launch their careers in a fast-paced and innovative environment. As an Account Manager, you will play a crucial role in managing client relationships, ensuring satisfaction, and driving growth. You will be part of a dynamic team that values creativity, collaboration, and a passion for excellence.
ABOUT TIDEAt Tide, we empower small and medium-sized enterprises (SMEs) to optimize their operations by providing not only business accounts and banking services but also a comprehensive suite of user-friendly administrative solutions, ranging from invoicing to accounting.With a transformative approach to the small business banking sector, Tide boasts over 1.8 million members globally, including thriving markets in the UK, India, Germany, and France.Our solutions, engineered with cutting-edge technology, are tailored to meet the needs of SMEs. By ensuring quick onboarding, low fees, and innovative features, we are dedicated to making data-driven decisions that align with our mission: helping SMEs save time and money, enabling them to focus on their passions.Tide facts:Available for SMEs in the UK, India, Germany, and France.Over 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growth.More than $300 million raised in funding.A diverse workforce of over 2,500 Tideans worldwide.Headquarters in Central London, with member support and technology centers in Sofia, Bulgaria, as well as additional technology hubs in Serbia, Romania, Lithuania, and Hyderabad, along with offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE TEAM:The CRM Acquisition team at Tide is instrumental in driving customer growth through strategic campaigns, data-driven methodologies, and personalized communication. Our diverse workforce collaborates across various countries and cultures.WHAT WE ARE LOOKING FOR:We seek a detail-oriented, curious, and commercially-focused Senior CRM Manager ready to make a significant impact in our rapidly expanding markets. This individual will be pivotal in crafting targeted communications across digital platforms to attract, convert, and onboard new users, harnessing data and automation to enhance performance. Proficiency in English, both spoken and written, is essential.As a Senior CRM Manager, you will be:Collaborating within a multinational team of enthusiastic CRM professionals, product marketers, and product managers who are committed to innovation, ownership, and delivering results, all while focusing on helping our members save time and money.Taking ownership of the applicant's journey and overseeing the campaign strategy and planning process, delivering a top-tier automation and personalization program.
Role overview The Risk Management and Payments Specialist at Playtech works to ensure payment systems remain reliable and secure. This role combines risk analysis with direct support for payment operations, playing a key part in both prevention and resolution of payment-related issues. Main responsibilities Analyze risks associated with payment processing Take action to reduce or address identified risks Assist customers who encounter payment issues Help maintain the ongoing stability and security of payment systems Location This role is based in Sofia.
Role Overview Coface is hiring a Sales Manager focused on new business in the Trade Credit Insurance sector. This position is based in Sofia. The role centers on expanding our client base and supporting growth in a competitive market. What You Will Do Identify and pursue new business opportunities within trade credit insurance Develop and maintain strong relationships with clients Work with teams across the company to deliver tailored solutions Contribute to strategies that strengthen Coface’s market position Support the company’s broader strategic goals through business development About Coface Coface is a recognized provider in the trade credit insurance market, helping businesses manage risk and grow with confidence.
Sutherland is on the lookout for an insightful and results-driven Technical Project Manager to spearhead client launches. Join our dedicated team of professionals, where your expertise in infrastructure project management and client onboarding will be pivotal to our success.Key Responsibilities:Lead multiple project activities for onboarding major clients and transitioning existing clients to new products and services.Demonstrate strong organizational, facilitation, and leadership skills to meet both client and Sutherland standards.Manage procurement processes and utilize tools such as Ariba.Employ project management software and collaboration tools like Smartsheet, SharePoint, and Webex.Bring expertise in Networking (VPN, Connectivity, Access Control), IVR, Telecom, and associated technologies.Desired Skills:Experience in BPO infrastructure and technology operations is highly preferred.In-depth knowledge of Genesys Platforms or similar technologies is essential.Experience with Coral Active or equivalent universal agent desktop solutions, and familiarity with WebRTC is advantageous.Proficient in deploying Cisco UCCE (Unified Contact Center Enterprise) and its components.Knowledge of OCI, Azure, Google Cloud, GKE, or related technologies is a plus.Project Management Duties:Ensure effective communication throughout all project phases.Manage IT, Telecom, and Development teams to fulfill voice, omnichannel, and data requirements.Identify, assess, and mitigate project risks while addressing issues as they arise.Document and fulfill specific requirements for new product launches and manage significant change requests.Create operational contingency plans for programs and assist the business development team in expanding accounts.Maintain a zero-client escalation rate by establishing regular meeting cadences and collaboration efforts.Prepare and present relevant project documentation and presentations.
