Senior Customer Success Manager

Exciting Opportunity for Fall! Join Us for the New School Year!Gersh Autism Academy in Bellevue, WA is seeking a passionate and dedicated Certified Special Education Teacher to take on the role of Primary Educator for our students. With class sizes limited to 6-8 students per teacher, we are committed to providing a personalized learning experience tailored to each child's unique needs. Your key responsibilities will include leading instructional programs, communicating with parents and caregivers, and fostering a supportive educational environment both in-person and through distance learning.Key Responsibilities:Lead daily instructional programs aimed at enhancing student achievement through in-school instruction.Engage with parents and caretakers to ensure their child's successful participation and development.Develop and implement individualized education plans (IEPs) to meet the diverse needs of students.Assess student progress and adapt teaching methods accordingly to maximize learning outcomes.Collaborate with multidisciplinary teams to provide holistic support to students.

About the RoleJoin UniUni and explore exciting career opportunities that allow you to develop your skills and broaden your experience. We believe in nurturing talent through both lateral and upward movements, enabling you to build a fulfilling career. If you’re eager to be part of a dynamic team that values hard work and fun, we encourage you to apply online and share your vision for contributing to our success story.ResponsibilitiesAssist with receiving, dispatching, inspecting, handling, and stocking incoming products.Manage returns by counting and confirming quantities, assessing conditions, and completing necessary paperwork.Coordinate shipment pickups, communicate with delivery drivers, and manage scheduling.Maintain effective communication with various departments within the organization.Provide remote support for outbound operations and oversee a warehouse in New Orleans.

About the RoleAt UniUni, we provide our employees with exciting opportunities to advance their careers. We emphasize lateral career moves just as much as vertical promotions, believing that all roles contribute to skill development, broaden experience, and foster rewarding careers. If you are eager to join a dynamic team at UniUni, where hard work meets enjoyment, we encourage you to apply and share how you can contribute to our success story.Key ResponsibilitiesAssist in receiving, dispatching, inspecting, handling, and stocking inbound products.Process returns by counting and confirming quantities, assessing condition, and completing necessary paperwork.Coordinate shipment pickups by contacting delivery drivers and managing schedules.Maintain effective communication with other departments within the company.Quickly respond to customer inquiries, resolve issues, and relay service matters to supervisors.

Join a dynamic and collaborative team dedicated to driving performance and excellence in the Affordable Housing sector! At Berkadia, we pride ourselves on offering top-tier investment sales resources, cutting-edge technology that integrates local expertise with capital markets knowledge, and a cohesive mortgage banking and servicing platform to support your success. Elevate your career within a culture that champions both personal and professional growth. Be Backed by the Best. Be Berkadia. As a Senior Financial Analyst, you will be a vital player in understanding the market dynamics impacting Affordable Multifamily Commercial Real Estate. Your role will involve conducting thorough financial analyses to evaluate these assets, assisting our Investment Sales Advisors with financial insights, and preparing market data for client-facing documentation and presentations. This position is ideal for individuals who aspire to grow within Berkadia, are driven by results, and are passionate about the Affordable Housing sector. You will engage in quantitative analysis and financial modeling, complemented by qualitative assessments and practical business applications. In this innovative role, you will: Lead the analysis of P&L statements and rent rolls, offering strategic insights and actionable recommendations. Interpret complex Regulatory Agreements with precision. Manage databases tracking investment sales activity, construction pipelines, and real estate metrics. Create and present complex financial analyses, providing strategic recommendations to clients. Occasionally present your analyses to clients. Review industry surveys, benchmarks, and demographic trends to spot opportunities and risks for clients. Conduct active research, writing, and proofing of market intelligence for marketing materials. Prepare and deliver analysis results clearly, using graphics and charts. Demonstrate leadership in prioritizing tasks and managing multiple assignments in a fast-paced team environment. Leverage market intelligence to narrate the story behind the deal. Perform other duties as assigned. To excel in this role, you should possess: A Bachelor's degree in Finance, Accounting, Economics, or a related field. Strong analytical skills and proficiency in financial modeling. Excellent communication and presentation skills. Ability to work collaboratively in a team-oriented environment. A proactive approach to problem-solving and a passion for the Affordable Housing sector.

