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Remote Customer Service Representative

remote-vaRemote — Davao, Davao (Region XI), Philippines
Remote Full-time

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Experience Level

Experience

Qualifications

Qualifications: Outstanding verbal and written communication skills. Strong problem-solving abilities and excellent organizational skills. Prior experience in customer service or property management is advantageous. Comfortable working in a remote setting and proficient with technology. Ability to effectively manage time and multitask in a fast-paced environment.

About the job

Job Title: Remote Customer Service Representative

Company Overview:
Join our innovative management company dedicated to providing exemplary service to our tenants. We strive to foster a collaborative and supportive work culture where every team member can thrive.

Job Description:
We are looking for a dedicated and professional Customer Service Representative to efficiently address tenant inquiries, facilitate service requests, and oversee communications related to rent. This fully remote role offers a perfect work-life balance alongside a robust support team to ensure your success.

Key Responsibilities:

  • Respond swiftly and courteously to tenant inquiries via phone and email.
  • Coordinate service calls and ensure prompt resolution of tenant issues.
  • Manage rent-related communications, including payment updates and general queries.
  • Maintain precise records of interactions and transactions using our CRM system.
  • Collaborate with the back support team to effectively address tenant needs.

About remote-va

Our company is committed to delivering outstanding service in property management while nurturing a supportive and inclusive workplace.

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