Remote Customer Service Representative

Job Title: Fire Alarm System Expert – Service Department Manager Location: Remote Work Job Type: Full-TimeOverview:We are on the lookout for a highly skilled Fire Alarm System Expert to take charge of our Service Department. The successful candidate will manage day-to-day operations, facilitate smooth communication with clients, schedule service appointments…

Are you a talented engineer with a passion for design and drafting? Do you possess experience in fire sprinkler systems along with the technical expertise to implement them effectively? If so, this opportunity may be the ideal fit for you! About the RoleAs a Fire Sprinkler Engineer Drafter, you will be instrumental in the design and drafting of fire sprinkler systems that adhere to safety and compliance regulations. You will work collaboratively with project teams, generate precise technical drawings, and apply engineering principles to guarantee accuracy and operational efficiency.This position is perfect for an engineer with drafting skills who is well-versed in fire sprinkler concepts and proficient in industry-standard design tools. Key Responsibilities- Create and design fire sprinkler systems tailored to project specifications.- Utilize engineering principles to ensure adherence to fire codes and safety standards.- Collaborate with project managers and engineers to evaluate and enhance designs.- Produce high-quality technical drawings utilizing AutoSPRINK, Revit, and AutoCAD.Requirements What We’re Looking For- Licensed Engineer (mandatory).- In-depth knowledge of fire sprinkler systems and concepts.- Proficiency in AutoSPRINK, Revit, and AutoCAD software.- Exceptional attention to detail and strong problem-solving abilities.- Capability to work independently while effectively managing tasks.Benefits⏰ Work Schedule- Full-time | 9:00 AM – 5:00 PM EST.- 100% Remote / Work from Home. How to Apply- If you’re eager to advance your engineering career, please send your CV and portfolio to: mondilla.jay03@gmail.com

Are you a talented engineer specializing in design and drafting? Do you possess expertise in fire sprinkler systems and the technical aptitude to execute innovative designs? If so, this role is tailored for you! About the RoleAs our Fire Sprinkler Engineer Drafter, you will be instrumental in the design and drafting of fire sprinkler systems that adhere to safety and compliance regulations. You will work closely with cross-functional teams to create detailed technical drawings and apply engineering principles that ensure accuracy and efficiency in every project.This position is perfect for engineers with a solid foundation in drafting who are familiar with fire sprinkler systems and proficient in utilizing industry-standard software tools. Key Responsibilities- Draft and design fire sprinkler systems in accordance with project specifications- Implement engineering concepts to guarantee adherence to fire codes and safety standards- Collaborate with project managers and engineers for design reviews and improvements- Create high-quality technical drawings using AutoSPRINK, Revit, and AutoCADRequirements What We’re Looking For- Must be a Licensed Engineer (required)- In-depth knowledge of fire sprinkler systems and concepts- Proficiency in AutoSPRINK, Revit, and AutoCAD software- Exceptional attention to detail and strong problem-solving abilities- Capability to work independently while efficiently managing tasksBenefits⏰ Work Schedule- Full-time position | 9:00 AM – 5:00 PM EST- Fully remote / Work from home How to Apply- Eager to advance your engineering career? Please send your CV and portfolio to: mondilla.jay03@gmail.com

Role Overview Forward Financing seeks an Operations Services Expert to support funding calls. This remote position is based in Santiago de los Caballeros, Dominican Republic. What You Will Do Connect with clients to support and guide them through the funding process Identify ways to streamline daily operations and improve efficiency Help ensure a smooth, accurate funding experience for clients What We Look For Proactive approach to problem-solving Strong attention to detail Clear and effective communication skills