Join Bosch Home Comfort Group as a Key Account Manager, where you'll play a pivotal role in managing and nurturing key relationships within the HVAC industry. Your expertise will help drive customer satisfaction and business growth.
Join Tietoevry as a Quality Assurance Lead/Manager and take the helm of our quality assurance initiatives. In this pivotal role, you will be responsible for overseeing our QA processes, ensuring product excellence, and leading a dynamic team of QA professionals. Your expertise will guide the implementation of testing strategies, drive quality improvements, and enhance customer satisfaction.If you're passionate about quality and innovation, and ready to make a significant impact in a progressive tech consulting environment, we want to hear from you!
Full-time|Hybrid|Sofia, Sofia City Province, Bulgaria
Job Title: Senior Sales Operations ManagerReporting To: Team Lead of Sales Operations, Digital PaymentsWork Mode: HybridIn the dynamic landscape of payment processing, businesses seek dependable and strategic partners to foster growth.ABOUT NUVEI - Nuvei is a pioneering Canadian fintech enterprise committed to accelerating the success of clients globally. Our modular, flexible, and scalable technology empowers leading companies to accept next-generation payments, provide a comprehensive range of payout options, and leverage banking, risk, and fraud management services. With a presence in over 200 markets, local acquiring in 50+ regions, 150 currencies, and over 700 alternative payment methods, Nuvei delivers the necessary technology and insights for clients and partners to thrive both locally and internationally through a unified integration.At Nuvei, we embody our core values and excel at tackling complex challenges. Our dedication to continuous product improvement and exceptional customer service drives us to seek extraordinary talent to join our journey!Your MissionAs a Senior Sales Operations Manager within our Sales Operations team, you will report directly to the Team Lead of Sales Operations, Digital Payments.This role entails overseeing the operational elements of multiple concurrent projects. The ideal candidate will adeptly collaborate with internal and external stakeholders to define objectives, devise actionable plans, and ensure timely execution.We are looking for a strategic thinker who can effectively influence others and manage operational tasks across various teams. A highly motivated individual with proven experience in managing complex projects from inception to completion is essential. Strong communication skills and a customer-focused mindset are mandatory, along with the ability to thrive in a fast-paced environment.ResponsibilitiesManage the execution of multiple intricate operational deliveries.Define the scope, create, plan, track, and oversee tasks to adhere to the project plan.Facilitate meetings and discussions using the necessary tools to communicate goals, provide status updates, and address any blockers.Organize recurring meetings, manage deliverables and milestones, escalate risks and issues, and ensure relevant stakeholders are engaged to achieve successful outcomes.Serve as the liaison between different departments.Communicate effectively at all organizational levels, both internally and externally, including with management.Demonstrate flexibility in working hours to accommodate a global workforce.RequirementsBachelor’s Degree in Business or a related field is required.Exceptional communication skills and customer service orientation.Proven track record in managing complex projects.Strong analytical and strategic thinking abilities.Ability to work collaboratively in a fast-paced, dynamic environment.
Role Overview Tide is hiring a Bilingual Customer Support Associate to assist French-speaking customers from Bulgaria. This role centers on delivering responsive, thoughtful service and resolving customer questions across multiple channels. What You Will Do Respond to customer inquiries in French through chat, email, or phone Troubleshoot issues and guide customers toward solutions Support customer satisfaction by handling requests promptly and professionally About the Team Join a group focused on clear communication and practical solutions. Every interaction aims to make the customer experience smoother and more reliable.
