Facility Solutions Manager

AHEAD specializes in creating innovative platforms that drive digital business success. By integrating state-of-the-art cloud infrastructure, automation, analytics, and software delivery, we empower enterprises to realize their digital transformation goals. At AHEAD, we are committed to fostering a culture of inclusivity where every voice matters. We strive …

Join modernfi as a Manager of Strategic Client Solutions, where you will lead initiatives to foster long-term partnerships with our clients. You will be responsible for developing innovative solutions that align with our clients' goals while ensuring the highest level of service and satisfaction. Your strategic vision and expertise will drive our client relationships forward, making a tangible impact on our business growth.

At AHEAD, we specialize in crafting innovative platforms that empower digital business transformation. By integrating cutting-edge advancements in cloud infrastructure, automation, analytics, and software delivery, we enable enterprises to fully realize the potential of digital transformation. We are dedicated to fostering a culture of inclusivity at AHEAD, where every voice is valued and respected. Our environment encourages open dialogue, empowering individuals to drive change and shape the future of our company. AHEAD is proud to be an equal opportunity employer, committed to diversity and inclusion. We do not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law. We welcome all candidates who will contribute to the diversity and enrichment of ideas and perspectives at AHEAD.Role Overview: Senior Client Solutions Engineer The Senior Client Solutions Engineer plays a pivotal role in supporting AHEAD's Client Directors by delivering compelling technical presentations and providing design assistance for our solutions and services to both existing and potential clients. This role encompasses ownership of all technical elements during the sales process, ensuring a seamless transition to the consulting and services team while maintaining robust client relationships. As a thought leader within our Engineering organization, you will be tasked with designing, architecting, and occasionally consulting for AHEAD clients. We expect you to possess extensive knowledge of our Enterprise Cloud Framework, including Cloud Management and Operations, Security, Datacenter Infrastructure, and Public Cloud. Your aim should be to establish expertise and industry credibility across multiple segments to drive the sales of our products and services. Collaboration is key; you will work alongside Client Directors to develop cohesive strategies for existing and prospective clients. This includes identifying potential technologies and vendors to partner with in specific accounts, as well as driving this strategy throughout the sales cycle. Successful Senior Client Solutions Engineers excel in time management and prioritization. Your mission is to evolve into the technical thought leader for each of your clients.

Verve helps brands and agencies reach audiences at pivotal moments. The company’s technology platform combines a large dataset of on-site search intent, direct app integrations, and partnerships with millions of websites and language models. This setup provides clients with detailed audience insights and access to premium omnichannel inventory. Role overview The Client Solutions Manager - Curation is based in New York, NY and acts as the main point of contact for top brand and agency clients. This role manages client relationships and campaign strategies, focusing on programmatic guaranteed and private marketplace (PMP) deals. What you will do Serve as the primary liaison for leading brand and agency accounts Oversee campaign strategies for programmatic guaranteed and PMP deals Work closely with Sales and Operations teams to deliver results Maintain and grow client relationships through strategic guidance and support What makes this role unique Work with a consolidated demand-side platform that uses unique datasets Direct involvement in impactful campaigns across multiple channels Collaborate with internal teams to ensure measurable outcomes for clients Who succeeds in this role People skilled at building and maintaining client relationships Strategic thinkers who enjoy cross-team collaboration Those motivated by delivering measurable results for brands and agencies

Our MissionAt Omnea, we are transforming the operational landscape for enterprise businesses, focusing initially on the challenging aspects of procurement. The traditional procurement process can span months, involve over 50 emails, and require input from Finance, Legal, Security, and IT departments for approval.We have successfully secured $75M from Khosla Ventures, Insight Partners, and Accel to revolutionize this process. Our AI-driven platform integrates every stakeholder, step, and system, making purchasing swift, secure, and streamlined. With features like a centralized request system, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility, we’re setting a new standard in procurement.The market potential is enormous, valued at over $7B, and our rapid growth—tenfold in ARR to double-digit millions within just 18 months—demonstrates this opportunity. We are proud to count global leaders such as Spotify, MongoDB, Monzo, and Albertsons among our clients. Recently, we were recognized as the 4th fastest growing startup in Europe.Our team consists of seasoned professionals who previously scaled Tessian, a cybersecurity technology firm backed by Sequoia, Balderton, and Accel, and successfully navigated its acquisition post-Series C. Our diverse group includes former founders and operators who have built unicorns, developed top-tier products, and executed at the highest levels. You will collaborate with industry leaders like Ben, Abs, Sabrina, and Rebe.The RoleWe are in search of a pioneering Client Solutions Engineer to join our dynamic team in New York.In this role, you will serve as a vital connection between our Product and Customer teams. Your mission will be to tailor Omnea's platform to meet client requirements, delve into technical setups, resolve intricate integration issues, and contribute to the evolution of procurement.You will engage directly with leading tech companies such as Spotify, TeamViewer, McAfee, Pleo, and others, assisting them in maximizing the benefits of Omnea.This is a unique chance to join Omnea during a critical phase of our growth, partnering with a team of exceptional professionals.

