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Patient Care Coordinator at BenchMark Physical Therapy | Johnson City, TN

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:We are looking for individuals with strong interpersonal skills and a commitment to excellent customer service. Prior experience in a healthcare setting is a plus, but we welcome entry-level candidates eager to learn and grow.

About the job

About the Role

BenchMark Physical Therapy, part of Upstream Rehabilitation, is hiring a Patient Care Coordinator for its Johnson City, TN clinic. This role keeps daily operations running smoothly and ensures patients feel welcome and supported from the moment they arrive.

What You’ll Do

  • Greet patients and visitors with a positive, friendly attitude
  • Schedule appointments based on referrals from patients and healthcare providers
  • Verify insurance coverage and handle patient payments
  • Keep the front office organized and efficient
  • Take on additional duties as assigned

Benefits

  • Annual paid Charity Day to support a cause important to you
  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off, plus paid holidays
  • 401K plan with company matching

How This Role Supports the Clinic

The Patient Care Coordinator - I (PCC-I) works closely with the Clinic Director to manage patient intake and practice operations. This position helps drive clinic growth by maintaining efficient procedures and upholding the values of Upstream Rehabilitation.

About BenchMark Physical Therapy

BenchMark Physical Therapy is dedicated to providing high-quality rehabilitation services and enhancing the patient experience. As a proud partner of Upstream Rehabilitation, we are committed to the health and well-being of our community.

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