About tbi Bank tbi Bank combines the energy of a start-up with the stability of a well-established financial institution. The team focuses on building a mobile-first, modern banking experience. The company has earned a reputation for profitability and growth, and 80% of employees would recommend tbi Bank as a workplace. The culture values initiative, collaboration, and care for both customers and colleagues. Role Overview: Campaign Design Manager The Campaign Design Manager will shape and manage the campaign automation ecosystem at tbi Bank. This role is based in Sofia, Bulgaria. What You Will Do Lead the campaign automation ecosystem, focusing on real-time and behavior-triggered customer journeys across all markets. Integrate customer data with campaign platforms and communication channels to enable timely and relevant campaign execution. Oversee campaign delivery, ensuring each message reaches the intended customer at the right moment. Work closely with cross-functional teams to refine audience segmentation, targeting, and lifecycle strategies. Maintain high standards in campaign and journey design, including thorough testing, performance tracking, and validation before launch. Location Sofia, Sofia, Bulgaria
We are looking for a passionate and experienced Quality Assurance Lead/Manager to join our dynamic team at Tieto Tech Consulting. In this pivotal role, you will oversee quality assurance processes and ensure that our products meet the highest standards of quality and performance.As a leader, you will guide a team of QA professionals, implement best practices in testing, and collaborate cross-functionally to drive quality initiatives throughout the development lifecycle. Your contributions will directly impact the success of our projects and the satisfaction of our clients.
About Man GroupMan Group is a leading global alternative investment management firm committed to delivering exceptional performance for discerning clients through our Systematic, Discretionary, and Solutions offerings. Leveraging a combination of talent and cutting-edge technology, our investment strategies encompass both single and multi-manager approaches, supported by thorough research across public and private markets and various asset classes, with a significant emphasis on alternatives. We prioritize a partnership approach with our clients, fostering deep connections and developing customized solutions to achieve their investment objectives and those of the millions of retirees and savers we serve.Headquartered in London, we manage assets worth $227.6 billion* and operate from multiple offices worldwide. Man Group plc is publicly traded on the London Stock Exchange under the ticker EMG.LN and is a part of the FTSE 250 Index. For more details, visit www.man.com.* As of 31 December 2025Role Summary:The Risk Analyst will play a critical role in supporting two key functions within the Enterprise Risk Management team at Man Group:Operational Risk – concentrating on internal risks associated with daily operations.Third Party Risk Management (TPRM) – focusing on external risks from our suppliers and vendors.Both teams are responsible for identifying potential risks, evaluating their severity, and collaborating with various departments across Man Group to manage and communicate these risks effectively.Role Responsibilities:Overseeing risk management processes, including:Gathering and updating data on risks and controls.Monitoring the effectiveness of controls (attestations).Ensuring compliance with Man Group’s Risk Management Policies.Documenting issues as they arise and tracking resolution actions.Maintaining an up-to-date list of vendors and assessing their risk levels.Monitoring performance metrics and escalating concerns as necessary.Keeping accurate records and timelines.
Role Overview Entain is hiring a Cybersecurity Governance Specialist focused on Information Security Management Systems (ISMS) in Sofia. This role shapes and maintains the governance framework that protects Entain’s information assets. What You Will Do Establish and manage the ISMS governance framework Identify and assess information security risks Implement security practices aligned with regulations and standards Work with teams across the company to build security awareness and resilience Support compliance efforts related to information security Who You’ll Work With This position collaborates with cross-functional teams to strengthen Entain’s security culture and ensure information assets remain protected.
tbi is recognized as one of Bulgaria's prominent banks, combining a record of profitability with a mindset that encourages innovation. The organization values new ideas and growth, while maintaining a stable foundation. Internal surveys show that a large majority of employees would recommend tbi, highlighting strong engagement and satisfaction within the team. Role overview The Assets and Liabilities Management (ALM) Expert is responsible for managing the bank’s balance sheet and overseeing related financial risks. This role is based in Sofia, Bulgaria. Main responsibilities Coordinate and supervise ALM activities throughout the bank Identify, evaluate, and monitor key ALM risks, including liquidity, capital, funding, and interest rate exposures Ensure compliance with regulatory standards such as Basel, EBA, and ECB, particularly regarding liquidity and capital requirements Analyze the structure of the balance sheet, financial ratios, and performance metrics Stay informed about developments in European banking regulations Collaborate with teams across the organization to enhance financial processes
Join Experian as a Principal Generative AI Product Manager in Sofia! In this pivotal role, you will spearhead the development and implementation of innovative AI solutions that drive business value and enhance the customer experience. Collaborate with cross-functional teams to define product strategy, prioritize features, and ensure alignment with organizati…
Join Sopra Steria as a Consultant in our Project Management Office and leverage your German language skills to support diverse projects. You will be part of a dynamic team focused on delivering high-quality project management solutions to our clients. Your role will involve coordinating project activities, assisting in project planning, and ensuring successful project execution.
