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Join our team as a Housekeeping Manager at the prestigious Auberge Resorts Collection in beautiful Playa del Carmen. In this pivotal role, you will oversee daily housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction are met. You will lead and motivate a dedicated team, manage budgets, and implement training programs to maintain our reputation for excellence.
Join our team as a Housekeeping Manager at the prestigious Auberge Resorts Collection in beautiful Playa del Carmen. In this pivotal role, you will oversee daily housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction are met. You will lead and motivate a dedicated team, manage budgets, and implement training programs to…
Join Instructure as a Project Manager and be a vital part of our innovative team in driving excellence throughout our projects. As a Project Manager, you will oversee project planning, execution, and delivery, ensuring alignment with strategic objectives while managing resources effectively. Your expertise will help us maintain high standards of quality and efficiency.
We are seeking a dedicated and experienced Security and Protection Manager to join our dynamic team at Bosch Group in Celaya. In this role, you will be responsible for overseeing our security operations, ensuring the safety and protection of our personnel and assets. You will implement and manage security protocols, conduct risk assessments, and collaborate with local authorities to enhance our security measures.The ideal candidate will have strong leadership skills, a deep understanding of security systems, and the ability to respond effectively to emergencies. You will play a vital role in fostering a safe working environment for all employees.
As a leading global transformation partner, Welocalize accelerates the international business journey for brands and companies, enabling them to connect, engage, and expand their reach to diverse audiences. With expertise in multilingual content transformation services, we offer translation, localization, and adaptation solutions in over 250 languages, supported by a robust network of more than 400,000 in-country linguistic experts. Committed to innovation in language services, Welocalize provides top-tier training data transformation solutions for NLP-driven machine learning, seamlessly integrating technology with human intelligence for the collection, annotation, and evaluation of all content types. Our dedicated team operates across North America, Europe, and Asia, serving clients in key global markets. Visit us at www.welocalize.com.The successful candidate will effectively manage the planning, execution, tracking, delivery, and closure of client projects. As a Project Manager, you will interpret client requirements and coordinate with our global team to fulfill these needs, crafting tailored solutions in alignment with Welocalize's four pillars of Customer Service, Quality, Innovation, and Global Teamwork.The ideal candidate is an enthusiastic and adaptable professional, capable of fostering strong relationships within the project team and thriving in a fast-paced environment.
Beeflow delivers scientifically proven pollination services that help producers increase crop yields. The company uses patented technologies like ToBEE™ and MaxPoll™ and works with leading producers such as Louis Dreyfus, Unifrutti, Agrovision, Fall Creek, and Driscoll's. With operations in Mexico, the United States, Peru, Chile, and Brazil, Beeflow combines scientific research with disciplined operations to support agricultural producers. The company is backed by investors from agriculture and technology sectors. More information is available at www.beeflow.com. Role overview The Strategic Account Manager will play a key role in Beeflow’s growth in Mexico. This position blends agronomy with business development, focusing first on expanding revenue in the berry sector and later broadening into other crops. What you will do Lead the full sales cycle: Oversee prospecting through contract closure to grow revenue and consolidate berry acreage, including blueberries, raspberries, and blackberries. Expand strategically: Identify and develop new markets in crops such as avocado and tomato to diversify Beeflow’s reach in Mexico. Manage key accounts: Act as a technical and commercial advisor to major producers, conduct field visits, deliver performance reports, and help address agronomic challenges. Coordinate globally: Collaborate with R&D and Operations teams in North America to maintain technical standards and deliver strong customer service. Represent the brand: Attend industry events and position Beeflow’s management as a market benchmark. Support growth: Start as an independent contributor, with the opportunity to build and lead a support team as Beeflow expands. Drive operational excellence: Use CRM tools to manage the sales process, track prospects, and generate ongoing demand. Location This role is based in Guadalajara, Guadalajara, Mexico.