Join our dynamic team as a Remote Office Administrator / Administrative Specialist, where you'll play a crucial role in ensuring smooth office operations. Your primary responsibilities will include managing invoicing, overseeing accounts receivable follow-ups, coordinating orders, pricing, and performing various administrative tasks. We are looking for a detail-oriented professional who excels in QuickBooks, particularly QuickBooks Online, and is eager to learn and adapt to new technologies. Strong organizational skills, proactive initiative, and exceptional communication abilities are essential for success in this role.Key Responsibilities:Accurately create and manage customer invoices using QuickBooks.Conduct follow-up calls and emails regarding accounts receivable collections.Process and track orders, update pricing, and liaise with vendors and customers.Maintain organized digital and physical records of orders, invoices, and payments.Assist with data entry and other general office functions, such as filing, email correspondence, and scheduling.Learn and operate additional internal tools and software as necessary (training provided).Generate simple reports on AR status, order fulfillment, or vendor communications.Collaborate with team members to enhance workflow and improve office efficiency.

Job Description: Taxi Services DispatcherJoin our dynamic team as a Dispatcher specializing in taxi services. We are looking for an exceptionally skilled professional to oversee our taxi dispatch operations with utmost efficiency and professionalism. Your role will involve coordinating drivers, addressing customer requests, and ensuring seamless daily operations. This position demands exceptional communication abilities, rapid decision-making skills, and proven experience in taxi dispatching.Key Responsibilities Manage taxi dispatch operations by promptly and accurately assigning drivers to customer requests. Engage in clear and professional communication with drivers and customers through phone, radio, or digital platforms.⏱ Supervise schedules and routes to guarantee timely service while resolving any delays or issues. Keep precise records of trips, driver availability, and customer interactions. Address urgent situations with quick thinking and effective problem-solving skills. Deliver exceptional customer service by resolving inquiries and complaints efficiently.

Outsourcing Advantage is on the lookout for a dedicated and detail-focused Client Intake Coordinator for ABA Services. This pivotal role serves as the initial point of contact for new clients and families seeking support. Ideal candidates will possess outstanding communication abilities, a passion for connecting with individuals, and a knack for maintaining organized records through our CRM system.Key responsibilities include:Conducting initial intake calls with prospective clients and families in a professional and compassionate manner.Gathering and accurately documenting client information in the CRM system.Clearly explaining services, intake processes, and next steps to clients.Coordinating follow-ups to ensure timely completion of required documentation.Collaborating with clinical and administrative teams to facilitate a seamless onboarding experience.Upholding confidentiality and professionalism throughout all interactions.

One Park Financial helps small and medium-sized businesses across the United States access flexible financing and funding. The team in Santo Domingo is growing and now seeks Client Services Associates for a full-time, entry-level role. Role Overview Client Services Associates support external funding partners and help keep the Sales Team on track with activity goals. This position involves monitoring account reports, reviewing paperwork, and maintaining strong communication with both internal and external contacts. What You Will Do Work closely with Sales Partners to encourage new applications and support business growth. Follow up on pending applications and contracts to keep processes moving smoothly. Check application and contract documents for accuracy and completeness. Analyze account reports to track Sales Team productivity. Respond to support calls, emails, and text messages promptly. Assist the Pipeline Manager with requests as they arise. Communicate clearly with external lenders. Audit communications between sales representatives and lenders to confirm compliance. What We Look For Comfort working with numbers and financial terminology. Ability to thrive in a busy setting. Competitive drive and a focus on achieving results. Outgoing, approachable personality and strong interpersonal skills. This role is based in Santo Domingo, Distrito Nacional, Dominican Republic.