Position Overview:Join our dynamic team at Verra Mobility as a Senior Scrum Master, where you will spearhead agile delivery initiatives for our cross-functional teams within the Commercial Services sector. Your primary responsibilities will include facilitating Scrum ceremonies, eliminating obstacles, and nurturing a culture of continuous improvement, accountability, and transparency. Collaborate with program managers, product owners, engineers, and other key stakeholders to ensure the timely and exceptional delivery of business objectives.The ideal candidate will demonstrate a strong sense of ownership and a results-driven mindset, possessing the ability to drive change while thriving in a collaborative, geographically diverse agile environment. Utilize your servant leadership skills to empower, energize, and motivate our teams. This position resides within a center of excellence framework in the Verra Mobility Program Management Office.Essential Responsibilities:Act as Scrum Master for multiple agile teams, influencing the successful delivery of high-impact and cross-functional initiatives.Manage CS enterprise release and sprint delivery metrics.Facilitate key Scrum ceremonies such as sprint planning, daily stand-ups, backlog refinement, reviews, and retrospectives.Drive continuous improvement by identifying and addressing process inefficiencies; serve as the Lean-Agile champion and change agent within your aligned program or value stream.Shield the team from distractions to maintain a healthy and productive work environment.Collaborate with Product Owners on backlog management and priority alignment.Monitor and report on delivery metrics (velocity, burndown, etc.) to optimize team performance.Remove roadblocks and act as an escalation point for delivery challenges.Coordinate with other Scrum Masters and stakeholders to ensure team alignment.Serve as a subject matter expert on agile, lean, and Scrum methodologies, implementing effective scaling practices, processes, and tools.

Join our dynamic team as an End-User Engagement and Adoption Specialist, where you will play a pivotal role in enhancing user experiences and driving the adoption of innovative solutions. You will collaborate with cross-functional teams to create effective engagement strategies that promote user satisfaction and maximize the utilization of our services.

Cresta is dedicated to transforming customer interactions into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform merges the power of artificial intelligence with human insight to empower contact centers to unearth customer insights, automate conversations and streamline inefficient processes, enabling every team member to operate more efficiently and effectively. Established in collaboration with the esteemed Stanford AI lab, Cresta boasts a leadership team that includes Sebastian Thrun, a visionary known for his work with Google X, Waymo, and Udacity, as well as CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI platform, along with Tim Shi, an early member of OpenAI.Join us on this exciting journey to redefine the future of work with AI. The evolution of the workplace starts here at Cresta.

Why Join Us? Become a champion for patients with rare diseases At Ultragenyx, we are committed to taking meaningful actions that address the needs of our patients and our team members. We aim to lead the future of rare disease medicine by exploring avenues that others in the biopharma sector may overlook. Our mission involves challenging the norms and establishing innovative models to ensure that more patients and caregivers can access transformative therapies. We prioritize science, adopt a rapid development strategy, create fair-priced medications, and foster a collaborative environment that resonates with patients' needs. Our dedication to patient care extends to our employees, making our culture a vital aspect of Ultragenyx. We strive to cultivate a supportive and inclusive atmosphere that promotes continuous learning and personal development, enabling our team members to flourish both professionally and personally. Ultimately, we aspire to be an organization that our loved ones would be proud to be a part of. If you are eager to make a significant impact, deliver exceptional work throughout your career, and experience substantial personal growth, we invite you to join our team.Position Summary:ultraimpact – Transform lives for those who need it the mostWe are in search of experienced UltraCare Liaisons (UCLs) to advocate for Ultragenyx within the Rare Disease Community, specifically promoting Dojolvi for treating long chain fatty oxidation disorders (LC-FAOD). As we prepare for the potential launch of two novel gene therapies in MPSIIIA and GSD1a, we seek motivated individuals who are ready to manage their own business within a designated territory. Candidates should possess strong business acumen, the ability to enact change through creative solutions, excellent communication skills, and a consistent track record of achieving sales targets.