Jobgether is looking for a Marketplace & Merchandising Manager based in Mexico. This role centers on strengthening our online marketplace and shaping merchandising strategies that attract customers and support sales growth. Role overview The Marketplace & Merchandising Manager works with teams across the company to keep our product offerings in step with market trends and shifting customer interests. The position requires a balance of creative thinking and data-driven decision making to keep our marketplace competitive and appealing. What you will do Develop and implement merchandising plans to increase engagement and sales Work with cross-functional teams to align product selection and presentation with customer needs Monitor and analyze performance metrics to adjust strategies and improve marketplace results Requirements Experience in merchandising or marketplace management Strong analytical skills for interpreting sales and performance data Ability to collaborate effectively with various teams
Join Our Business Development Team! We are seeking an accomplished Manager of Institutional Partnerships & Procurement to take charge of our crucial partner and vendor relationships that facilitate our daily operations. This role is pivotal, focusing on institutional and operational partnerships rather than sales, to ensure our business runs smoothly, efficiently, and in alignment with our long-term strategic goals. Your Key Responsibilities: Develop and maintain strong relationships with institutional and operational partners essential for daily functions. Serve as the primary contact for partner performance, resolution of issues, and escalations. Ensure partners adhere to SLAs, contractual obligations, and operational standards. Identify partner dependencies, risks, and inefficiencies, proposing actionable mitigation strategies. Oversee procurement processes for non-commercial sectors within the organization. Manage vendor selection, negotiation, contract renewals, and lifecycle management. Drive initiatives for cost optimization, vendor consolidation, and contract standardization. Work closely with Legal, Finance, Compliance, Operations, and Product teams. Provide leadership with insights into partner performance, costs, and potential risks. What Makes You an Ideal Candidate: 5–8+ years of experience in partnerships, vendor management, procurement, operations, or strategic alliances. Proficient in English and Spanish; conversational Russian is a plus. Willingness to work on-site 100% of the time. Exceptional negotiation and relationship management skills. Experience in complex or regulated environments. Proven ability to manage multiple stakeholders and vital relationships. Highly organized, detail-oriented, and driven by ownership. Background in fintech, financial services, or technology platforms is advantageous. Our Culture: Innovative Spirit: We are committed to creativity and pioneering solutions. Honest Feedback: We value open and transparent communication. Supportive Team: We foster a collaborative environment.
Join latamcent as a proactive and detail-oriented Project Manager, where you will play a vital role in managing client accounts and collaborating with internal teams. In this fast-paced environment, your organizational skills will shine as you oversee project timelines, deliverables, and execution to ensure successful project completion from initiation to delivery.You will closely collaborate with account teams, clients, and stakeholders to facilitate seamless project progression, ensuring clear communication and accountability throughout all phases.Your ResponsibilitiesProject Management & Team CoordinationAssist account teams to guarantee timely and high-quality delivery for all client initiatives.Oversee client action items, deliverables, promotions, and marketing calendar updates.Monitor tasks, timelines, and dependencies across various projects.Ensure effective communication between internal teams and external stakeholders.Document and communicate all responsibilities accurately.Marketing Calendar & PromotionsManage and update client marketing calendars and promotional schedules.Collaborate with internal teams to align marketing initiatives with agency goals.Serve as the primary contact for execution-related inquiries and updates.Ensure stakeholder alignment and communication at every project stage.Special Projects & OnboardingOversee the distribution of creative deliverables, ensuring accuracy and timely delivery.Facilitate new client onboarding by coordinating project setup, timelines, and resources.Collect and organize essential information for smooth transitions for new accounts.Work cross-functionally to position clients for long-term success.
Join our dynamic team at anotherco as a Community Manager (Project). In this pivotal role, you will engage with our community, foster relationships, and drive initiatives that resonate with our audience. Your creativity and passion for community engagement will help shape our projects and enhance our brand presence.
As a leader in the dining industry, OpenTable is dedicated to enhancing the restaurant experience for millions of diners and over 60,000 restaurant partners. With more than 25 years of innovation, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), empowers restaurants through advanced technology, allowing them to prioritize their teams, guests, and profitability, while diners can effortlessly find and reserve the ideal restaurant for any occasion.At OpenTable, every team member plays a crucial role in shaping our mission and operational excellence. Join us in a global community that includes our portfolio of metasearch brands, where hospitality is not just a value but a defining aspect of our culture.Role OverviewWe are seeking a dynamic Customer Experience (CX) Manager to spearhead a cross-functional CX team aimed at optimizing customer journeys, enhancing operational performance, and fostering automation within our global Support organization. This role will directly oversee the Quality Assurance (QA) and Support Analytics teams.Key ResponsibilitiesLead and Develop a High-Performing CX TeamProvide effective guidance, mentorship, and professional growth opportunities for the Workforce Management (WFM), data, CX supervision, and automation teams.Establish performance goals, conduct impactful one-on-one meetings, and cultivate a culture rooted in accountability, constructive feedback, and ongoing improvement.Own CX Strategy and Roadmap for SupportTransform customer insights, QA results, and operational KPIs (such as CSAT, NPS, FCR, and quality scores) into a strategic CX roadmap.Prioritize initiatives that enhance both customer experience and operational efficiency across diverse channels and regions.Drive Insights, Analytics, and Workforce PlanningLead the CX Data Analyst and Workforce Planning Analyst in developing forecasts, dashboards, and analytics that guide staffing, channel strategy, and experience enhancements.Utilize Snowflake, SQL, and Tableau for reporting to analyze demand, contact drivers, automation performance, and agent experience, providing actionable recommendations.Lead Automation and AI OptimizationCollaborate with the Automation Analyst to assess and enhance automation performance (such as bots, self-service options, and AI tools).Establish success metrics and evaluation frameworks for new automation initiatives, ensuring they improve efficiency without compromising customer experience.