Verve helps brands and agencies reach audiences by turning search intent data into insights that drive action. The company’s demand-side technology uses direct SDK integrations with leading apps, plus data from over 3 million websites and LLMs. This setup gives a wide view of consumer behavior, supporting accurate audience targeting and campaign activation across premium omnichannel inventory. Role overview The Client Solutions Manager - Brands & Agencies is the main contact for key brand, agency, and publisher accounts. This role focuses on making sure campaigns run smoothly and relationships stay strong. Success here means supporting client satisfaction, retention, and growth through a solid grasp of digital media and programmatic advertising. What you will do Serve as the primary liaison for assigned brand, agency, and publisher clients Translate client objectives into actionable campaign strategies Oversee campaign execution to ensure delivery meets client expectations Build and maintain strong relationships to encourage client retention and growth Work with internal teams to address client needs and resolve issues Clearly communicate campaign performance and insights to clients Requirements Understanding of digital media and programmatic advertising Experience managing client relationships in a media or advertising context Strong communication and collaboration skills Ability to turn client goals into effective campaign plans Location This position is based in New York, NY.

Our MissionAt Omnea, we’re revolutionizing enterprise operations by addressing the most challenging aspects of procurement. This often cumbersome process can involve numerous emails, and collaboration across Finance, Legal, Security, and IT departments just to approve a single purchase.We have successfully secured $75 million from Khosla Ventures, Insight Partners, and Accel to drive this transformation. Our AI-driven platform seamlessly connects people, processes, and systems, ensuring a fast, secure, and efficient purchasing experience. With features such as a centralized request system, automated approvals and renewals, real-time supplier risk assessments, and comprehensive spend visibility, we are setting a new standard in procurement.The procurement industry represents a $7 billion+ opportunity, and our growth trajectory is a testament to this: we have increased our Annual Recurring Revenue (ARR) tenfold to double-digit millions in just 18 months, earning the trust of global leaders like Spotify, MongoDB, Monzo, and Albertsons. We're proud to be recognized as the 4th fastest growing startup in Europe.Our team boasts experience from Tessian, a cybersecurity tech company backed by Sequoia, Balderton, and Accel, and acquired post-Series C. With a mix of former founders and operators who have scaled unicorns and delivered top-tier products, you will collaborate with leaders such as Ben, Abs, Sabrina, and Rebe.The RoleWe are seeking a Senior Client Solutions Engineer to join our New York office as the first senior technical customer hire. This pivotal role will involve leading the most intricate customer-facing technical initiatives in the US, serving as a senior technical authority across the organization, and playing a critical part in how we support and scale enterprise customers from our New York hub.You will work at the intersection of Customers, Product, and Engineering—remaining hands-on while also establishing standards, processes, and expectations for customer engineering as we expand our presence in the US.This role offers the unique opportunity to engage directly with some of the world's leading technology companies.

Pinterest seeks a Lead Client Partner for Technology Solutions based in New York, NY. This role centers on building and maintaining strong relationships with clients, drawing on technology expertise to help them achieve their goals. The position emphasizes strategic partnership and aims to deliver solutions that enhance user engagement and drive business growth. Key responsibilities Engage directly with clients to understand their needs and objectives Develop and sustain partnerships that support both client and business goals Work with teams across the company to provide technology solutions tailored to each client Deliver consistent, high-quality service and ongoing support to clients Location This position is based in New York, NY.