Join our dynamic team at Louis Dreyfus Company as a Solution Manager for SAP Sales & Distribution. In this pivotal role, you will be responsible for overseeing and enhancing our SAP solutions to streamline sales and distribution processes. Your expertise will facilitate collaboration across departments, ensuring that our technological frameworks align with our business objectives.We are looking for a proactive individual who is keen on driving innovation and efficiency within our sales operations. You will have the chance to work with a diverse team, contributing to strategies that impact our global market presence.
Join Coface as a Senior Sales Manager:Opportunity Hunter: Discover and engage new business prospects in untapped markets through meticulous research, networking, and utilizing tools such as CRM systems, LinkedIn, and strategic cold calling.Client Success Driver: Cultivate and maintain strong relationships by deeply understanding client needs and offering customized business information solutions that drive success.Deal Closer: Manage the entire sales process from initial outreach to the successful activation of client accounts, ensuring a positive experience that fosters long-lasting business relationships.Collaborative Organizer: Work closely with internal teams to provide precise pricing, complete offers and contracts, and efficiently set up new accounts.Sales Target Achiever: Consistently meet or exceed monthly and annual sales goals.
Join Kaizen Gaming!At Kaizen Gaming, the driving force behind Betano, we are one of the leading GameTech companies globally, operating in 20 diverse markets. Our mission is to harness state-of-the-art technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.With a dynamic team of over 2,700 professionals hailing from more than 40 nationalities across three continents, we take pride in cultivating a vibrant workplace culture. Recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work in our offices, every day here is unique. Are you ready to unlock your potential with us?About the Role:The Key Account Manager will be pivotal in managing a portfolio of high-net-worth clients in the local market, dedicated to nurturing relationships with key accounts. This role is centered around enhancing customer loyalty and delivering personalized, rewarding experiences while maintaining a sustainable approach. You will have the unique opportunity to interact with high-value customers, ensuring they receive an exceptional experience while promoting responsible gambling practices.Key Responsibilities:Oversee the customer portfolio and cultivate strong personal relationships to enhance loyalty, retention, and customer lifetime value through sustainable play.Track individual customer performance, ensuring timely and appropriate rewards, both online and offline, in line with business objectives.Provide exceptional customer service as the primary point of contact for assigned clients across all channels.Implement targeted strategies at critical points in the customer lifecycle (e.g., new accounts, churning clients, returning customers) to stimulate growth and activity.Plan and host engaging local and global Key Account events, in collaboration with the Hospitality and Sponsorship Team.Analyze market-level performance and stay updated on emerging trends.Launch tailored campaigns to drive activity among assigned Key Accounts, ensuring effective tracking and reporting of results.Develop a comprehensive understanding of customer preferences and behaviors to inform strategic initiatives.
Join Yotpo, a trailblazer in fostering trust and loyalty in the eCommerce sector. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual visitors into dedicated customers and advocates. With robust integrations across the eCommerce landscape and the endorsement of over 30,000 global brands, Yotpo crafts seamless omnichannel experiences that boost conversion rates, fortify customer relationships, and propel sustainable growth.As a Customer Success Manager at Yotpo, your mission will be to forge strong partnerships with our premium clientele, ensuring value and a solid return on investment. You will nurture long-lasting professional relationships by delivering exceptional service and leveraging the full capabilities of the Yotpo platform. Be the catalyst for customer satisfaction, guiding clients through their journey and helping them maximize their experience with our services!
Join Delivery Hero as an Account Manager in our Early Careers Booster program in Sofia, Bulgaria! This is an exciting opportunity for recent graduates and entry-level professionals looking to launch their careers in a fast-paced and innovative environment. As an Account Manager, you will play a crucial role in managing client relationships, ensuring satisfaction, and driving growth. You will be part of a dynamic team that values creativity, collaboration, and a passion for excellence.