Join Our Team at KueskiAt Kueski, we are committed to enhancing the financial well-being of individuals across Mexico. Since our inception in 2012, we have emerged as the premier buy now, pay later (BNPL) and online consumer credit platform in Latin America, renowned for our cutting-edge financial solutions. Our flagship offering, Kueski Pay, ensures effortless payment experiences for both online and in-store purchases, making it the favored choice for nearly 30% of Mexico's leading e-commerce retailers. We proudly pioneered the introduction of BNPL services on Amazon Mexico.As a forward-thinking tech company, we cultivate a culture rooted in innovation, collaboration, and impactful contributions, fostering a vibrant, diverse, and inclusive work environment. Our dedication to exceptional quality and ethical business practices has garnered us numerous accolades, including being named one of the World’s Top FinTech Companies by CNBC in 2024 and recognized as one of the most ethical companies in Mexico by AMITAI. Furthermore, we have achieved certification as a Best Place to Work for LGBTQ+ Equality by HRC Equidad MX 2025 and ranked among the Best Companies for Female Talent by EFY.Role OverviewKueski is on the lookout for a seasoned Staff Product Manager to oversee the comprehensive lifecycle of strategic products that enhance customer satisfaction and drive business growth. This position is perfect for a product leader possessing keen market insights, technical expertise, and a proven record of translating insights into influential product strategies.In this pivotal role, you will define and prioritize product roadmaps, steer development from conception to launch, and collaborate with engineering, marketing, sales, and support teams to guarantee successful implementation and user adoption. Your decisions will be guided by market trends, customer feedback, and competitive analysis, shaping the future trajectory of Kueski and its strategic vision.
Join McDonald's Corporation as a Project Manager, where you will lead innovative projects that drive our brand forward. In this integral role, you will coordinate cross-functional teams, manage timelines, and ensure successful project delivery while maintaining our high standards of quality and performance.
We are seeking an experienced Interim Maintenance Manager to oversee the maintenance operations at our Acapulco location. As a key member of our management team, you will be responsible for ensuring that our facilities are safe, functional, and visually appealing for our guests. Your leadership will be crucial in maintaining high standards of quality and service.
About WatershedWatershed serves as a premier enterprise sustainability platform, empowering leading companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage climate and ESG data. Our platform facilitates the generation of audit-ready metrics for both voluntary and regulatory reporting, including CSRD, while driving significant decarbonization efforts. We seek passionate team members who are enthusiastic about product development, eager to contribute to a mission-driven startup, and excited to help shape the culture of a rapidly growing team.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and a diverse remote team across the US and Europe, we invite you to consider joining us!The RoleWe are in search of an analytical and detail-oriented manager to lead and expand our Data Specialist team in Mexico City. As a founding leader in our Mexico City office, you will lay the groundwork for our services teams in the region.The Data Specialist team collaborates directly with our clients to facilitate the ingestion of their data into Watershed. The team meticulously reviews raw data provided by customers, seeks necessary clarifications, transforms the data to align with Watershed templates, documents all transformations, and uploads it onto the platform. Our team is dedicated to delivering high-quality professional services and ensuring error-free results. As the manager, you will maintain professional service and quality standards, promote standardization, and coach the team to foster growth.This is a unique opportunity to elevate an already high-performing team within a growth-stage startup that partners with some of the world's leading companies to enhance their sustainability initiatives.You Will:Be a founding leader in our Mexico City office, exemplifying our operating principles, establishing high-quality service standards, and cultivating cultural norms.Manage and mentor a dedicated professional services team of 9 client-facing Data Specialists.Oversee team execution and throughput: plan and prioritize tasks, allocate resources across customer projects, and eliminate obstacles to ensure timely, high-quality delivery.Establish and enforce operational standards: define playbooks, templates, and review protocols to enhance accuracy, consistency, and audit readiness.Collaborate cross-functionally to derive insights, influence the product roadmap, and drive strategic initiatives that align with our mission.
