About the job
Join Serve Robotics as we innovate the future of urban mobility with our friendly sidewalk delivery robots. Our mission is to revolutionize deliveries in cities, reducing street congestion and enhancing accessibility for local businesses and customers alike.
With a fleet currently operating in cities like Los Angeles, Miami, Dallas, Atlanta, and Chicago, we are seeking passionate individuals who will help elevate robotic deliveries from a novel concept to a common service.
About Us
We are a dynamic team of seasoned professionals from the tech industry, specializing in software, hardware, and design. Our goal is to tackle real-world challenges through robotics, machine learning, and computer vision, all while focusing on an exceptional user experience. Our collaborative and inclusive culture fosters innovative solutions to complex problems.
Position Overview
As an Operations Associate, you will be integral to the seamless operation of our autonomous delivery robots. While these robots are built for independence, there are instances where they require assistance, be it navigating obstacles, troubleshooting technical glitches, or addressing environmental hurdles.
In this hands-on position, your responsibilities will include supporting robots in the field, performing light maintenance such as cleaning sensors, and ensuring timely and safe deliveries. Your ability to think on your feet will help reduce service disruptions and protect our valuable assets. You will also document incidents and observations that contribute to the enhancement of our technology and operational processes.
Collaboration will be key; you will work closely with teams in operations, engineering, and customer support to manage robot deployments, escalate technical concerns, and support safety training initiatives.
This position requires you to be onsite five days a week.