ABOUT TIDEAt Tide, we empower small and medium-sized enterprises (SMEs) to optimize their operations by providing not only business accounts and banking services but also a comprehensive suite of user-friendly administrative solutions, ranging from invoicing to accounting.With a transformative approach to the small business banking sector, Tide boasts over 1.8 million members globally, including thriving markets in the UK, India, Germany, and France.Our solutions, engineered with cutting-edge technology, are tailored to meet the needs of SMEs. By ensuring quick onboarding, low fees, and innovative features, we are dedicated to making data-driven decisions that align with our mission: helping SMEs save time and money, enabling them to focus on their passions.Tide facts:Available for SMEs in the UK, India, Germany, and France.Over 1.8 million members: 800,000 in the UK and 1,000,000 in India, with rapid growth.More than $300 million raised in funding.A diverse workforce of over 2,500 Tideans worldwide.Headquarters in Central London, with member support and technology centers in Sofia, Bulgaria, as well as additional technology hubs in Serbia, Romania, Lithuania, and Hyderabad, along with offices in Gurugram, New Delhi, Berlin, Paris, and Luxembourg.ABOUT THE TEAM:The CRM Acquisition team at Tide is instrumental in driving customer growth through strategic campaigns, data-driven methodologies, and personalized communication. Our diverse workforce collaborates across various countries and cultures.WHAT WE ARE LOOKING FOR:We seek a detail-oriented, curious, and commercially-focused Senior CRM Manager ready to make a significant impact in our rapidly expanding markets. This individual will be pivotal in crafting targeted communications across digital platforms to attract, convert, and onboard new users, harnessing data and automation to enhance performance. Proficiency in English, both spoken and written, is essential.As a Senior CRM Manager, you will be:Collaborating within a multinational team of enthusiastic CRM professionals, product marketers, and product managers who are committed to innovation, ownership, and delivering results, all while focusing on helping our members save time and money.Taking ownership of the applicant's journey and overseeing the campaign strategy and planning process, delivering a top-tier automation and personalization program.
Role overview The Risk Management and Payments Specialist at Playtech works to ensure payment systems remain reliable and secure. This role combines risk analysis with direct support for payment operations, playing a key part in both prevention and resolution of payment-related issues. Main responsibilities Analyze risks associated with payment processing Take action to reduce or address identified risks Assist customers who encounter payment issues Help maintain the ongoing stability and security of payment systems Location This role is based in Sofia.
Role Overview Coface is hiring a Sales Manager focused on new business in the Trade Credit Insurance sector. This position is based in Sofia. The role centers on expanding our client base and supporting growth in a competitive market. What You Will Do Identify and pursue new business opportunities within trade credit insurance Develop and maintain strong relationships with clients Work with teams across the company to deliver tailored solutions Contribute to strategies that strengthen Coface’s market position Support the company’s broader strategic goals through business development About Coface Coface is a recognized provider in the trade credit insurance market, helping businesses manage risk and grow with confidence.
Sutherland is on the lookout for an insightful and results-driven Technical Project Manager to spearhead client launches. Join our dedicated team of professionals, where your expertise in infrastructure project management and client onboarding will be pivotal to our success.Key Responsibilities:Lead multiple project activities for onboarding major clients and transitioning existing clients to new products and services.Demonstrate strong organizational, facilitation, and leadership skills to meet both client and Sutherland standards.Manage procurement processes and utilize tools such as Ariba.Employ project management software and collaboration tools like Smartsheet, SharePoint, and Webex.Bring expertise in Networking (VPN, Connectivity, Access Control), IVR, Telecom, and associated technologies.Desired Skills:Experience in BPO infrastructure and technology operations is highly preferred.In-depth knowledge of Genesys Platforms or similar technologies is essential.Experience with Coral Active or equivalent universal agent desktop solutions, and familiarity with WebRTC is advantageous.Proficient in deploying Cisco UCCE (Unified Contact Center Enterprise) and its components.Knowledge of OCI, Azure, Google Cloud, GKE, or related technologies is a plus.Project Management Duties:Ensure effective communication throughout all project phases.Manage IT, Telecom, and Development teams to fulfill voice, omnichannel, and data requirements.Identify, assess, and mitigate project risks while addressing issues as they arise.Document and fulfill specific requirements for new product launches and manage significant change requests.Create operational contingency plans for programs and assist the business development team in expanding accounts.Maintain a zero-client escalation rate by establishing regular meeting cadences and collaboration efforts.Prepare and present relevant project documentation and presentations.