At Signifyd, we empower merchants to expand their businesses with confidence by fostering trustworthy relationships with their customers. Our cutting-edge technology, paired with a dedicated team focused on client success, creates seamless shopping experiences, enabling the approval of more legitimate orders, safeguarding revenue, and ensuring customer satisfaction.Trusted by thousands of leading merchants across over 100 countries, we securely handle billions of transactions each year. Our workforce is at the core of our operations, driving our mission forward with dedication, empathy, and innovation. Join us in our mission to enable fearless commerce by assisting online retailers in delivering exceptional customer experiences and combating fraud. Discover more about our company values here!We are looking for an enthusiastic individual with a strong desire to continually learn and enhance their skills. You should possess an impressive background in managing projects within the technology sector, along with professional experience in payments, fraud investigations, recovery, and chargeback management. Your analytical mindset allows you to make data-driven decisions, and while you are detail-oriented, you also have the flexibility to maintain a broader perspective. If this resonates with you, Signifyd is the ideal workplace.As the Chargeback Manager, you will play a crucial role in our regional growth. This high-impact position involves leading a team of analysts to bring our enterprise-ready solution to life. You will collaborate across Chargebacks, Risk, Product, and Sales to ensure the successful onboarding and ongoing support of our merchants.This role presents significant opportunities for growth, learning, and leadership.
Lesaffre is seeking a dynamic Key Account Manager to join our Sales team in Mexico City. In this pivotal role, you will be responsible for nurturing strategic relationships with key clients and driving sales growth. Your expertise will contribute to our mission of providing innovative yeast and fermentation solutions across various industries.
Join Deel as a Payroll Operations Manager and play a pivotal role in managing payroll processes for our clients in Mexico. In this dynamic position, you will oversee payroll operations, ensuring accuracy and compliance while driving efficiency and innovation. Collaborate with cross-functional teams to support our growing client base and enhance payroll solutions.
As a reputable global transformation partner, Welocalize propels businesses forward by enabling brands and organizations to effectively connect with and grow their international audiences. Offering a wide range of multilingual content transformation services in translation, localization, and adaptation for over 250 languages, Welocalize boasts a robust network of more than 400,000 in-country linguistic resources. Pioneering advancements in language services, we provide high-quality training data transformation solutions tailored for NLP-driven machine learning, merging technology with human expertise to gather, annotate, and assess all varieties of content. Our dedicated team operates across North America, Europe, and Asia, delivering exceptional services to our global clientele in key markets. Visit us at www.welocalize.com.Main Purpose: The Translation Project Manager will play a pivotal role in ensuring the successful planning, execution, monitoring, delivery, and closure of client projects. This role involves collaborating with clients to understand their needs and engaging our global team to fulfill these requirements, developing tailored solutions in line with Welocalize's Four Pillars: Customer Service, Quality, Innovation, and Global Teamwork. The ideal candidate will be a proactive and calm professional, adept at nurturing relationships with the entire project team and possessing the adaptability and enthusiasm to excel in a fast-paced environment. Please note that the working hours for this role will be 9am-6pm Pacific Time.
Why this role is important:As we embark on launching a new business line in Mexico, we are seeking a dynamic leader to take charge of credit risk management from start to finish. You will be responsible for establishing the risk vision, crafting frameworks, building and managing your team, and ensuring the growth of our portfolio while effectively minimizing losses. Key Responsibilities:Develop comprehensive credit origination policies, set limits, establish pricing guidelines, and create early-warning signals, alongside feedback mechanisms for collections.Manage risk metrics by overseeing risk appetite and ensuring optimal portfolio performance; maintain live dashboards to elucidate metric fluctuations.Conduct portfolio analytics, including segmentation, stress testing, cohort analysis, and vintage tracking.Lead and nurture a team of analysts, promoting a culture rooted in data-driven decision-making and experimentation.Collaborate cross-functionally to integrate risk controls within product specifications and customer journeys, partnering closely with finance and second-line defense teams.The Perfect Fit:A minimum of 3 years of experience in credit risk management, particularly within retail or consumer lending sectors (banking or fintech).Deep understanding of scorecard design, machine learning techniques, and the use of alternative data for credit decision-making.Strong proficiency in SQL and Python/R, with practical experience in data manipulation.Demonstrated leadership capabilities — prior experience managing teams, establishing objectives and key results (OKRs), and developing analysts.A Bachelor’s degree in Finance, Economics, Engineering, or Mathematics; an MBA or CFA is a distinct advantage.A strong technical or quantitative background paired with a strategic outlook.Our Work Culture:Innovative Spirit: A commitment to creativity and groundbreaking solutions.Honest Feedback: We value open and transparent communication.Supportive Team: A collaborative community that uplifts each other.Celebrating Achievements: We recognize and celebrate our successes together.High-Tech Environment: Join a team of intelligent and innovative individuals who challenge the conventional norms of traditional finance.Benefits:Relocation support: Assistance for you and your family in relocating to Mexico.Flexible work: Options for hybrid or full-time work from our office in Mexico.
Full-time|On-site|Mexico City, Mexico City, Mexico
Indiecampers is seeking an Operations Manager based in Mexico City. This position centers on improving daily operations and ensuring a seamless customer journey. The Operations Manager will oversee logistics, refine processes, and guide a team dedicated to reliable service. Key responsibilities Manage logistics to maintain smooth and consistent operations Identify opportunities to improve existing processes and put changes into practice Lead and support a team focused on delivering efficient, effective service Work to enhance the overall experience for customers Location This role is based in Mexico City, Mexico.