About UsAt Office Hours, we are revolutionizing the way organizations connect with industry experts. Our on-demand expert network empowers professionals to earn by sharing their invaluable knowledge through advisory roles, project engagements, and AI model training. We simplify the process, handling all aspects like screening, compliance, scheduling, and payments, so our experts can focus on delivering impactful insights.As a rapidly growing and profitable company, we’re expanding our expert network, introducing new offices and products. With headquarters in San Francisco and additional locations in Brooklyn and Bangalore, we proudly serve a diverse clientele including leading digital health firms, tech innovators, institutional investment groups, consulting agencies, and AI laboratories. Our growth is supported by top marketplace investors and operators from well-known companies including DoorDash, Airbnb, and Affirm.Our PhilosophyWe believe that human knowledge is the most valuable asset in the world. Despite our interconnectedness, much of this knowledge remains untapped and inaccessible. Our vision is to democratize knowledge sharing, making it easily accessible and scalable through innovative tools designed for the modern knowledge economy.Role OverviewAs a Client Solutions Manager, you will take charge of a diverse portfolio of enterprise clients, driving their growth and success. You will develop and implement tailored account acquisition and expansion strategies while mentoring a high-performing team. Your clientele will include some of the top investment firms in the region.This dynamic, client-focused role emphasizes portfolio growth and team leadership. You will dedicate your time to strategizing growth initiatives, executing impactful projects, and nurturing top talent. As a key contact for our clients, you will collaborate closely with our product and engineering teams to translate client insights into actionable product enhancements.We seek candidates with a proven track record in managing client-facing teams within enterprise business development or customer success. If you thrive on challenges and are passionate about growing client portfolios and developing exceptional teams, we want you to join us.

Join Engine by Starling, where we are committed to collaborating with prominent banks worldwide that aspire to leverage our technology for rapid business growth.Engine, a division of Starling Bank, operates as a software-as-a-service (SaaS) provider, having evolved from the technology initially built to support Starling's operations. Our independent SaaS platform empowers banks and financial institutions globally, allowing them to access innovative digital features and streamline back-office processes, essential for achieving significant growth.As we expand our presence in North America, we are on the lookout for visionary leaders to join our team, nurture client relationships, and tailor our solutions to meet their needs.About Engine by StarlingEngine by Starling is revolutionizing the banking sector with our state-of-the-art core banking software. Our cloud-native SaaS platform, originally designed for Starling, now enables banks and financial institutions to modernize their operations and provide superior digital banking experiences.Headquartered in London with additional offices in Dublin, Sydney, and Dubai, we have recently established our East Coast headquarters in New York and expanded into Canada.Role OverviewWe are in search of an entrepreneurial and dynamic leader to spearhead the localization and implementation of Engine’s platform with North American clients. Your role will involve offering guidance on Engine’s capabilities, shaping our product for entry into the U.S. market, and playing a crucial part in Engine’s North American growth. You will contribute to expanding our client base in the region and collaborate closely with Product Management and Engineering teams to influence Engine’s product roadmap effectively.The Client Solutions Director will be an integral member of the North America leadership team, partnering with our President and global Client Solutions leadership to drive success.

Verve develops technology that enables brands and agencies to connect with audiences at key moments. The platform links advertisers with consumers across devices, drawing on a wide range of data sources and partnerships. Verve’s demand-side solutions combine on-site search intent data, direct SDK integrations with leading apps, and collaborations that span millions of websites and large language models. Clients benefit from measurable outcomes and actionable insights, delivered through premium omnichannel inventory. Role overview The Senior Client Solutions Manager for Brands & Agencies serves as the main point of contact for important brand, agency, and publisher accounts. This individual guides the execution of advertising campaigns and works to improve client satisfaction, retention, and growth. The position requires a strong understanding of digital media and programmatic advertising, along with the ability to turn client goals into effective campaign strategies. What you will do Act as the primary contact for assigned brand, agency, and publisher accounts Manage the execution of digital advertising campaigns from start to finish Develop and maintain strong client relationships Work closely with clients to understand their goals and offer strategic recommendations Identify upsell opportunities and drive revenue growth by ensuring campaign success Collaborate with internal teams to meet client needs and resolve issues quickly Requirements Extensive knowledge of digital media and programmatic advertising Experience managing brand, agency, or publisher accounts Strong skills in relationship-building and communication Ability to translate client objectives into actionable campaign strategies Proven record of driving client retention and revenue growth Comfort working with data and technology-driven advertising solutions Location This role is based in New York, NY.

Role Overview Metergy Solutions is looking for a Client Success Manager based in New York, New York. This role centers on helping clients reach their goals using Metergy’s products and services. The Client Success Manager serves as the main contact for clients, guiding them from onboarding through ongoing support. What You Will Do Act as the primary point of contact for assigned clients Guide clients through onboarding and answer their questions Analyze client needs and develop tailored strategies to support their objectives Work closely with internal teams to optimize client outcomes Identify opportunities for upselling and recommend solutions Foster long-term client relationships and ensure satisfaction

Are you a passionate leader in solutions engineering with a knack for innovation? At Mixpanel, we're seeking a Solutions Engineering Manager to drive our engineering solutions team. In this pivotal role, you will guide a group of talented engineers, ensuring they deliver exceptional solutions tailored to meet our clients' needs.Your strategic vision and leadership will help shape our engineering processes and improve our client engagement. If you're ready to take the next step in your career and make a significant impact, we want to hear from you!

