About the job
YOUR ROLE
As a Sales Advisor, you will play a vital role in creating a unique customer experience. Your actions and our values will contribute to both your success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and assist them with your trend and product knowledge to find exactly what they need.
- Collaborate with your team to ensure that both the sales floor and the backroom are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to know more about the Sales Advisor role? Listen to our podcast episode and hear firsthand experiences from our team: Sales Advisor*
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, plays a part in creating an inspiring atmosphere. Together with your team, you make fashion accessible for everyone, helping our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We are looking for individuals who possess…
- a passion for fashion and a desire to create a unique shopping experience for our customers.
And individuals who…
- ideally have experience in customer service, particularly in fashion retail or similar fields.
- thrive in a dynamic and team-oriented environment.
- are communicative, creative, and curious about working with store technologies, eager to learn and grow.
- are proactive and flexible, available to work on Fridays and/or Saturdays.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business divisions. We believe that outstanding design, affordable prices, and sustainable solutions can coexist. Our customers are at the center of all our decisions, and our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members benefit from attractive perks and a variety of development opportunities worldwide.