Join Bosch Home Comfort Group as a Key Account Manager, where you'll play a pivotal role in managing and nurturing key relationships within the HVAC industry. Your expertise will help drive customer satisfaction and business growth.
Join Tietoevry as a Quality Assurance Lead/Manager and take the helm of our quality assurance initiatives. In this pivotal role, you will be responsible for overseeing our QA processes, ensuring product excellence, and leading a dynamic team of QA professionals. Your expertise will guide the implementation of testing strategies, drive quality improvements, and enhance customer satisfaction.If you're passionate about quality and innovation, and ready to make a significant impact in a progressive tech consulting environment, we want to hear from you!
Full-time|Hybrid|Sofia, Sofia City Province, Bulgaria
Job Title: Senior Sales Operations ManagerReporting To: Team Lead of Sales Operations, Digital PaymentsWork Mode: HybridIn the dynamic landscape of payment processing, businesses seek dependable and strategic partners to foster growth.ABOUT NUVEI - Nuvei is a pioneering Canadian fintech enterprise committed to accelerating the success of clients globally. Our modular, flexible, and scalable technology empowers leading companies to accept next-generation payments, provide a comprehensive range of payout options, and leverage banking, risk, and fraud management services. With a presence in over 200 markets, local acquiring in 50+ regions, 150 currencies, and over 700 alternative payment methods, Nuvei delivers the necessary technology and insights for clients and partners to thrive both locally and internationally through a unified integration.At Nuvei, we embody our core values and excel at tackling complex challenges. Our dedication to continuous product improvement and exceptional customer service drives us to seek extraordinary talent to join our journey!Your MissionAs a Senior Sales Operations Manager within our Sales Operations team, you will report directly to the Team Lead of Sales Operations, Digital Payments.This role entails overseeing the operational elements of multiple concurrent projects. The ideal candidate will adeptly collaborate with internal and external stakeholders to define objectives, devise actionable plans, and ensure timely execution.We are looking for a strategic thinker who can effectively influence others and manage operational tasks across various teams. A highly motivated individual with proven experience in managing complex projects from inception to completion is essential. Strong communication skills and a customer-focused mindset are mandatory, along with the ability to thrive in a fast-paced environment.ResponsibilitiesManage the execution of multiple intricate operational deliveries.Define the scope, create, plan, track, and oversee tasks to adhere to the project plan.Facilitate meetings and discussions using the necessary tools to communicate goals, provide status updates, and address any blockers.Organize recurring meetings, manage deliverables and milestones, escalate risks and issues, and ensure relevant stakeholders are engaged to achieve successful outcomes.Serve as the liaison between different departments.Communicate effectively at all organizational levels, both internally and externally, including with management.Demonstrate flexibility in working hours to accommodate a global workforce.RequirementsBachelor’s Degree in Business or a related field is required.Exceptional communication skills and customer service orientation.Proven track record in managing complex projects.Strong analytical and strategic thinking abilities.Ability to work collaboratively in a fast-paced, dynamic environment.
Role Overview Tide is hiring a Bilingual Customer Support Associate to assist French-speaking customers from Bulgaria. This role centers on delivering responsive, thoughtful service and resolving customer questions across multiple channels. What You Will Do Respond to customer inquiries in French through chat, email, or phone Troubleshoot issues and guide customers toward solutions Support customer satisfaction by handling requests promptly and professionally About the Team Join a group focused on clear communication and practical solutions. Every interaction aims to make the customer experience smoother and more reliable.