Join our team as a Housekeeping Manager at the prestigious Auberge Resorts Collection in beautiful Playa del Carmen. In this pivotal role, you will oversee daily housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction are met. You will lead and motivate a dedicated team, manage budgets, and implement training programs to…
Join Instructure as a Project Manager and be a vital part of our innovative team in driving excellence throughout our projects. As a Project Manager, you will oversee project planning, execution, and delivery, ensuring alignment with strategic objectives while managing resources effectively. Your expertise will help us maintain high standards of quality and efficiency.
We are seeking a dedicated and experienced Security and Protection Manager to join our dynamic team at Bosch Group in Celaya. In this role, you will be responsible for overseeing our security operations, ensuring the safety and protection of our personnel and assets. You will implement and manage security protocols, conduct risk assessments, and collaborate with local authorities to enhance our security measures.The ideal candidate will have strong leadership skills, a deep understanding of security systems, and the ability to respond effectively to emergencies. You will play a vital role in fostering a safe working environment for all employees.
As a leading global transformation partner, Welocalize accelerates the international business journey for brands and companies, enabling them to connect, engage, and expand their reach to diverse audiences. With expertise in multilingual content transformation services, we offer translation, localization, and adaptation solutions in over 250 languages, supported by a robust network of more than 400,000 in-country linguistic experts. Committed to innovation in language services, Welocalize provides top-tier training data transformation solutions for NLP-driven machine learning, seamlessly integrating technology with human intelligence for the collection, annotation, and evaluation of all content types. Our dedicated team operates across North America, Europe, and Asia, serving clients in key global markets. Visit us at www.welocalize.com.The successful candidate will effectively manage the planning, execution, tracking, delivery, and closure of client projects. As a Project Manager, you will interpret client requirements and coordinate with our global team to fulfill these needs, crafting tailored solutions in alignment with Welocalize's four pillars of Customer Service, Quality, Innovation, and Global Teamwork.The ideal candidate is an enthusiastic and adaptable professional, capable of fostering strong relationships within the project team and thriving in a fast-paced environment.
Beeflow delivers scientifically proven pollination services that help producers increase crop yields. The company uses patented technologies like ToBEE™ and MaxPoll™ and works with leading producers such as Louis Dreyfus, Unifrutti, Agrovision, Fall Creek, and Driscoll's. With operations in Mexico, the United States, Peru, Chile, and Brazil, Beeflow combines scientific research with disciplined operations to support agricultural producers. The company is backed by investors from agriculture and technology sectors. More information is available at www.beeflow.com. Role overview The Strategic Account Manager will play a key role in Beeflow’s growth in Mexico. This position blends agronomy with business development, focusing first on expanding revenue in the berry sector and later broadening into other crops. What you will do Lead the full sales cycle: Oversee prospecting through contract closure to grow revenue and consolidate berry acreage, including blueberries, raspberries, and blackberries. Expand strategically: Identify and develop new markets in crops such as avocado and tomato to diversify Beeflow’s reach in Mexico. Manage key accounts: Act as a technical and commercial advisor to major producers, conduct field visits, deliver performance reports, and help address agronomic challenges. Coordinate globally: Collaborate with R&D and Operations teams in North America to maintain technical standards and deliver strong customer service. Represent the brand: Attend industry events and position Beeflow’s management as a market benchmark. Support growth: Start as an independent contributor, with the opportunity to build and lead a support team as Beeflow expands. Drive operational excellence: Use CRM tools to manage the sales process, track prospects, and generate ongoing demand. Location This role is based in Guadalajara, Guadalajara, Mexico.