Join Figma as a Solutions Consultant dedicated to serving our federal clients. In this role, you will leverage your expertise to help government organizations implement and maximize their use of Figma’s innovative design platform. You will collaborate with cross-functional teams to deliver tailored solutions that meet the unique needs of federal agencies, ensuring they achieve their design and collaboration objectives.

At Engine by Starling, we are dedicated to collaborating with forward-thinking banks globally that aspire to build rapidly growing businesses using our innovative technology.Engine operates as Starling's software-as-a-service (SaaS) platform, originally designed to propel Starling's success, now exists as an independent entity.Starling has enjoyed remarkable growth and success, largely due to our commitment to developing a modern technological framework from the ground up. This SaaS platform is now accessible to banks and financial institutions worldwide, allowing them to leverage the advanced digital features and streamlined back-office processes that have contributed to Starling's achievements.We are eager to partner with pioneering banks globally to foster rapid business growth through our technology. We invite dynamic leaders to join our team, cultivate client relationships, and collaborate with clients to identify their needs and how Engine’s technology can address them.About Engine by StarlingEngine by Starling is revolutionizing the banking industry with our state-of-the-art core banking software. Initially developed to support Starling, our cloud-based SaaS platform now empowers banks and financial institutions worldwide to modernize their operations and provide exceptional digital banking experiences.Our headquarters is in London, with additional offices in Dublin, Sydney, and Dubai. We have recently expanded into North America, establishing an East Coast HQ and increasing our presence in Canada.This position will ideally be based in the New York metropolitan area, with a preference for candidates within a commutable distance. Other East Coast locations may be considered, and the role will require national and international travel.About the RoleWe are in search of an entrepreneurial and adaptable leader to help define and execute Engine’s product strategy for the U.S. market. You will play a crucial role in shaping Engine’s growth in North America, expanding our client base, and collaborating closely with Product Management and Engineering to enhance Engine’s product roadmap to support these clients.The Product Director will be an integral member of the North America leadership team, closely collaborating with our President (North America) and Engine’s global Client Solutions leadership. This individual will spearhead efforts to customize our solutions for the U.S. (priority) and Canadian markets, overseeing client programs from initial discovery through implementation.

Join Us at Reality DefenderReality Defender is a leading cybersecurity firm dedicated to empowering enterprises and governments with cutting-edge solutions to detect deepfakes and AI-generated media. Our patented, multi-model approach makes us resilient against the latest generative technologies producing video, audio, images, and text. Our API-first platform for deepfake detection equips teams and developers with the tools needed to combat fraud, disinformation, and harmful media in real time.Supported by renowned investors such as DCVC, Illuminate Financial, Y Combinator, Booz Allen Hamilton, IBM, Accenture, Rackhouse, and Argon VC, we collaborate with top-tier enterprise clients, financial institutions, and government bodies to prevent the misuse of AI-generated content.Watch: Reality Defender Wins RSA Most Innovative StartupThe Role: Manager of Solutions Engineering (Presales)As the Manager of Solutions Engineering (Presales), you will spearhead a team of technical specialists, acting as the essential link between our sales organization and prospective clients. Your role will be pivotal in executing technical evaluations with precision, ensuring our deepfake detection platform is effectively positioned to resolve customer challenges, and cultivating your team into trusted technical advisors for enterprise and government stakeholders.This position demands extensive technical knowledge, strong leadership skills, and the capability to translate intricate AI and cybersecurity concepts into tangible business benefits. You will build and scale a high-performing team that drives technical wins, shortens sales cycles, and ensures customers fully grasp the capabilities of our multi-modal detection platform.Key Responsibilities:Develop a repeatable demo and POC/Trial program that empowers the GTM team with self-serve capabilities.Oversee intricate technical evaluations, proof-of-concepts (POCs), and pilot programs that illustrate the value of Reality Defender's detection capabilities.Collaborate closely with Account Executives to qualify opportunities, conduct technical discovery, and design solutions that address customer needs in fraud prevention, brand protection, and content integrity.Define the technical sales process and pre-sales methodology, ensuring it aligns with the overall go-to-market strategy.Deliver and facilitate engaging technical demonstrations and presentations to showcase our capabilities.