About tbi Bank tbi Bank combines the energy of a start-up with the stability of a well-established financial institution. The team focuses on building a mobile-first, modern banking experience. The company has earned a reputation for profitability and growth, and 80% of employees would recommend tbi Bank as a workplace. The culture values initiative, collaboration, and care for both customers and colleagues. Role Overview: Campaign Design Manager The Campaign Design Manager will shape and manage the campaign automation ecosystem at tbi Bank. This role is based in Sofia, Bulgaria. What You Will Do Lead the campaign automation ecosystem, focusing on real-time and behavior-triggered customer journeys across all markets. Integrate customer data with campaign platforms and communication channels to enable timely and relevant campaign execution. Oversee campaign delivery, ensuring each message reaches the intended customer at the right moment. Work closely with cross-functional teams to refine audience segmentation, targeting, and lifecycle strategies. Maintain high standards in campaign and journey design, including thorough testing, performance tracking, and validation before launch. Location Sofia, Sofia, Bulgaria
We are looking for a passionate and experienced Quality Assurance Lead/Manager to join our dynamic team at Tieto Tech Consulting. In this pivotal role, you will oversee quality assurance processes and ensure that our products meet the highest standards of quality and performance.As a leader, you will guide a team of QA professionals, implement best practices in testing, and collaborate cross-functionally to drive quality initiatives throughout the development lifecycle. Your contributions will directly impact the success of our projects and the satisfaction of our clients.
About Man GroupMan Group is a leading global alternative investment management firm committed to delivering exceptional performance for discerning clients through our Systematic, Discretionary, and Solutions offerings. Leveraging a combination of talent and cutting-edge technology, our investment strategies encompass both single and multi-manager approaches, supported by thorough research across public and private markets and various asset classes, with a significant emphasis on alternatives. We prioritize a partnership approach with our clients, fostering deep connections and developing customized solutions to achieve their investment objectives and those of the millions of retirees and savers we serve.Headquartered in London, we manage assets worth $227.6 billion* and operate from multiple offices worldwide. Man Group plc is publicly traded on the London Stock Exchange under the ticker EMG.LN and is a part of the FTSE 250 Index. For more details, visit www.man.com.* As of 31 December 2025Role Summary:The Risk Analyst will play a critical role in supporting two key functions within the Enterprise Risk Management team at Man Group:Operational Risk – concentrating on internal risks associated with daily operations.Third Party Risk Management (TPRM) – focusing on external risks from our suppliers and vendors.Both teams are responsible for identifying potential risks, evaluating their severity, and collaborating with various departments across Man Group to manage and communicate these risks effectively.Role Responsibilities:Overseeing risk management processes, including:Gathering and updating data on risks and controls.Monitoring the effectiveness of controls (attestations).Ensuring compliance with Man Group’s Risk Management Policies.Documenting issues as they arise and tracking resolution actions.Maintaining an up-to-date list of vendors and assessing their risk levels.Monitoring performance metrics and escalating concerns as necessary.Keeping accurate records and timelines.
Role Overview Entain is hiring a Cybersecurity Governance Specialist focused on Information Security Management Systems (ISMS) in Sofia. This role shapes and maintains the governance framework that protects Entain’s information assets. What You Will Do Establish and manage the ISMS governance framework Identify and assess information security risks Implement security practices aligned with regulations and standards Work with teams across the company to build security awareness and resilience Support compliance efforts related to information security Who You’ll Work With This position collaborates with cross-functional teams to strengthen Entain’s security culture and ensure information assets remain protected.
tbi is recognized as one of Bulgaria's prominent banks, combining a record of profitability with a mindset that encourages innovation. The organization values new ideas and growth, while maintaining a stable foundation. Internal surveys show that a large majority of employees would recommend tbi, highlighting strong engagement and satisfaction within the team. Role overview The Assets and Liabilities Management (ALM) Expert is responsible for managing the bank’s balance sheet and overseeing related financial risks. This role is based in Sofia, Bulgaria. Main responsibilities Coordinate and supervise ALM activities throughout the bank Identify, evaluate, and monitor key ALM risks, including liquidity, capital, funding, and interest rate exposures Ensure compliance with regulatory standards such as Basel, EBA, and ECB, particularly regarding liquidity and capital requirements Analyze the structure of the balance sheet, financial ratios, and performance metrics Stay informed about developments in European banking regulations Collaborate with teams across the organization to enhance financial processes