Jobgether is looking for a Marketplace & Merchandising Manager based in Mexico. This role centers on strengthening our online marketplace and shaping merchandising strategies that attract customers and support sales growth. Role overview The Marketplace & Merchandising Manager works with teams across the company to keep our product offerings in step with market trends and shifting customer interests. The position requires a balance of creative thinking and data-driven decision making to keep our marketplace competitive and appealing. What you will do Develop and implement merchandising plans to increase engagement and sales Work with cross-functional teams to align product selection and presentation with customer needs Monitor and analyze performance metrics to adjust strategies and improve marketplace results Requirements Experience in merchandising or marketplace management Strong analytical skills for interpreting sales and performance data Ability to collaborate effectively with various teams
Join Our Business Development Team! We are seeking an accomplished Manager of Institutional Partnerships & Procurement to take charge of our crucial partner and vendor relationships that facilitate our daily operations. This role is pivotal, focusing on institutional and operational partnerships rather than sales, to ensure our business runs smoothly, efficiently, and in alignment with our long-term strategic goals. Your Key Responsibilities: Develop and maintain strong relationships with institutional and operational partners essential for daily functions. Serve as the primary contact for partner performance, resolution of issues, and escalations. Ensure partners adhere to SLAs, contractual obligations, and operational standards. Identify partner dependencies, risks, and inefficiencies, proposing actionable mitigation strategies. Oversee procurement processes for non-commercial sectors within the organization. Manage vendor selection, negotiation, contract renewals, and lifecycle management. Drive initiatives for cost optimization, vendor consolidation, and contract standardization. Work closely with Legal, Finance, Compliance, Operations, and Product teams. Provide leadership with insights into partner performance, costs, and potential risks. What Makes You an Ideal Candidate: 5–8+ years of experience in partnerships, vendor management, procurement, operations, or strategic alliances. Proficient in English and Spanish; conversational Russian is a plus. Willingness to work on-site 100% of the time. Exceptional negotiation and relationship management skills. Experience in complex or regulated environments. Proven ability to manage multiple stakeholders and vital relationships. Highly organized, detail-oriented, and driven by ownership. Background in fintech, financial services, or technology platforms is advantageous. Our Culture: Innovative Spirit: We are committed to creativity and pioneering solutions. Honest Feedback: We value open and transparent communication. Supportive Team: We foster a collaborative environment.
Join latamcent as a proactive and detail-oriented Project Manager, where you will play a vital role in managing client accounts and collaborating with internal teams. In this fast-paced environment, your organizational skills will shine as you oversee project timelines, deliverables, and execution to ensure successful project completion from initiation to delivery.You will closely collaborate with account teams, clients, and stakeholders to facilitate seamless project progression, ensuring clear communication and accountability throughout all phases.Your ResponsibilitiesProject Management & Team CoordinationAssist account teams to guarantee timely and high-quality delivery for all client initiatives.Oversee client action items, deliverables, promotions, and marketing calendar updates.Monitor tasks, timelines, and dependencies across various projects.Ensure effective communication between internal teams and external stakeholders.Document and communicate all responsibilities accurately.Marketing Calendar & PromotionsManage and update client marketing calendars and promotional schedules.Collaborate with internal teams to align marketing initiatives with agency goals.Serve as the primary contact for execution-related inquiries and updates.Ensure stakeholder alignment and communication at every project stage.Special Projects & OnboardingOversee the distribution of creative deliverables, ensuring accuracy and timely delivery.Facilitate new client onboarding by coordinating project setup, timelines, and resources.Collect and organize essential information for smooth transitions for new accounts.Work cross-functionally to position clients for long-term success.
Join our dynamic team at anotherco as a Community Manager (Project). In this pivotal role, you will engage with our community, foster relationships, and drive initiatives that resonate with our audience. Your creativity and passion for community engagement will help shape our projects and enhance our brand presence.
As a leader in the dining industry, OpenTable is dedicated to enhancing the restaurant experience for millions of diners and over 60,000 restaurant partners. With more than 25 years of innovation, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), empowers restaurants through advanced technology, allowing them to prioritize their teams, guests, and profitability, while diners can effortlessly find and reserve the ideal restaurant for any occasion.At OpenTable, every team member plays a crucial role in shaping our mission and operational excellence. Join us in a global community that includes our portfolio of metasearch brands, where hospitality is not just a value but a defining aspect of our culture.Role OverviewWe are seeking a dynamic Customer Experience (CX) Manager to spearhead a cross-functional CX team aimed at optimizing customer journeys, enhancing operational performance, and fostering automation within our global Support organization. This role will directly oversee the Quality Assurance (QA) and Support Analytics teams.Key ResponsibilitiesLead and Develop a High-Performing CX TeamProvide effective guidance, mentorship, and professional growth opportunities for the Workforce Management (WFM), data, CX supervision, and automation teams.Establish performance goals, conduct impactful one-on-one meetings, and cultivate a culture rooted in accountability, constructive feedback, and ongoing improvement.Own CX Strategy and Roadmap for SupportTransform customer insights, QA results, and operational KPIs (such as CSAT, NPS, FCR, and quality scores) into a strategic CX roadmap.Prioritize initiatives that enhance both customer experience and operational efficiency across diverse channels and regions.Drive Insights, Analytics, and Workforce PlanningLead the CX Data Analyst and Workforce Planning Analyst in developing forecasts, dashboards, and analytics that guide staffing, channel strategy, and experience enhancements.Utilize Snowflake, SQL, and Tableau for reporting to analyze demand, contact drivers, automation performance, and agent experience, providing actionable recommendations.Lead Automation and AI OptimizationCollaborate with the Automation Analyst to assess and enhance automation performance (such as bots, self-service options, and AI tools).Establish success metrics and evaluation frameworks for new automation initiatives, ensuring they improve efficiency without compromising customer experience.