Company Overview:One Park Financial (OPF) is a pioneering Financial Technology firm dedicated to empowering small businesses by connecting them with flexible financing solutions. Our mission is to equip entrepreneurs with the working capital necessary to elevate their businesses. At OPF, we recognize that our growth and success are driven by our talented team, and we are eager to work with high-performing individuals ready to contribute significantly to our expansion.Why Join Us?At OPF, we cultivate a vibrant and inclusive workplace culture that fosters collaboration, innovation, and personal development. Our team consists of passionate and driven individuals committed to making a difference. Here’s what you can expect as part of our team:Innovative Environment: Engage with cutting-edge technology and collaborate with a team that consistently challenges the limits of fintech.Professional Growth: We invest in our employees’ development through ongoing learning opportunities, training programs, and clear career advancement paths.Supportive Culture: Experience a nurturing and inclusive work environment where your ideas are appreciated, and your contributions make a tangible impact.Community Focus: Join a company that values the significance of small and mid-sized businesses within their communities and contributes to the nation’s financial well-being.High-Performing Team: Become a member of a dedicated team committed to excellence and integral to our growth and success.Role OverviewThe Customer Service Representative serves as the initial point of contact for merchants whose funding applications have been declined. This role requires a blend of empathy and execution — you will clearly communicate decline decisions, assist merchants in understanding the factors affecting their applications, and introduce OPF's growth tools that can enhance their chances of qualifying in the future. Prior sales experience is not required; however, you must be articulate, motivated, and genuinely passionate about helping small business owners succeed.This is a structured role with script guidance. You will receive training on our established call process and have access to comprehensive playbooks for every stage of the conversation, from delivering decline news to addressing objections.What You'll Do:Conduct outbound calls to merchants post-application review to communicate decline outcomes clearly and professionally.Guide merchants through their Business Health Score, elucidating the specific factors impacting their application.Identify root causes behind declines and help reframe their path to funding.Present OPF's digital capabilities and growth tools to merchants as a means to enhance their Business Health Score and improve approval chances.Facilitate structured conversations, following our proven call flow to ensure consistency and effectiveness.

Join us as the Operations and Relationships Manager at vana, where you will play a crucial role in fostering strong partnerships and optimizing our operational processes. You will be responsible for ensuring exceptional service delivery and building meaningful relationships with our clients.

Company Overview:At One Park Financial (OPF), we stand at the forefront of the Financial Technology industry, committed to empowering small businesses by linking them with flexible financing solutions. Our mission is clear: to provide entrepreneurs with the essential working capital they need to elevate their ventures. We thrive on the contributions of high-performing individuals who are eager to be pivotal in our company's growth, as our success is rooted in our talented team.Why Join Our Team?We cultivate a vibrant and inclusive workplace that values collaboration, innovation, and personal development. Our team is comprised of dedicated professionals who are passionate about making an impact. Here’s what you can look forward to when you become part of our family:Innovative Environment: Collaborate with cutting-edge technology in a team that continuously pushes the limits of fintech.Professional Growth: We are dedicated to your career development through ongoing training opportunities and clear advancement paths.Supportive Culture: Experience a nurturing and inclusive work atmosphere where your ideas are appreciated, and your contributions have tangible effects.Community Commitment: Join a company that recognizes the vital role small and mid-sized businesses play in their communities and the overall economic landscape.High-Performing Team: Work alongside exceptional individuals who strive for excellence and are crucial to our collective success.Key ResponsibilitiesMentor and develop team members through coaching sessions, skill-building exercises, roleplays, and ongoing feedback.Oversee the sales pipeline by actively engaging in operational details, ensuring consistent follow-ups, and exploring various strategies to finalize deals.Step in to assist with calls as necessary, demonstrating the ability to close deals while balancing the interests of both the merchant and the company.Driven by results, maintain a focus on daily, weekly, and monthly performance metrics.Conduct scheduled coaching sessions to provide value and foster overall team development.Inspire and energize the team through dynamic huddles and innovative motivational techniques.Conduct regular one-on-one sessions with sales personnel.Implement Performance Improvement Plans as needed.

Join our dynamic team as a Remote Drafter/Engineer/CNC Engineer! We are looking for a talented professional with expertise in façade systems to create precise shop drawings for window and panel installations. You will be integral in providing detailed technical drawings, ensuring accuracy in takeoffs, and supporting various construction and engineering projects.Key Responsibilities:Produce meticulous shop drawings that adhere to engineering standards and meet client specifications.Collaborate with engineering teams to develop, adjust, and evaluate designs, calculations, and project requirements.Guarantee that all drawings are precise, compliant with codes, and fulfill project deliverables.Perform material takeoffs by reviewing plans and compiling data in Excel/PDF formats.Utilize Logikal software to effectively generate and manage project data.Assist in CNC engineering by providing accurate documentation and layouts.