Why Join Us? Become a champion for patients with rare diseases At Ultragenyx, we are dedicated to making a significant impact on the lives of our patients and our team members. Our vision is to spearhead the advancement of rare disease medicine by venturing where traditional biopharmaceutical companies hesitate. This involves challenging the conventional approach to create a transformative model that benefits patients and caregivers through innovative treatments. Our methodology includes rigorous scientific inquiry, a swift development process, producing affordable medicines, and fostering a collaborative ecosystem to connect with patients meaningfully. We are also committed to nurturing our employees, making our culture a fundamental aspect of Ultragenyx. We prioritize creating a supportive and inclusive environment that fosters profound learning and growth, enabling our team to excel both professionally and personally. Ultimately, we aspire to be an organization that our family and friends would feel proud to be a part of. If you are looking to make a meaningful impact and do the best work of your career while achieving personal and professional growth, we invite you to join our team.Position Summary:Ultra dedicated – Your biggest challenges yield rare possibilitiesUltragenyx is seeking a dynamic and experienced physician to lead our Gene Therapy Treatment Team. This role will be pivotal in medical affairs within the gene therapy portfolio, focusing initially on GSDIa and MPS IIIA, with plans to launch two gene therapies this year. You will play an essential role in providing clinical and scientific education to gene therapy treatment centers, ensuring patients receive their one-time therapy effectively and achieve optimal therapeutic outcomes.

Join our dynamic team at SanMar as a Cart Builder, where you will play a crucial role in assembling and preparing products for distribution. This position involves working collaboratively within our warehouse environment to ensure efficient operations and high-quality standards.Shift: 1 PM - 9:30 PM

Join Semperis as a Crisis Management Consultant and help organizations navigate the complexities of cyber crisis management. We are committed to creating a workplace where individuals feel valued and empowered, leading to their best performance. Recognized as one of America’s Fastest-Growing Cybersecurity Companies, we prioritize purpose, growth, and balance in our employee experience.Position OverviewAs a Senior Solutions Consultant within our Professional Services team, you will play a pivotal role in guiding enterprises through resilience transformation using our Semperis Ready1 cyber crisis management platform. In this client-facing role, you will assess readiness, deploy solutions, and provide expert guidance tailored to each organization’s unique challenges.Your blend of cybersecurity expertise and consultative approach will help clients identify gaps in their crisis response capabilities and develop actionable roadmaps for improvement.Key ResponsibilitiesAct as a primary consultant for Ready1 platform deployments across a diverse range of enterprise clients, ensuring effective onboarding and implementation.Conduct comprehensive assessments of clients' crisis management and incident response frameworks, identifying areas for enhancement.Develop tailored maturity roadmaps and playbooks aligned with industry regulations and best practices (e.g., SEC, CIRCIA, NIST, ISO 22301).Facilitate tabletop exercises and executive simulations to enhance crisis response coordination and decision-making processes.Deliver executive business reviews, translating technical insights into strategic business narratives.Collaborate with cross-functional teams to foster continuous improvement and ensure that customer feedback informs platform innovation.

Join AWP Safety as a dedicated Traffic Control Flagger and play a vital role in ensuring the safety and smooth operation of traffic at construction sites. As a Traffic Control Flagger, you will be responsible for directing vehicles and pedestrians safely around work zones, following established safety protocols, and communicating effectively with both the public and your team.