Join Our Team at KueskiAt Kueski, we are committed to enhancing the financial well-being of individuals across Mexico. Since our inception in 2012, we have emerged as the premier buy now, pay later (BNPL) and online consumer credit platform in Latin America, renowned for our cutting-edge financial solutions. Our flagship offering, Kueski Pay, ensures effortless payment experiences for both online and in-store purchases, making it the favored choice for nearly 30% of Mexico's leading e-commerce retailers. We proudly pioneered the introduction of BNPL services on Amazon Mexico.As a forward-thinking tech company, we cultivate a culture rooted in innovation, collaboration, and impactful contributions, fostering a vibrant, diverse, and inclusive work environment. Our dedication to exceptional quality and ethical business practices has garnered us numerous accolades, including being named one of the World’s Top FinTech Companies by CNBC in 2024 and recognized as one of the most ethical companies in Mexico by AMITAI. Furthermore, we have achieved certification as a Best Place to Work for LGBTQ+ Equality by HRC Equidad MX 2025 and ranked among the Best Companies for Female Talent by EFY.Role OverviewKueski is on the lookout for a seasoned Staff Product Manager to oversee the comprehensive lifecycle of strategic products that enhance customer satisfaction and drive business growth. This position is perfect for a product leader possessing keen market insights, technical expertise, and a proven record of translating insights into influential product strategies.In this pivotal role, you will define and prioritize product roadmaps, steer development from conception to launch, and collaborate with engineering, marketing, sales, and support teams to guarantee successful implementation and user adoption. Your decisions will be guided by market trends, customer feedback, and competitive analysis, shaping the future trajectory of Kueski and its strategic vision.
Join McDonald's Corporation as a Project Manager, where you will lead innovative projects that drive our brand forward. In this integral role, you will coordinate cross-functional teams, manage timelines, and ensure successful project delivery while maintaining our high standards of quality and performance.
We are seeking an experienced Interim Maintenance Manager to oversee the maintenance operations at our Acapulco location. As a key member of our management team, you will be responsible for ensuring that our facilities are safe, functional, and visually appealing for our guests. Your leadership will be crucial in maintaining high standards of quality and service.
About WatershedWatershed serves as a premier enterprise sustainability platform, empowering leading companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage climate and ESG data. Our platform facilitates the generation of audit-ready metrics for both voluntary and regulatory reporting, including CSRD, while driving significant decarbonization efforts. We seek passionate team members who are enthusiastic about product development, eager to contribute to a mission-driven startup, and excited to help shape the culture of a rapidly growing team.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and a diverse remote team across the US and Europe, we invite you to consider joining us!The RoleWe are in search of an analytical and detail-oriented manager to lead and expand our Data Specialist team in Mexico City. As a founding leader in our Mexico City office, you will lay the groundwork for our services teams in the region.The Data Specialist team collaborates directly with our clients to facilitate the ingestion of their data into Watershed. The team meticulously reviews raw data provided by customers, seeks necessary clarifications, transforms the data to align with Watershed templates, documents all transformations, and uploads it onto the platform. Our team is dedicated to delivering high-quality professional services and ensuring error-free results. As the manager, you will maintain professional service and quality standards, promote standardization, and coach the team to foster growth.This is a unique opportunity to elevate an already high-performing team within a growth-stage startup that partners with some of the world's leading companies to enhance their sustainability initiatives.You Will:Be a founding leader in our Mexico City office, exemplifying our operating principles, establishing high-quality service standards, and cultivating cultural norms.Manage and mentor a dedicated professional services team of 9 client-facing Data Specialists.Oversee team execution and throughput: plan and prioritize tasks, allocate resources across customer projects, and eliminate obstacles to ensure timely, high-quality delivery.Establish and enforce operational standards: define playbooks, templates, and review protocols to enhance accuracy, consistency, and audit readiness.Collaborate cross-functionally to derive insights, influence the product roadmap, and drive strategic initiatives that align with our mission.
At Signifyd, we empower merchants to expand their businesses with confidence by fostering trustworthy relationships with their customers. Our cutting-edge technology, paired with a dedicated team focused on client success, creates seamless shopping experiences, enabling the approval of more legitimate orders, safeguarding revenue, and ensuring customer satisfaction.Trusted by thousands of leading merchants across over 100 countries, we securely handle billions of transactions each year. Our workforce is at the core of our operations, driving our mission forward with dedication, empathy, and innovation. Join us in our mission to enable fearless commerce by assisting online retailers in delivering exceptional customer experiences and combating fraud. Discover more about our company values here!We are looking for an enthusiastic individual with a strong desire to continually learn and enhance their skills. You should possess an impressive background in managing projects within the technology sector, along with professional experience in payments, fraud investigations, recovery, and chargeback management. Your analytical mindset allows you to make data-driven decisions, and while you are detail-oriented, you also have the flexibility to maintain a broader perspective. If this resonates with you, Signifyd is the ideal workplace.As the Chargeback Manager, you will play a crucial role in our regional growth. This high-impact position involves leading a team of analysts to bring our enterprise-ready solution to life. You will collaborate across Chargebacks, Risk, Product, and Sales to ensure the successful onboarding and ongoing support of our merchants.This role presents significant opportunities for growth, learning, and leadership.