Join TransPerfect Connect as a Human Resources Manager!As a pivotal member of our team, you will play an essential role in supporting our employees, supervisors, and senior management at our Dominican Republic contact center. Your focus will be on enhancing the employee lifecycle experience, from onboarding and training to resolving employee relations challenges.Your responsibilities will include evaluating and improving employee programs, refining policies to ensure alignment with corporate objectives and local regulations, and ensuring compliance with local labor laws. Collaborating closely with the HR team, you will drive timely project deliverables and process enhancements.Key Responsibilities:Lead a team of HR professionals dedicated to supporting our location.Enhance and oversee payroll processes in collaboration with a third-party vendor.Work with management to address complex employee relations issues and provide guidance on policies and procedures.Conduct investigations related to employment matters.Facilitate processes throughout the employee lifecycle, including performance management and organizational changes.Review and update employee handbooks and standard operating procedures to ensure legal compliance.Guarantee adherence to local employment laws and regulations.Manage the new hire orientation process to effectively integrate new employees into the corporate culture.

Seeking a dynamic and detail-oriented Operations & Inventory Manager to join our team! Salary: RD$23,760 per week Working Hours: Monday to Friday, 9 AM to 5 PM This is an in-office role. Open to all genders. Native English speaker required.In this vital role, you will oversee high-level operational tasks, ensuring the smooth running of our administrative functions. Your proactive approach and keen eye for detail will help streamline processes and enhance operational efficiency.

Join Relais & Châteaux as an Assistant Restaurant Manager and become part of a prestigious network of luxury hotels and restaurants committed to exceptional service and culinary excellence. In this role, you will assist in the daily operations of our restaurant, ensuring that guests have an unforgettable dining experience.

About HuzzleAt Huzzle, we specialize in connecting outstanding B2B sales professionals with premier opportunities at leading organizations across the UK, US, Canada, Europe, and Australia. Our clientele consists of innovative startups, digital agencies, and technology platforms spanning various sectors, including SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing firms, we facilitate direct placements with clients, allowing you to become a vital part of their in-house team.About the CompanyWe are a luxury short-term rental and hospitality enterprise operating across the United States, focusing on the management of exquisite vacation properties and providing top-tier concierge services to both guests and property owners. With a robust operational framework and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, we are scaling our internal team to ensure continued growth and maintain operational excellence.Job Type: Full-timeLocation: Remote (Global)Timezone: US (Flexible)Job SummaryWe are seeking a highly organized and proactive Property Operations Manager (Hospitality) to manage the daily operations of our expanding portfolio of luxury vacation properties. This position is perfect for individuals who flourish in fast-paced, entrepreneurial settings and are ready to take full ownership of operational performance—from guest experience to vendor management and system optimization. You will play an essential role in ensuring our properties operate seamlessly, guests enjoy outstanding service, and our operational systems scale efficiently.Key ResponsibilitiesOversee daily operations across multiple short-term rental properties.Supervise cleaning staff, maintenance personnel, and third-party vendors.Manage guest communication, ensuring quick response times (<5 minutes during active hours).Effectively resolve guest issues while upholding high service standards.Coordinate property turnovers, inspections, and readiness.Create, document, and enhance SOPs and operational systems.Track and optimize operational KPIs, including guest satisfaction (target: 4.8+ rating).Identify inefficiencies and implement scalable solutions.Ensure all properties remain fully operational and guest-ready at all times.