Company DescriptionAt Olsson, we are committed to engineering and designing innovative solutions that enhance the world we inhabit. We prioritize responsiveness, transparency, and results, aiming to benefit our team, clients, and the company as a whole.As a people-centric firm, our greatest asset is our team. This focus fosters an environment that promotes growth and creativity, cultivating a unique culture at Olsson. We believe in developing our people alongside our business, ultimately leaving a positive impact on society.Job DescriptionAs a Senior Civil Designer specializing in grading and utility for data centers, you will engage in complex, multidisciplinary projects in a collaborative team environment. Your role will entail working closely with licensed engineers to develop plans and calculations using your expertise in Civil 3D and CAD software. In addition to producing sheets, you will independently design utilities and surfaces under the supervision of an engineer.In this position, advanced skills in Civil 3D and CAD software are essential for crafting precise and efficient design solutions, allowing you to produce detailed drawings and models that clearly communicate design intent. The scope of projects typically begins at approximately 20 acres and can extend beyond 200 acres for a single campus. Projects will require designing with Pipe Networks, Pressure Pipe Networks, and Surfaces that include Corridors and Feature Lines, presenting a unique challenge and opportunity to contribute to significant engineering-driven initiatives.

At AXS, we are dedicated to forging connections between fans and their favorite artists and teams. Each year, we facilitate the sale of millions of tickets to a vast array of awe-inspiring events, ranging from concerts and festivals to sports and theater, all hosted in some of the world’s most iconic venues. Since our inception in 2011, we have continually advanced the industry, enhancing the fan experience by simplifying event discovery, optimizing seating selection, and delivering unforgettable live entertainment. Our commitment to innovation drives our evolution within the industry, and we are excited to continue leading the way.We are fervent about enhancing the fan experience and delivering transformative solutions to our clients. We seek intelligent, driven individuals who are eager to contribute their passion and innovative ideas while collaborating with some of the brightest minds in technology and entertainment.The RoleThe Vice President of Contact Center is a pivotal leadership position responsible for ensuring outstanding customer experiences and operational excellence within our global support organization. This role involves spearheading the Support organization strategy, harnessing the power of emerging technologies and artificial intelligence (AI) to elevate AXS's customer support model and expand our operational capabilities to cater to the diverse needs of our clientele.Your ResponsibilitiesStrategic Leadership: Formulate and implement a global contact center strategy that aligns with corporate objectives, fosters innovation, and enhances customer satisfaction.Operational Excellence: Oversee daily operations of North American contact centers, ensuring high performance, efficiency, and adherence to service standards. Ensure consistency in global CSAT, NPS, PCI, and branding policies, meeting minimum standards.Customer Experience Management: Advocate for exceptional customer experiences by integrating customer feedback into support strategies. Develop global initiatives aimed at boosting customer satisfaction, loyalty, and retention while addressing complex issues to align with our vision.Financial Oversight: Create and manage the contact center budget, identifying opportunities for cost savings and operational enhancements.Team Development: Lead, mentor, and cultivate a high-performing team of contact center professionals across multiple regions, fostering a culture of excellence and continuous improvement.Technology and Innovation: Stay abreast of industry trends and technologies, implementing cutting-edge solutions to optimize contact center performance. Leverage AI and advanced technologies to enhance AXS customer support service delivery and satisfaction.

Join GitLab as a Senior Legal Counsel for the APAC region, where you will play a pivotal role in providing legal guidance and support to our operations across Asia-Pacific. In this fully remote position, you will collaborate with cross-functional teams, ensuring compliance with local laws and regulations while facilitating business growth. Your expertise in corporate law, contract negotiations, and regulatory frameworks will be essential as we expand our footprint in the region.

Join our dedicated team as a Barricade Setter / Traffic Control Flagger in Fort Worth. You will play a crucial role in ensuring the safety and efficiency of traffic flow during construction and maintenance projects. Your responsibilities will include setting up and maintaining traffic control devices, directing traffic, and ensuring compliance with safety regulations.