About UsAddepar is a leading global data and AI platform designed to empower investment professionals in transforming intricate financial data into actionable insights. Our platform consolidates portfolio, market, and client information into a comprehensive view, delivering AI-driven insights seamlessly integrated into investment and client workflows. Trusted by over 1,400 firms across nearly 60 countries, Addepar manages an impressive $9 trillion in assets. Our open platform collaborates with nearly 650 software, data, and consulting partners, enabling efficient investment operations for organizations of every size and complexity. With offices located in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo, we are dedicated to supporting our clients worldwide.The OpportunityThe Client Success Management (CSM) team at Addepar is responsible for the entire post-sales journey, ensuring that our clients derive maximum value from our platform. As a trusted advisor, you will develop a profound understanding of each client's business—encompassing their strategy, services, team dynamics, and technology—to assist them in achieving their objectives and fully utilizing Addepar's solutions.As a member of the CESM Enterprise Team, you will manage our largest and most complex clients, including global banks, private institutions, regional banks, wirehouses, and broker-dealers. Your role will involve providing strategic insights, nurturing strong partnerships, and spearheading engagement initiatives to drive client adoption, retention, renewals, and revenue growth, thus playing a crucial role in Addepar's expansion.In this position, you will leverage your sales acumen and technical expertise to conduct impactful client presentations and demonstrations, effectively communicating Addepar's value proposition while aligning our capabilities with client needs and business goals. Collaborating across various departments, you will identify opportunities to enhance engagement, accelerate adoption, and create and implement data-driven strategies to foster new annual recurring revenue for Addepar.Furthermore, you will facilitate change management, implement best practices, and optimize the use of our platform. Acting as an advocate for our clients, you will ensure an exceptional experience while gathering insights that will inform the development of the next generation of client-focused solutions at Addepar.

Department Overview:The Client Services team encompasses support, customer success, and solutions engineering. This team is dedicated to delivering exceptional value to our clients and ensuring sustained revenue generation. We empower our customers to leverage InfoSum to its fullest potential while addressing their opportunities and challenges internally.Sub Department Overview:Solutions Engineering is at the forefront of technical excellence, overseeing the planning and execution of client use cases utilizing InfoSum. Our team collaborates closely with the Sales team for pre-sale use case validation and technical scoping, and with Customer Success for post-sale support, execution, and expansion. Serving as a client-facing entity, Solutions Engineering builds robust partnerships with technical stakeholders at client organizations, resolves technical barriers, and equips clients and internal teams with tailored tools to enhance the adoption of InfoSum's comprehensive technology solutions.Job Overview:In the capacity of Senior Director of Solutions Engineering within the Client Services team, you will be instrumental in enabling InfoSum's clients to maximize the benefits of our platform. You will lead a talented team of Solutions Engineers, providing technical guidance and strategic insight to facilitate the implementation, optimization, and scaling of InfoSum's technology. This position demands a unique combination of technical expertise, leadership, and customer engagement capabilities to ensure successful client outcomes and to foster InfoSum's growth trajectory.Core Responsibilities:Lead a dynamic team of Solutions Engineers based in NYC to design, plan, and execute innovative data collaboration projects utilizing InfoSum.Serve as the foremost expert in the U.S. regarding InfoSum’s complete technology solutions and integration capabilities.Validate both prospective and existing customer use cases, providing tailored advice on achieving their data collaboration objectives.Establish and maintain relationships with senior technical executives at Fortune 500 companies.Develop and present comprehensive project plans aligned with customer goals, ensuring meticulous attention to technical details and identifying potential pitfalls.Collaborate closely with Customer Success throughout project execution to expedite completion, enhance customer experience quality, and address technical challenges.Partner with Sales to drive revenue growth by identifying opportunities for expanded customer utilization of InfoSum while ensuring exceptional customer satisfaction.Draft technical specifications to support customer operations, covering areas such as data preparation, dataset onboarding, querying, API integrations, and MCP integrations.Enhance and create shared templates for project planning and managed services.

As a Client Success Manager at Madhive, you will play a pivotal role in ensuring our clients achieve their desired outcomes using our innovative solutions. You will be responsible for building strong relationships with clients, understanding their goals, and providing tailored support to help them succeed. Your expertise will help clients navigate our platform effectively, driving their satisfaction and loyalty. Join us to make a significant impact on our clients' success stories!