Outsourcing Staffing Advantage is on the lookout for a Bilingual Property & Legal Operations Manager who will be instrumental in overseeing property management and legal procedures. This role demands meticulous attention to detail and a proactive demeanor to facilitate seamless lease renewals, prompt rent collection, and efficient legal matter management. As the primary liaison for tenants, attorneys, and courts, you will uphold organized records and effective communication to bolster legal processes.Key Responsibilities:Immediate Court File Readiness: Prepare comprehensive evidence folders as soon as a legal case is initiated, ensuring all documents and proofs are organized and ready for court well in advance of the court date.Proactive Lease Renewals: Monitor lease expirations daily and issue renewal notices at least five months prior to expiration to eliminate missed deadlines.Strict Rent Collection: Utilize building software daily to oversee rent payments, sending reminders on the second of each month, and maintaining a clear record of all communications for legal verification.Legal & Bailiff Coordination: File cases with the court for non-payment or lease infractions and manage bailiff processes with a detailed log of actions taken.Vacancy Management: Maintain an up-to-date Google Sheet of available units and respond promptly to tenants wishing to break leases, emphasizing their contractual responsibilities.

Are you passionate about sales and the tech world? Do you possess the skills to build strong relationships with clients? If so, this opportunity is for you! Key Responsibilities: Manage strategic relationships with key clients within your designated territory, promoting their growth and satisfaction. Conduct commercial follow-ups and maintain active communication with clients regarding launches, events, and opportunities. Meet established sales targets while seeking new business opportunities. Provide advisory services to clients, offering solutions tailored to their needs. Expand the portfolio of products and services offered. Guide clients in the use of products to ensure an excellent experience. Foster collaborative relationships with internal and external teams. Prepare and analyze management reports and key performance indicators. Ensure compliance with commercial targets based on the sales forecast.

Position OverviewThe Sales Operations Manager for Lead Transfer is tasked with optimizing pipeline performance, enhancing agent productivity, and ensuring seamless operational execution within the Lead Transfer Legacy team. This pivotal role guarantees that accounts are managed effectively, agents consistently meet their daily activity, transfer, and RTP targets, while strategically allocating resources to maximize funding performance. Furthermore, the manager is responsible for overseeing the budget for spiffs and incentives, crafting staffing plans that align with production goals.Key ResponsibilitiesPipeline OversightDirect the entire account and transfer pipeline to ensure timely follow-ups and maximized conversion rates.Analyze account flow, transfer volume, and RTP performance to pinpoint gaps and opportunities for improvement.Collaborate with leadership to recalibrate strategies based on pipeline trends and performance metrics.Agent Performance ManagementEnsure agents complete daily required activities and adhere to established performance standards.Monitor and manage agent transfer volumes and RTP achievement.Provide coaching and support to enhance agent productivity, quality, and consistency.Conduct regular performance reviews, delivering real-time feedback to hold agents accountable.Account ReassignmentsOversee account reassignments to maintain equity, coverage, and optimize performance.Rebalance workloads based on agent capacity, performance, and business requirements.Facilitate smooth transitions during account reassignments to minimize disruption for clients and maintain pipeline momentum.Budget Management (Spiffs & Incentives)Manage the department's budget dedicated to spiffs and incentive programs.Develop and implement incentive structures that align with company objectives and ROI expectations.Monitor incentive performance and payouts for accuracy and budget compliance.Provide strategic recommendations to leadership regarding incentive adjustments based on performance outcomes.Staffing StrategyDevelop and sustain a staffing plan that meets forecasted lead volumes and funding objectives.Collaborate with recruiting and leadership on staffing needs, onboarding schedules, and headcount planning.Identify and address coverage gaps, proactively preparing for peak periods, PTO, and attrition.Success MetricsCompletion rates for daily activitiesTransfer volume and conversion metricsRTP and funding performance indicatorsAgent productivity and efficiency statisticsBudget compliance for spiffs and incentivesStaffing coverage versus projected demandQualificationsDemonstrated leadership and coaching capabilitiesProven track record in sales operations, pipeline management, and performance optimizationExceptional analytical skills with a focus on data-driven decision-makingStrong communication and interpersonal skillsAbility to work collaboratively in a fast-paced environment