About UsAt LangChain, we are dedicated to making intelligent agents a commonplace reality. Our mission is to provide the foundational tools for agent engineering, empowering developers to transition from initial prototypes to fully operational AI agents that teams can depend on. Originating from our widely embraced open-source tools, we have expanded to deliver a comprehensive platform for the construction, assessment, deployment, and management of agents at scale.Having secured $125 million in Series B funding from esteemed investors such as IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are at an exciting juncture where we are continuously innovating new products. Our growth is accelerating, and every team member has a significant impact on shaping both our products and our collaborative work environment. LangChain is a place where your contributions will directly influence the real-world application of this transformative technology.Currently, our offerings, including LangChain, LangGraph, LangSmith, and Fleet, are trusted by teams delivering real AI products across startups and established enterprises alike. Millions of developers rely on LangChain to drive AI initiatives for companies such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500.About the Role:We are in search of a talented GTM Engineer who will not just utilize our tools but serve as the

At Bozzuto, every member of our team is united by a strong commitment to positively impacting the lives of those around us. We embody this mission daily through the design, construction, management, and maintenance of unique living spaces. Whether it's the talent within our communities or the expertise of our property operations teams, we collaborate to create extraordinary experiences for our clients, residents, and colleagues.Our team is dedicated to providing exceptional experiences to everyone we serve, fostering a welcoming and inclusive environment where teamwork flourishes. Driven by our core values of concern, creativity, passion, and the pursuit of excellence, we inspire one another to reach new heights, unlock our full potential, and achieve the extraordinary.Primary Responsibilities:As a Leasing Consultant, you possess a genuine desire to enhance people's days and build meaningful connections. Your innate ability to create a welcoming atmosphere makes you adept at addressing our customers' needs.Your primary responsibilities include:Transforming leads into community tours by proactively following up with prospects and sharing valuable insights about the community and neighborhood.Conducting engaging and personalized tours of the apartment community that lead to new leases.Fostering brand loyalty by ensuring a consistently outstanding resident experience.Generating awareness and excitement through social media engagement.Working weekends when potential residents are exploring their new home—three weekends per month with two weekdays off.

About CorgiCorgi is an innovative full-stack insurance carrier dedicated to creating superior and efficient insurance products specifically designed for startups. Unlike traditional brokers, we underwrite and issue policies directly, minimizing handoffs and reducing friction. By eliminating intermediaries, we can customize coverage to align closely with how companies operate and assess risk with increased efficiency.About the RoleHaving successfully raised over $108 million to revolutionize insurance from the ground up, we are now focused on assembling a dynamic team that will lead our growth.As our first dedicated People hire, you will be responsible for every aspect of talent acquisition and retention. This includes recruiting, people operations, company culture, compensation, and much more. We seek a proactive individual who thrives in a fast-paced environment, enjoys building processes from the ground up, and possesses a strong hunter mentality.Key ResponsibilitiesOversee full-cycle recruiting across all departments: sourcing, closing candidates, and more.Establish repeatable hiring playbooks tailored by role and team.Implement and manage core people operations functions: HRIS, payroll, onboarding, and compliance.Develop compensation frameworks, leveling structures, and performance evaluation processes as we grow.Intentionally shape company culture through effective systems and standards, beyond mere perks.Collaborate directly with leadership on strategic headcount planning and organizational design.QualificationsMinimum of 3 years experience building a people function from the ground up in a high-growth startup environment.Exceptional sourcing skills, with a knack for identifying competitive candidates through creative channels beyond LinkedIn.Hands-on experience with modern recruiting tools and ATS platforms (currently utilizing Ashby).A strong balance between operational detail and strategic thinking regarding organizational health.Highly self-motivated and resourceful – able to construct a framework while navigating challenges!Preferred QualificationsExperience in hiring enterprise or technical talent.Background in technology or SaaS sales.Familiarity with the insurance or financial services industry.Why Join Us?Become an integral part of a groundbreaking insurance company.

AWP Safety is seeking a dedicated Customer Relations Collections Specialist to join our dynamic team in Santa Ana, California. In this role, you will be responsible for managing customer accounts, ensuring timely collections, and fostering positive relationships with clients. You will play a vital role in maintaining our company's reputation for excellent customer service while meeting financial goals.