Lesaffre is seeking a dynamic Key Account Manager to join our Sales team in Mexico City. In this pivotal role, you will be responsible for nurturing strategic relationships with key clients and driving sales growth. Your expertise will contribute to our mission of providing innovative yeast and fermentation solutions across various industries.
Join Deel as a Payroll Operations Manager and play a pivotal role in managing payroll processes for our clients in Mexico. In this dynamic position, you will oversee payroll operations, ensuring accuracy and compliance while driving efficiency and innovation. Collaborate with cross-functional teams to support our growing client base and enhance payroll solutions.
As a reputable global transformation partner, Welocalize propels businesses forward by enabling brands and organizations to effectively connect with and grow their international audiences. Offering a wide range of multilingual content transformation services in translation, localization, and adaptation for over 250 languages, Welocalize boasts a robust network of more than 400,000 in-country linguistic resources. Pioneering advancements in language services, we provide high-quality training data transformation solutions tailored for NLP-driven machine learning, merging technology with human expertise to gather, annotate, and assess all varieties of content. Our dedicated team operates across North America, Europe, and Asia, delivering exceptional services to our global clientele in key markets. Visit us at www.welocalize.com.Main Purpose: The Translation Project Manager will play a pivotal role in ensuring the successful planning, execution, monitoring, delivery, and closure of client projects. This role involves collaborating with clients to understand their needs and engaging our global team to fulfill these requirements, developing tailored solutions in line with Welocalize's Four Pillars: Customer Service, Quality, Innovation, and Global Teamwork. The ideal candidate will be a proactive and calm professional, adept at nurturing relationships with the entire project team and possessing the adaptability and enthusiasm to excel in a fast-paced environment. Please note that the working hours for this role will be 9am-6pm Pacific Time.
Why this role is important:As we embark on launching a new business line in Mexico, we are seeking a dynamic leader to take charge of credit risk management from start to finish. You will be responsible for establishing the risk vision, crafting frameworks, building and managing your team, and ensuring the growth of our portfolio while effectively minimizing losses. Key Responsibilities:Develop comprehensive credit origination policies, set limits, establish pricing guidelines, and create early-warning signals, alongside feedback mechanisms for collections.Manage risk metrics by overseeing risk appetite and ensuring optimal portfolio performance; maintain live dashboards to elucidate metric fluctuations.Conduct portfolio analytics, including segmentation, stress testing, cohort analysis, and vintage tracking.Lead and nurture a team of analysts, promoting a culture rooted in data-driven decision-making and experimentation.Collaborate cross-functionally to integrate risk controls within product specifications and customer journeys, partnering closely with finance and second-line defense teams.The Perfect Fit:A minimum of 3 years of experience in credit risk management, particularly within retail or consumer lending sectors (banking or fintech).Deep understanding of scorecard design, machine learning techniques, and the use of alternative data for credit decision-making.Strong proficiency in SQL and Python/R, with practical experience in data manipulation.Demonstrated leadership capabilities — prior experience managing teams, establishing objectives and key results (OKRs), and developing analysts.A Bachelor’s degree in Finance, Economics, Engineering, or Mathematics; an MBA or CFA is a distinct advantage.A strong technical or quantitative background paired with a strategic outlook.Our Work Culture:Innovative Spirit: A commitment to creativity and groundbreaking solutions.Honest Feedback: We value open and transparent communication.Supportive Team: A collaborative community that uplifts each other.Celebrating Achievements: We recognize and celebrate our successes together.High-Tech Environment: Join a team of intelligent and innovative individuals who challenge the conventional norms of traditional finance.Benefits:Relocation support: Assistance for you and your family in relocating to Mexico.Flexible work: Options for hybrid or full-time work from our office in Mexico.
Full-time|On-site|Mexico City, Mexico City, Mexico
Indiecampers is seeking an Operations Manager based in Mexico City. This position centers on improving daily operations and ensuring a seamless customer journey. The Operations Manager will oversee logistics, refine processes, and guide a team dedicated to reliable service. Key responsibilities Manage logistics to maintain smooth and consistent operations Identify opportunities to improve existing processes and put changes into practice Lead and support a team focused on delivering efficient, effective service Work to enhance the overall experience for customers Location This role is based in Mexico City, Mexico.